Subaru of Puyallup

4.9
(538 reviews)

Inventory

See all 12 vehicles from this dealership.

Reviews

4.9
(538 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review
5.0

Thanks for truly being Stress Free

Our sales person was Kyrsten Blair. Kyrsten is amazing! I personally loved dealing with a female salesperson and found her to be extremely knowledgeable about the features of the car we purchased - aToyota Highlander. This is especially impressive since you're a Subaru dealership and I would not have expected someone to be up on all of the features of a different brand car. On top of that, Kyrsten is warm and does her job well. I didn't feel uncomfortable or pressured at any point. It made for a refreshing experience to purchase a car from Subaru of Puyallup. My husband and I dread the experience of buying a new car LOL. Kyrsten and your team at Puyallup of Subara were knowledgeable, courteous and kept us updated on the progress of financing and prepping the car. Overall, we walked away feeling great about our purchase and will recommend Kyrsten to our friends if they're in the market for a new car. Puyallup of Subaru is on its game in terms of creating a positive atmosphere to purchase a vehicle. Thank you.

Dealer response

Thank you for the Outstanding 5 star review! We are very happy to hear about your positive experience with Kyrsten and Subaru of Puyallup! Hope you are enjoying your new vehicle and we look forward to seeing you at your first Stress Free Oil Change and also looking forward to working with you again in the future! Sincerely, Carla Melchor Subaru of Puyallup Customer Care Representative

5.0

This dealership walks the talk

I've purchased more than a dozen cars in the past 50 years and just bought a 2022 Forester Touring with a little over 1,000 miles on it. The entire experience at Subaru of Puyallup was top drawer, especially in these difficult time for car purchases. Special accolades go to Krysten B., who spent so much time answering, and sometimes researching many detailed questions over a three-day period. She took the time to accommodate me in every aspect of the process. I can sometimes be a pain, but she was always positive about everything, no pressure. I've purchased more than a dozen cars in the past 50 years and just bought a 2022 Forester Touring with a little over 1,000 miles on it. The entire experience at Subaru of Puyallup was top drawer, especially in these difficult time for car purchases. Special accolades go to Krysten B., who spent so much time answering, and sometimes researching many detailed questions over a three-day period. She took the time to accommodate me in every aspect of the process. I can sometimes be a pain, but she was always positive about everything, no pressure. Thanks also to Chris who negotiated fairly on my trade-in. He was forthright and understanding about my situation. It's sometimes tense when you go through this part of a deal, but this was not the case with Chris. This dealership's pricing and financing is second to none. Again, no pressure. All things considered, I'm glad I found Subaru of Puyallup. Their values run deep, and they practice what their advertising promises.

Dealer response

Thank you for the Outstanding 5 star review Richard! We are very happy to hear about your positive experience with Kyrsten and Subaru of Puyallup! Hope you are enjoying your new vehicle and we look forward to seeing you at your first Stress Free Oil Change and also looking forward to working with you again in the future! Sincerely, Kelly Nason Subaru of Puyallup Customer Care Representative

5.0

Truly a stress free experience

All staff were very professional and accommodating. The buying process went much faster than expected. Most impressive was their price. All the other dealerships we contacted had jacked up their prices way above MSRP. Subaru of Puyallup only charged us MSRP. Overall really good experience.

Dealer response

Thank you for the Amazing 5 star review R Johnson! We are very happy to hear about your positive experience with Subaru of Puyallup! We hope you are enjoying your new vehicle and We look forward to working with you again in the future! Sincerely, Kelly Nason Subaru of Puyallup Customer Care Representative

5.0

BEST EXPERIENCE EVER BUYING A CAR

My beloved and I drove to Subaru of Puyallup from Monroe to look at a car and let me tell you, IT WAS WORTH THE DRIVE! From the moment we walked on the lot, the experience was truly stress-free. Everyone was nice, friendly, and relaxed, whether they were helping us directly or not. There was no pressure, no uncomfortable sales tactics, just a good, straightforward experience. We bought the car we came to look at and could not be happier. I want to especially thank Wade, the finance manager. Who knew that signing loan papers could be fun? He was knowledgeable, upfront, and got us a GREAT deal on our financing. His advice was spot-on. We recommend Subaru of Puyallup without hesitation and they will be the top of our list if we ever need to buy another car.

Dealer response

Thank you for the Outstanding 5 star review Von! We are very happy to hear about your positive experience with Wade and Subaru of Puyallup! We hope you are enjoying your new vehicle and We look forward to working with you again in the future! Sincerely, Kelly Nason Subaru of Puyallup Customer Care Representative

5.0

Amazing Service

Fantastic experience with their online sales team. They not only provided the information that was needed but was quick to respond in a professional yet friendly manner. Their online sales staff walked us through all the details and even delivered the car a few hours away to where we were located.  This truly was a stress-free experience, especially coming off of a very stressful car accident resulting in needing a new vehicle.  I would recommend this dealership to all my friends, even with the caviot that they are located 2 hours away. 

Dealer response

Thank you for the Outstanding 5 star! We are very happy to hear about your positive experience with Subaru of Puyallup! We hope you are enjoying your new vehicle and We look forward to working with you again in the future! Sincerely, Kelly Nason Subaru of Puyallup Customer Care Representative

5.0

Easy process

Justin was great to work with. He made the process easy and if I were shopping for another Subaru I would definitely reach out to him again!

5.0

Stress Free? Now we believe it!

Jordan Avery and Kari of the internet team went out of their way to make us feel in our comfort zone. In the past we called dealership sales persons vultures and avoided them. After this new car buying experience we see there is hope for their universe. The whole team was courteous, and helped explain everything about the vehicles as well as referring us to several other online resources for information (including another dealers website!) Negotiations were "normal", all questions and concerns addressed, and price met in a compromise. Jordan our sales professional went above and beyond reviewing all the features of this 'computer on wheels' even volunteering to pair our cellphones! We did not come away exhausted as in the marathons of past negotiating for new or used vehicles. Truly an an anxious to surprisingly friendly to exciting adventure. Seniors appreciate the TLC.

5.0

Great Experience!!

I bought my previous Subaru here. 2014 Forester. I'm not gonna lie, the Forester had some issues over the years. Factory recalls, parts wearing out..... and Subaru took care of it every single time. The Customer Service was outstanding for the old and new. The salesperson was super helpful, the finance guys were great. I chose a car, they didn't have the color I wanted but got it in within a couple of days. I went in to pick it up. Financing was done and I was leaving in under an hour.... What? I've never been out of a dealership that quickly. The process was smooth. They met me at the price I was willing to pay (it helps to do your research before hand). Easy Peasy. Thank you everyone. I'll purchase my next Subaru here for sure.

5.0

Best buying experience

From the moment I walked in they all were welcoming and helpful. Mark Angeloni was incredibly friendly and couldn’t have been nicer. Never felt like you were at a dealership. The entire staff, manager included greeted us a smile and not overwhelming helping hand. Will definitely go back!

5.0

Great Experience At Puyallup of Suburu

Great overall experience working with Puyallup of Suburu, went here looking for a new car for my daughter. From initial contact with Internet Sales Consultant Le'Shung who reserved the vehicle and locked in the stress free price to working with Certified Subaru Sales Consultant Dave Warmack when we arrived at the dealership and Willie Newcomb who squared us away with financing, it was a great experience. The staff is professional and treated us great, thank you.

See all 538 reviews