Reviews
Quality Service,By qualified Techs.
Had my car serviced, was provided with great knowledge, about future services needed. Recommendations detailed and accurate.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the amazing review! We greatly appreciate it. Please let us know if there is anything we can do to help in the future.
Great Service
We bought a Ford Edge at Houston Ford a few years ago, and have found that they are a great place to take your car for service. They are prompt, friendly and very knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your feedback, David. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy.
Friendly and no high pressure sales pitch!
The entire staff at Houston Ford was very helpful and professional. I have recommended others to their dealership!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We take our reviews seriously and are delighted to hear about your visit. It's great to hear that we could be of such help!
My New 2016 F-150 XLT Sport
Very nice people, clean and nice to look at sales room
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the amazing review! We greatly appreciate it. Please let us know if there is anything we can do to help in the future.
Ford Edge
We have had our vehicles serviced at Houston in the past and have always been very satisfied with the service. This is our first purchase at Houston Ford. Betty and Nate did a great job. The process when smoothly and we really are enjoying our Ford Edge.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so happy you enjoyed working with our staff, Mark! We sincerely thank you for your business and hope to continue serving you for many years to come!
It doesn't get any better....anywhere!
Service for the 2015 Explorer I purchased at Houston Ford couldn't have been completed any faster or better! And, as usual, Customer Service was outstanding! The facilities are designed for a customer and I really appreciated the maintenance review of the service provided and what they did. Any employee I cam in contact with didn't walk away from the customer because they were busy. Each customer is a customer!! Houston Ford "shines" in Customer Service and it should be set as an example for ALL Ford dealerships. I understand the Houston Ford dealership was sold recently and I'm hoping the new owner continues the previous Customer Service policies that have brought me back for 3 vehicle purchases any many services while living in Bemidji, MN. THANKS! Roger Reese
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the amazing review! We greatly appreciate it. Please let us know if there is anything we can do to help in the future.
Great service
Everything went well. I called on short notice to get my truck serviced and got in within 2 hrs. I like the fact that my truck gets washed as part of the service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are ecstatic to read your review of our location, Steven. Please let us know if there's anything else we can do for you. We hope to be of service again in the future!
Review
I purchased a 2014 Ford Escape from Houston Ford as a new vehicle. They are very accommodating and so helpful when I need to get my vehicle in. Always willing to make it fit into my schedule. I appreciate their consideration and going above and beyond. Thank you so much to Houston Ford!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the amazing review! We greatly appreciate it. Please let us know if there is anything we can do to help in the future.
OIl change
Service took the amount of time they said it would.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review, Barb. We always strive to provide excellent service with a professional and caring staff here at our location. Do not hesitate to call if you need anything. Be safe on the road.
great dealership
We bought a 350 powerstroke crewcab from Matt, and he is awesome! So was Chris and the service guys. Best big purchase buy ever. They have contacted us, we have contacted them with questions, and always very prompt and helpful. This will be our only dealership from now on.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the amazing review! We greatly appreciate it. Please let us know if there is anything we can do to help in the future.