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Lithia Chrysler Jeep Dodge of Billings

(817 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2021 state dealer award
View 8 awards
2021 state dealer award 2017 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2021 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (877) 978-6999 (877) 978-6999
Used (877) 955-6846 (877) 955-6846
Service (833) 617-5169 (833) 617-5169

Reviews

(817 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep Dodge of Billings from DealerRater.

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Initiated contact on their website. Received a prompt...

Initiated contact on their website. Received a prompt follow up call from Darc, great first contact. Follow up with Bryan the next day in the morning and by that evening my wife and I had put a deposit down on our new Jeep. Bryan effectively guided us through the process of putting down a down payment and feeling confident that we had made an informed decision. Everyone was very helpful and knowledgeable. Very pleased to have a gladiator with an eco-diesel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had a great 1st time experience buying my 1st new car....

I had a great 1st time experience buying my 1st new car. They worked with me to get a good deal on my trade in so I can get the price I was looking for on the car I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great people to work with, helpful and pleasant. Worked...

Great people to work with, helpful and pleasant. Worked with me to meet my needs. Would go back and try and deal with the dealership again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I am extremely disappointed with the service and parts...

I am extremely disappointed with the service and parts department. After buying a brand new Jeep rubicon a shock was found defective and leaking. Service department promptly ordered a new one under warrantee. Weeks later the shock came in. I came in to have it replaced and they said it was back ordered. Obviously they sold it to someone. 3 months later the shock came in. I called them they never called me. The extremely nice woman in the oil change department went above and beyond and had her guys install it in ten minutes without an appointment after hearing my story. In short the service department could care less about my leaking shock and poor handling conditions on my brand new vehicle (I’m a mechanic). Sold my shock to someone else. Didn’t call me three months later to tell me it arrived and wasn’t able to make an appointment for weeks. While getting my oil changed, told the woman my story and she immediately took charge and made me so happy because she was caring, concerned, and cared about her customer

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Bill the salesperson that I delt with was very...

Bill the salesperson that I delt with was very professional, honest and had a great deal of integrity, he made my purchase a smooth and pleasurable experience! I would purchase through him again and highly recommend him to assist with your next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bryan Rask was very good to work with. He looked out for...

Bryan Rask was very good to work with. He looked out for us and found another one that was at an out of town dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Ordered a Heavy Duty, everyone from sales to management...

Ordered a Heavy Duty, everyone from sales to management were professional and really went above and beyond to assist in making a stressful situation seem easy and painless. Could not have asked for a better experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ask for Bryan Rask. Simply put, he’s the best of the...

Ask for Bryan Rask. Simply put, he’s the best of the best of the best of the best. Did I mention he’s the best?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Loving my 2021 scat pack charger that Burton Pierce had...

Loving my 2021 scat pack charger that Burton Pierce had sold me. Best deals in town by far, will definitely be referring friends and family in the near future. Mopar or no car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

They were up front on what and how we could go about...

They were up front on what and how we could go about getting into a vehicle we wanted. Not just something they wanted to sell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.