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Sangster Motors

(963 reviews)
Visit Sangster Motors
Sales hours: 8:00am to 6:30pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:00am–6:30pm 7:30am–5:30pm
Tuesday 8:00am–6:30pm 7:30am–5:30pm
Wednesday 8:00am–6:30pm 7:30am–5:30pm
Thursday 8:00am–6:30pm 7:30am–5:30pm
Friday 8:00am–6:30pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 16 awards
2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(963 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sangster Motors from DealerRater.

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Painless Bree at Sangster motors in East Wenatchee

Painless Bree at Sangster motors in East Wenatchee Washington was friendly and very accommodating for our needs with our 2019 GMC Denali

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi wintoniakracing, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

The parts manager, Jerry Maxey, does an excellent job.

The parts manager, Jerry Maxey, does an excellent job. The sales experience was simple and easy and I know that if I need parts for this car, Jerry Maxey will provide excellent customer care

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Cmax8833, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

Poor Was very disappointed with Edgar gave what I thought

Poor Was very disappointed with Edgar gave what I thought was a very detailed description of the issue he apparently didn't pay attention or maybe I just wasn't clear enough

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Everett, We apologize for any miscommunication. We gave you a diagnosis but we needed your approval for the repair. First choice has our diagnosis but you said we didn’t do anything about the truck. Without the diagnosis, there wouldn’t have been the quick fix at the next shop there. If you need any more assistance with your truck we hope we can earn your business. Regards, Sangster Team

I felt Steve was looking out for a truck for me.

I felt Steve was looking out for a truck for me. Thanks If gmc has a good sale I'd buy new.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi myaple, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

Wonderful service.

Wonderful service. Wonderful people Wonderful service and wonderful people. We were well taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi ajmilne424, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

Almost top notch care and prompt service!

Almost top notch care and prompt service! Always top notch care for my vehicle and prompt service each time I'm there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi AUSTIN.FLEMENS, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

Dennis worked with me to get what I needed without hassle

Dennis worked with me to get what I needed without hassle Dennis worked with me to get what I needed without hassle and explored all options to my problem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi gdragon2011, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

Edgar came through for me every time Hopefully I can get

Edgar came through for me every time Hopefully I can get a new truck there in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Mekogirl2, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

They always put the customer first.

They always put the customer first. There business model is honesty and caring. The best in Wenatchee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi T.JONES27, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!

Top Notch service!

Top Notch service! Why should I have to say more I will look at purchasing my next truck from Sangsters

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Dangerber71, thank you for choosing Sangster Motors! We appreciate your business and your review. Be safe!