Reviews
Awesome experience
Brenne did an awesome job finding us what we were looking while working with are extremely tight schedule.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review
The service was awesome and quick! Brynn was quick to respond and i was in my vehicle within days!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tire service
I was greeted promptly and my vehicle was taken in immediately. The service staff was very accommodating and knowledgeable. I would recommend this dealership to all of my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change and recall checks
Pleasantly surprised with the how quick I was able to get the oil changed on the Dodge. Also looked into having rig checked for outstanding recalls. Josiah was very attentive, keeping me appraised of outcomes and current status. Service was excellent, much better than I expected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Larry Ziler - Chrysler 300
Evan was great to work with on this process. He made the test drive comfortable, listened to what I was looking for, and understood that while I was buying a new Chrysler 300, I was still uncertain about giving up my old Chrysler 300 even though it was having major operational issues, and had been in the shop for three weeks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Buying process
the sales staff was knowledgeable and friendly. The buying process was painless and short, felt like I was in and out with exactly what I wanted in a pick up and payment
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wonderful experience
We had a wonderful experience purchasing our new jeep! They went through all the little details, and showing us how to set every Thing up, and using the radio properly. I highly recommend using them. We will be back in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Second purchase in two years
I returned to Lithia for the salesmen Bryan and also the pricing. Bryan will only send me listings that I ask for and seems to start out with a better price than most. I appreciate the time it saves me. I have surfed several dealers and always come back to Lithia Billings.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great experience . My phone would not link to car.
Great experience. Was quickly taken care of. Rep was very helpful in diagnosing problem. Part was under warranty and then called to put in. Fast service ! Happy environment. He then linked phone to car. Thanks so much
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jeep Service
Fast, friendly service. Service personnel very friendly and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase