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Lithia Chrysler Jeep Dodge of Billings

(817 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 978-6999 (877) 978-6999
Used (877) 955-6846 (877) 955-6846
Service (833) 617-5169 (833) 617-5169

Reviews

(817 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep Dodge of Billings from DealerRater.

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Great customer service! No pressure and super easy to...

Great customer service! No pressure and super easy to work with. The experience was flexible and comfortable from the start. The team made the day fun! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

oil change, tire rotation

All personnel were professional and courteous. Work was done quickly and correctly. Would recommend to others. Have dealt with service department for 13 years, have been satisfied with services performed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The salesman was friendly knowledgeable he had time for...

The salesman was friendly knowledgeable he had time for us. We did several test drives he didn’t rush us. The deals were good prices were right. Everyone inside the dealership was always willing to help us even if we were just standing around

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great service every time I go in! Everyone is very...

Great service every time I go in! Everyone is very helpful and quick. I would highly recommend this dealership to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

I’ve had nothing but great service from Lithia dodge jeep...

I’ve had nothing but great service from Lithia dodge jeep dealership in Billings Montana. Would highly recommend them for sales service or repair. Check them out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Dean took care of my extended warranty as a liaison with...

Dean took care of my extended warranty as a liaison with the company so I didn’t have to be in the middle. Great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I took my 2014 Jeep Grand Cherokee Overland Diesel in for...

I took my 2014 Jeep Grand Cherokee Overland Diesel in for service as some of the lights were on. I was told it would cost $5100 to repair. The parts made up the majority of the cost. I then called the parts dept at Lithia later and asked for prices with the parts number on the repair estimate they had given to me and was given parts prices that were several hundred dollars cheaper than the service dept was trying to charge me. Called the Jeep dealer in Butte and faxed them the quote from Lithia and they quoted me 2000 less than than Lithia for the same job. I met with someone at Lithia to complain and show them the bid from the Butte dealer and they agreed to match the bid as I told them I no problem hauling it to Butte on a flatbed to save $2000. The also tried to get me to trade it in immediatly after the service dept gave me the original estimate. Two salesman took me to a closing room and tried to get the Jeep for nothing as it needed so much money in repairs. I felt like it was all a tactic to get me to trade up for something newer and then they fix my Jeep for cheap and turn around and sell it for a huge profit. Terrible business. Stay away. I got the jeep fixed and immediatly unloaded it. Will not own a Jeep or a Dodge as long as I live in Billings so I won't have to deal with Lithia again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is the second time I have purchased a truck from...

This is the second time I have purchased a truck from Andrew Leonard, and I couldn't be happier. What an amazing team you all have! Great customer service from the time I walked in for an oil change, to the time I walked out with a brand new truck! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience.

We love working with Cameron and Bryan was very informative and pleasant to deal with. We would recommend either one of these as fine salesmen to answer your questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Lithia Dodge of billings

Bruce was so energetic knowledgeable and friendly that he made the car buying experience like no other dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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