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Lithia Chrysler Jeep Dodge of Billings

(819 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 978-6999 (877) 978-6999
Used (877) 955-6846 (877) 955-6846
Service (833) 617-5169 (833) 617-5169

Reviews

(819 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep Dodge of Billings from DealerRater.

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Recommended Dealership

Lithia was terrific! All my questions were answered completely. Bryan Rask was informative,highly knowledgeable about the vehicles. Customer Service was awesome. Highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Regular maintenance

I dropped off my 2014 Ram 1500 for it's 60000 mile regular maintenance. They were able to take care of everything that I needed within the day and had my truck back to me by that evening. One of the better experiences for getting everything done in a timely matter.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Service Departmaent

The service was fast and done Right and the waiting room was very nice and comfy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service of Chrysler 300 Limited

The only thing I would ask is that the service manager inform me as to how they rotated the tires. An X or straight front to back rotation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My repair list.

Darrell did a fantastic job with all the repair work I needed to have done. He knew exactly what was needed. And he got the right guys on the job the first time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service Review

I was just in for a oil change and lube and the boys did a great job as usual!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great People!

I worked with Bryan Rask, and he was awesome. He was very knowledgeable and fun to work with. I also worked with Frankie in finance, and he was also great to work with. I usually travel to Bozeman to buy my vehicles because they Ive actually had less than great experiences at Lithia in the past years. However, I took a chance, and everything went perfectly smooth. I couldnt be happier. We look forward to buying our next vehicle at Lithia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jeep Lease

Salvatore Armenia was fantastic work with throughout the whole process. Sal made it an easy decision for me and my family. Highly recommend Sal! Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Good and helpful

I went there looking for a used truck but the helpful people there got me a good deal on a new truck and I am very glad I went to this dealership for my first truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Jeep Grand Cherokee

Tracy in service was very helpful, kept me informed of my update on repairs while I was out of town on vacation. Some repairs were recall and the part-alternator had to be ordered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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