When you are a customer of Chipman and Taylor you will receive personal service. The staff is very clear on any question you might encounter when considering a purchase. They will take the time to make sure you understand the electronic controls and all thj buttons and their purpose. A purchase from this dealer is a great experience.
Chapman and Taylor
Very good experience and everyone one was very knowledgeable
Very professional and accommodating. Quality work from service and sales departments
We have had a good relationship with Chipman and Taylor for years. Once again our experience is amazing. The sales team is always friendly and Steve goes the extra mile to make sure we are very satisfied with our purchase. We love our new truck and appreciate all that they did for us.
Chipman & Taylor
Great service and assistance. Worked hard to get me what I wanted. Took lots of time and care in helping me understand my new vehicle.
The oil change took way too much time. Everything else was fine.
Buying my dream car (with my husband's blessing)
This dealership was amazing! They were very receptive to our needs and very patient with my hesitations. My husband does the money part in our family and I just want to pick out what I like and walk away. They really allowed me to do that. They were courteous, helpful, professional and very knowledgeable. Trevor and Dan were exceptional!!
Always good customer service and coffee. Work was done under the time allotted.
Service and repair
I took my car in for repairs and was given one of their special loaners, I throughly enjoyed driving the newer loaner and it was quite a surprise to be given it. It took a little longer than anticipated but I had no problems with that. Their work, service, and staff was beyond satisfactory. I've been taking my Chevrolet vehicles since 2009 when I moved here. Never disappointed. THANK YOU!!!!!
AWFUL customer service. This was my worst buying experience ever: the salesman lied to me about when the car would be ready and was generally very unhelpful in spite of knowing that I had just arrived to Pullman from Europe and needed some assistance. So unprofessional. I would never buy from them again and WOULD NEVER RECOMMEND ANYONE TO BUY FROM THEM. Extremely disappointed.