Auburn Chevrolet Hours
Welcome to Auburn Chevrolet where Total Customer Satisfaction is our top priority. We know that Total Customer Satisfact
ion focuses on making long-term relationships by offering the best sales and service support in the automotive industry. Our clients have high expectations about the cars they drive and equally high expectations about the dealership professionals who serve them. Our vehicles are widely recognized as among the best in quality, reliability and value, just as our staff is well known for it's commitment to Total Customer Satisfaction in both sales and service.
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Oil, Filter Change
$39.95 and up*
Read reviews that mention:
I don't normally write reviews unless your service are excellent or terrible. In this case it wasn't a good experience. My 3year old traverse just quit... on me which is disappointing for 3 years some electronics failed already. I bought the car in Renton dealership unfortunately my car can't make it there so the closest one was the Auburn Chevrolet dealership. My wife dropped off the car in the morning for repairs. So they called me for estimates which is about $475.00 to replace the sensor on the steering wheel, few hours later instead of calling me they called my wife regarding the damaged the cause on the car, they said the tow truck backed into our car and damaged the front bumper. So my wife relay the bad news to me and I called in just to see what had happened, they said that they are going to fixed the damaged with no charges, just bring back the car in next couple days, which is good that's is how businesses supposed to be. So I ask since this is kinda inconvenient for my wife to live the car for a whole day and she had to get an over to her work back and forth and also to pick up the car. Can you at least give us so compensation, maybe discount on the repairs? They said No! So what do I get in all of these, they said at least we are honest! So my compensation is your honesty? So ok I ask them since you are going to repaint the bumper as a courtesy or compensation can you paint the small scratch on the side by the fender its about 2sqaure inch big. So he said I'll ask my paint guy see how much he will CHARGE! I'm like what? Any way again they didn't call me back instead they call my wife for touch up paint estimates which is $575.00 I'm like are you painting the whole car? Or am I paying the front that you guys damaged. Sounds like a scam to me. So they didn't give me any compensation at all except from their HONESTY! And by the way when I went to pick up my car the charges went up from $475 to $575. It never ends. So think twice before sending your car in there. If my car break down in front of their dealership I would rather spend on towing company to tow it in other dealership to service my car.
Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Ou...r Service Manager Mike Johnson has been notified and will be in touch with you as soon as possible. You can also reach out to our Customer Care Advocate Andy at (253) 833-2000 extension 4123.
Recently had service done on my 2018 used Suburban. Service team was fast and provided me with a loaner car. I want to thank Matt for keeping me informed... about the status of my car and the excellent customer service.
Hello, we're so glad we could be of service to you; we'll be sure to pass your comments on to Matt! We are always more than happy to assist you if any...thing else comes up. We hope you have a great day!
I had a very comfortable experience when I purchased my Chevrolet truck.
We want all our clients to have a comfortable and stress-free experience with us! Thank you so much again for your feedback! We hope you have a great ...day!
This is a good dealership. Logan Emery is a great salesman. He picked me up at SeaTac with the truck I flew into look at. The price was reasonable and... the pictures and presentation of the truck was accurate. I would buy from Auburn Chevrolet again in the future.
Thanks for highlighting our staff who were able to create a pleasant experience for you. Our team works together with your budget to get you the best ...deal. We hope to see you soon!
Good,nice, very pleasant I would recommend this dealership first a great place to buy any vehicle
We?re happy to see you had a pleasant experience at our dealership. We certainly value your business. Have a great day!
Just an oil change but love the fast service and quality work
We are glad to hear that your service was completed quickly and to your satisfaction. We value your time. Hope to see you soon!
I have received great service every time I have been there.
We are so glad to see that you received great service during your visit. We pride ourselves in great customer service and will continue to provide you... with a stellar experience.
I had a water pump leaking on my 2011 Chevrolet Mailbu. They took the vehicle in with no scheduled appointment, and replaced the pump. While replacing... the pump, they found the front disc brakes to be marginal. So, they replaced the front rotors and brake pads at the same time. I was very glad they found the unsafe brake condition. I had recently taken the vehicle to another shop who had told me the front brakes were in good condition when I requested a complete safety inspection while having an oil change. From now on, I will be taking my GM vehicle to Auburn Chevrolet for all scheduled maintenance. I am very pleased with the service and parts department. They are professionals and take great care of their customers! I highly recommend them!
Cindy was awesome and everyone else in the service department was too.
This dealership not only cares for the customer- going above and beyond what I had asked for in the cleanliness and presentation of my new vehicle, but... also sends periodic updates for my car care. When I took it in for my routine services, they made sure to tell me everything they were going to do for my car and even washed it! I’ll never regret choosing Auburn Chevrolet!