Subaru of Puyallup

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
532 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    March 20, 2020

    Once we got past a little hiccup in communication, our experience at Puyallup of Subaru was 1st class. I worked with Ren Malin, who went above and beyond... during the entire process. From walking in the door, until I left in my new Subaru, Ren guided me though everything regarding paperwork, apps, and all the bells and whistles on the car. Before I left, he made sure that I had his contact information in case my wife or I have any questions moving forward. Thanks again and I look forward to working with Subaru of Puyallup for years to come.

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  • 5.0 out of 5
    February 19, 2020

    Ren was great to work with! Got a fantastic deal on a new WRX! Man this car is fast! Great selection of cars to choose from.

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  • January 24, 2017

    Recently I bought a forester from an outstanding salesmen named Dima at Subaru of Puyallup and it was indeed stress free. The transaction was seemless... and they made me feel like my needs were first before anything else. I would refer and recomend this dealer to anyone I knew in need of a car.

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    Dealer Response

    Hi Jerad, thank you for your review! We are very happy to hear about your positive experience with Dima and our dealership! We hope you are enjoying y...our new vehicle and we look forward to working with you again in the future! -Lizzy Slenning, Marketing Coordinator.

  • 5.0 out of 5
    February 1, 2020

    Thank you Kirk for making the experience to buy my new 2020 Forester easy! Kirk was knowledgeable, could answer all my questions. It was nice to not have... to fight for a discount. It really helped me decide to make the purchase. I left their facility with my phone already linked to the car, thanks to Kirk!

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  • 5.0 out of 5
    December 16, 2019

    My husband had the best experience with Mark Angeloni (sales) at Subaru of Puyallup! Mark was so easy to work with. He was very patient and knowledgable.... He spent a lot of time with us and he was so helpful. He really went out of his way to make sure we understood all of the wonderful features of our new vehicle. I can't emphasize enough how great our experience has been. Thank you Mark and the entire Subaru of Puyallup team! We love our new Ascent!

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  • 5.0 out of 5
    December 4, 2019

    My experience working with Baylor and the rest of the employees at Subaru of Puyallup was wonderful. Baylor was kind, thoughtful, and took his time explaining... everything to me. He accommodated my hearing loss by looking directly at me when he spoke and repeating the information that I needed to hear again, all without any exasperation or hurriedness. The rest of the employees were just as thoughtful and considerate. They made sure that everything ran smoothly from initiating the dealer trade to the final payment. I wouldn't hesitate to recommend both Baylor and the company to anyone.

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  • 5.0 out of 5
    November 6, 2019

    Excellent experience buying a new 2020 Forester!! I drove over from Eastern Washington because Puyallup Subaru was able to secure a car with the options... I wanted and because they were willing to begin discussions with me over the phone while I drove. Once I arrived the process was painless and the car and deal were as anticipated. Shout outs to Justin, Sales Mgr. Brian, and Finance Mgr. Mary - all of whom went the extra mile to make the deal work. It was a Sunday night and the dealership closed earlier than on weeknights, but Mary was willing to stay late to finish the financing details (she is awesome!). Justin also stayed after hours to ensure I understood the drive features on my new car -- he was patient, cheerful, and knowledgeable -- and because he was able to explain features thoroughly and answer questions, I was totally comfortable with my new Forester on the long drive home! Great Deal, Great People, Great Experience! Highly recommend Subaru of Puyallup!

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    Dealer Response

    Hi, thank you so much for this excellent review! We appreciate you taking the time to write us a review and leave us feedback. We are so pleased to he...ar about your experience with Justin, Brian, Mary, and our team here at Subaru of Puyallup. Thank you for trusting us with your business. Enjoy! -Savannah Maulin, Marketing Coordinator

  • 5.0 out of 5
    November 1, 2019

    Austin and Kyn made us feel like family throughout the whole process. Though we had a rocky beginning to our buying process with the lenders, Kym fought... for us like any family member should. We drove away our 2019 Subaru Ascent and my wife will not go to anyone else after this. Subaru of Puyallup is our home from now on because we need to take care of our family as they did for us!

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    Dealer Response

    Hello, thank you so much for this fantastic review! We are so happy to hear that you enjoyed your experience with Austin and Kym at Subaru of Puyallup.... Enjoy your Ascent! Thank you for trusting us with your business. -Savannah Maulin, Marketing Coordinator

  • 5.0 out of 5
    October 30, 2019

    Austin helped me get my sons jeep. Stress free is an understatement! Very transparent and helpful. Will be back for my daughter’s rig next year

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  • 5.0 out of 5
    October 25, 2019

    Truly stress free as always! Blaine kept us entertained during the buying process on our new car. He is a great salesman and made our car buying experience... wonderful. Ryan was also very helpful and knowlegable on any questions I had about the subaru cars as well as helping us get the best deal on the car. We will recommend him to our friends and family when they are looking for a new car. Thank you Puyallup Subaru!!!

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