Lithia Chrysler Jeep Dodge of Billings

Everyone at Lithia has always been so helpful whenever I go into the dealership! Tammy in the service department always greets me with a smile and she always explains everything to me on what needs to be done service wise before the service is completed. I love taking my vehicle to get serviced at Lithia! -Alisha

Excellent service I would highly recommend. Has excellent knowledge of the vehicles . Our experience was very pleasant and handled quickly so we could get to our next appointment.

Very friendly... no BS... got right to the point... did not rush me into buying... no pressure... told them what I wanted and that's what they showed me...

Courteous and listened to us, answered our questions. Very knowledgeable about their vehicles. We felt good/trust in dealing with them. Did not feel pressured.

Great service. Cameron did a great job getting me what I wanted. And kept me informed of what the trucks status was.I am very pleased

They were very courteous, made sure we were comfortable throughout our visit, the process went smoothly, our overall rating of Lithia is a A+ rating

Good service, Burton was professional and great to work with. The process was good and efficient. The features of the vehicle were for the most part explained to us.

Took a Durango in to get the heater core and the heater hoses replaced. They decided to also change the A/C evaporator. After a week in the shop picked the car up when told it was ready. Drove a couple of miles and the A/C nonoperational. On further inspection the mechanic failed to reset the clock, check the radio for function, and replaced a hose clamp with a non OEM part. Immediately drove back to the dealer and has the service agent observe the lask of repair. Made arrangement to take the car back in the next week and picked it up several days later. Drove to Ft Peck and back the A/C worked OK. After sitting for 4 weeks dove the car with some friends on a Monday and the A/C was nonoperational. Took the vehicle in the next day, Tuesday, requesting the vehicle the next Monday so I could pick up my 80's parents at the airport with it since our other vehicles are two seaters or a Ford F-250 crew cab with a 4 inch lift. Called the service agent Friday to see if it would be ready by Monday. Service agent told me the mechanic hasn't figured it out yet. My wife called and talked to a manager and said they hadn't got it in a bay yet. I wonder who is misinformed. The mechanics don't pay attention to detail, they work on commission, don't use OEM parts, someone is fibbing. What else can I say! Don't take your vehicle for repair to this dealer. If necessary don't authorize any work other than what you tell them to fix in the first place.

10/10 best dealership you get the help you need and most kind people to work with. They will get you the best deal and rate on a vehicle

Great buying experience all the way around. Didn’t even have to go to the dealership. We were able to do it all though the phone! Kalen took care of everything and even drove 3 hours away to deliver my new vehicle and pick up my trade. This is the second vehicle I have purchased from Kalen and will continue to go to him for all my vehicle needs! Thank you Kalen and everyone at Lithia Billings MT!!