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Lithia Chrysler Jeep Dodge of Billings

(819 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 978-6999 (877) 978-6999
Used (877) 955-6846 (877) 955-6846
Service (833) 617-5169 (833) 617-5169

Reviews

(819 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep Dodge of Billings from DealerRater.

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great

Was great dealing with Ryan in service. He mad sure everything was taken care of and always followed up with me keeping me up to date on my service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service overall was good.

Frankie Wilmot, Was easy to work with and did a good job. Not really looking to buy at that time but good was made. Thanks Rodger.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Bad customer service. Sarah & Charles. Lost a sale

I went in looking for a car that was on their web page. When they brought car out front very dirty inside and outside and this was brand new. So I tried wiping dirt off to see color. At this point Sarah handed me her card and left. Then Charles started talking to me he couldn?t find me any books on challengers and he couldn?t set his coffee cup down to look. I wanted 4 wheel drive he had problem understanding why. Asked to see what rims they had beside black he showed me 2 black sets. He lost my sale. Neither were good at being a sale person they should look for another profession.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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2015 Jeep Wrangler! Thank you Mark!

We are very happy with the purchase of our 2015 Jeep Wrangler! Mark did and excellent job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dmarie

Frankie was totally awesome. Made my experience great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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ooooo

Everybody was great. I got a ride home and they picked me up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Another Great Day @ Lithia Dodge of Billings

Ryan and the Team there have always taking outstanding care of me. I really enjoy working with the Team at Lithia Dodge of Billings. I really don't even think about going any where else for my repairs and vehicle services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Cam is the best salesman I have ever been around

Very pleased .I have bought or leased 6 vehicles at Lithia. All from Cameron Swift. He is very polite and listens to concerns. He helped tremendously on all my purchases

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Oil change

Quality of work was great, our advisor Josiah was very professional and notified us immediately when our vehicle was ready. When giving the option for making an appointment you should be able to take care of oil changes in a guaranteed time frame vs first come first serve

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lithia of billings

Great place to buy a vehicle, awesome and friendly staaf

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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