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Auburn Chevrolet

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (32 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:30pm
Tuesday 9:00am–8:00pm 7:00am–5:30pm
Wednesday 9:00am–8:00pm 7:00am–5:30pm
Thursday 9:00am–8:00pm 7:00am–5:30pm
Friday 9:00am–8:00pm 7:00am–5:30pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2015 state dealer award
View 2 awards
2015 state dealer award
2015 consumer dealer award

About our dealership

This seller has been on Cars.com since November 2017.
Welcome to Auburn Chevrolet where Total Customer Satisfaction is our top priority. We know that Total Customer Satisfaction focuses on making long-term relationships by offering the best sales and service support in the automotive industry. Our clients have high expectations about the cars they drive and equally high expectations about the dealership professionals who serve them. Our vehicles are widely recognized as among the best in quality reliability and value just as our staff is well known for it's commitment to Total Customer Satisfaction in both sales and service.
Save More Everyday At Auburn Chevrolet!

Service center

Phone number (253) 839-8900

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (32 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Auburn Chevrolet experience

Candace did a fantastic job from start to finish. I highly recommend her for your next purchase.

Auburn Chevrolet experience

Candace did a fantastic job from start to finish. I highly recommend her for your next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, thank you for your kind review; we are happy to pass along your comments to the team here at Auburn Chevrolet! Thanks again for the recommendation, and have an amazing day!

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Great Experience

My salesperson Faiz was super informative new the car inside and out. Fair with my trade and was willing to discount my new Corvette. Would buy again from Faiz he was great to work with.

Great Experience

My salesperson Faiz was super informative new the car inside and out. Fair with my trade and was willing to discount my new Corvette. Would buy again from Faiz he was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Robert, Thank you for taking the time to share your experience! We're delighted to hear that Faiz provided you with informative and excellent service. We appreciate your positive feedback and look forward to assisting you again in the future.

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Candie was amazing. She helped me at every step!

Candie made sure that I have the best buying experience possible. She looked out for the car that I was looking for. She called me when she heard one would become available. She kept me updated when a status changed and made sure the actual buying process was done quickly. Trading in my car was smooth. Nate at the finance department explained me all the options without pushing me into up-sells. He made sure I get the best loan terms. I am looking forward to buy my next car there once GM releases larger EVs :)

Candie was amazing. She helped me at every step!

Candie made sure that I have the best buying experience possible. She looked out for the car that I was looking for. She called me when she heard one would become available. She kept me updated when a status changed and made sure the actual buying process was done quickly. Trading in my car was smooth. Nate at the finance department explained me all the options without pushing me into up-sells. He made sure I get the best loan terms. I am looking forward to buy my next car there once GM releases larger EVs :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lars Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

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Great Service

They are always friendly and knowledgeable. It?s nice to see the same employees there.

Great Service

They are always friendly and knowledgeable. It?s nice to see the same employees there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Michelle, Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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Service Department

We appreciate the care and attention that we receive when we visit the service department at Auburn Chevrolet, for any of Our vehicles' repairs. Making time for vehicle maintenance can be challenging, though Cindy always makes the process as easy as possible and with a smile too! Thanks everyone for making it a good atmosphere of positivity, and also a great experience all around.

Service Department

We appreciate the care and attention that we receive when we visit the service department at Auburn Chevrolet, for any of Our vehicles' repairs. Making time for vehicle maintenance can be challenging, though Cindy always makes the process as easy as possible and with a smile too! Thanks everyone for making it a good atmosphere of positivity, and also a great experience all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Rebecca and John, We are so happy to read such a great review about Auburn Chevrolet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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Exceptional Dealership!

I had a great experience with this dealership! Everyone was friendly and went out of their way to give me the best possible customer service. Everyone seemed to work as a team to provide a great buying experience. I felt like they were very honest and were there to take care of anything I needed. I left there with a great car and a lot of new friends.

Exceptional Dealership!

I had a great experience with this dealership! Everyone was friendly and went out of their way to give me the best possible customer service. Everyone seemed to work as a team to provide a great buying experience. I felt like they were very honest and were there to take care of anything I needed. I left there with a great car and a lot of new friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Carmen, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Our experience

salesman Fred was very nice to deal with. Very knowledgeable, spent time showing David truck options. Not pushy. Brain the manager was respectful, fun to talk with. Nathon in finance made the paperwork experience fun and he explains papers easy. David and I had a Great experience at the Auburn dealership. Have been recommending people if truck or car needs see Fred

Our experience

salesman Fred was very nice to deal with. Very knowledgeable, spent time showing David truck options. Not pushy. Brain the manager was respectful, fun to talk with. Nathon in finance made the paperwork experience fun and he explains papers easy. David and I had a Great experience at the Auburn dealership. Have been recommending people if truck or car needs see Fred

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Tina, We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit! Thank you, and have a fantastic day!

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Customer Service

Service staff was very professional and helpful regarding the service I had requested

Customer Service

Service staff was very professional and helpful regarding the service I had requested

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Terry, Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Auburn Chevrolet and we hope to see you again.

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Excellent, professional service

I tried to buy a car through them, and although the factory was not making my truck in any reasonable time frame, the guys I worked with, Faiz in sales, and Jamie and Nate in finance, were among the most professional guys I've ever dealt with in the auto industry. We weren't able to get my rig built, but if I had to do it again, I would use these guys without hesitation. If you're in the Seattle area, give Auburn Chevrolet your business. They don't BS you around.

Excellent, professional service

I tried to buy a car through them, and although the factory was not making my truck in any reasonable time frame, the guys I worked with, Faiz in sales, and Jamie and Nate in finance, were among the most professional guys I've ever dealt with in the auto industry. We weren't able to get my rig built, but if I had to do it again, I would use these guys without hesitation. If you're in the Seattle area, give Auburn Chevrolet your business. They don't BS you around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

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Customer

I had scheduled an oil change and service for my truck and the check engine light came on the day before the service was scheduled. They took care of both services while I waited and did a great job on both issues.

Customer

I had scheduled an oil change and service for my truck and the check engine light came on the day before the service was scheduled. They took care of both services while I waited and did a great job on both issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Auburn Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

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See all 32 reviews