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Lithia Chrysler Jeep Dodge of Billings

(817 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 978-6999 (877) 978-6999
Used (877) 955-6846 (877) 955-6846
Service (833) 617-5169 (833) 617-5169

Reviews

(817 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep Dodge of Billings from DealerRater.

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Came in to have my truck serviced and to get a factory...

Came in to have my truck serviced and to get a factory repair, like every time the work was done in a fast professional way. Everyone is polite, fresh coffee and sports show on tv. Nice experience that could have been bad...

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

found on internet liked the pickup

this was the pickup I was looking for got the price for my old pickup so I traded took a little while to deal but I got what I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Another Satisfied Customer

Lithia Dodge is a well oiled sales machine. This is the 5th vehicle I’ve purchased from them over the years. Cameron Swift was easy to work with. No pressure and very professional. Their service department is also top notch. I do think they’ve outgrown their location however. It is difficult some times to find a place to park or to drop off a vehicle for service. I hope that at some point soon they buy out a neighboring property or relocate, but it’s time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2019 Dodge Challenger

We enjoyed working with Brandyn. We were in and out within a relatively short amount of time and were also able to finance with through the dealership at a better rate than what our bank offered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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It is always a pleasure to work with Chris. He is always...

It is always a pleasure to work with Chris. He is always willing to help resolve any questions or concerns I have with my Dodge Ram pickup

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service Review

This dealership is great. They know my name when I walk in and they are always eager to listen to my concerns. They do or schedule the repairs immediately. They are also always available by telephone for any questions. Daryl Donley is the best service rep they have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very easy to do business.

The sale was quick and fast just like I wanted it. Cameron Swift did a good job getting me all the information I ask for. It was a smooth process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Car service

Josiah helped me out with my tire pressure. Im very intimidated by these things and he was really good about making me feel comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Our experience at litha was amazing! The staff member...

Our experience at litha was amazing! The staff member that helped us was very understanding and helpful. It was our first time buying a brand new vehicle and we couldn’t have asked for a better experience.!!! I highly recommend litha to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Scheduled service/mainenance

Scheduling service was easy, scheduled maintenance was explained, costs explained, estimate of time required explained and subsequently beat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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