Reviews
Macabe has been great to work with.
Macabe has been great to work with. Has done follow up calls, thank you . For your help
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Lithia Chrysler Dodge Jeep Ram FIAT of Helena. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Experience
We recently purchased a vehicle from Lithia, our salesman was great to work with and very accommodating. Overall our experience was positive, however, the detail on the car was horrible. We purchased a used vehicle, there were still french fries under the seat, crumbs and other debris in the console of the front and back seats and overall dirtiness of the interior. In addition to the disappointing detail, our vehicle came with a nearly empty tank, we thought a full tank came with every purchase. Again our salesman was excellent and I would refer friends to him without hesitation, the detail and full tank were not his fault.
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- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Sara, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Howard and his team are the Best!
Howard and his team are the Best! Always takes care of me and my Black Widow!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The crew in the service dept are the best!
The crew in the service dept are the best!!!!! Knowledgeable, kind and precise. I would purchase a car at Lithia just because the service dept is awesome.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always had a good experience with them.
Always had a good experience with them. They have great customer service and never had issues with tbe Team. I purchased two of my vehicles from them and most likely will purchase my third in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great prompt service.
Great prompt service. Kept me informed while my vehicle was being serviced. Clean dealership. Friendly, helpful staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lithia Chrysler Dodge Jeep Ram FIAT of Helena and we hope to see you again soon!
Recall work
Had some recall work done on my car Lithia was great at communicating and had a great waiting area
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jackie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Jeep Grand Cherokee
I have always been pleased with the service I get. The young man that was helping me was very knowledgeable
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sherry, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Not At All Satisfied!
My experience is too long for this section. I am mailing my complaint via USPS, 02-20-2024
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Jerry, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (877) 361-6644 so we can assist you further.
Lithia in Helena knows how to take care of their
Lithia in Helena knows how to take care of their customers. I had a great experience with them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lithia Chrysler Dodge Jeep Ram FIAT of Helena! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!