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Pat Armstrong Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (250 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00am
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Working with Chris at Town Ford

I recently bought this car from Town. I worked with Chris who provided exceptional service. He was knowledgeable, listened to what I wanted, and sold me a vehicle that met my exact needs. Chris and Town Ford will be the people I continue to trust for all my future car purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chris was great to work with!

Tried cars out the first visit, decided what we were looking for a couple of weeks later Chris called us and had found exactly what we asked for we weren’t bothered by extra annoying sales calls and we purchased with out any xx! We appreciate the service and honesty of Chris and have been pleased with our purchase.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Heck of a good time

Chris May was a leader and introduced himself as someone who was not just business but a friend. He’s a good man who got us into a great vehicle. It can’t get any better than him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chris May

Chris May went above and beyond to find the vehicle we wanted and get us the best deal on it he could. Even though we didn’t end up purchasing through him we definitely would next time we buy.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wenatchee truck shopping

We worked with Will for a couple of days before buying a fantastic F350 Ford Laramie with all the safety features we wanted. Will and his Manager, Jess, were so patient in answering all our questions and concerns about the vehicle and the ability to tow our 5th wheel. We felt as though our concerns were important and they would address each issue that was raised. The trip from Pierce county was well worth the effort!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Excellent experience

My salesman Chris was awesome! Found me the right truck for the right prive within 20 minutes and gave me good amount for my trade in. Would recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome customer service and dealership as a whole 😀👏

I have purchased two Ford Escapes from here. My old one was still running well after 13 years but it was time for a new car! Chris May was diligent with letting me know what car would suit me. I told him what I wanted and my budget and he and Nathan gave it their all! I love my car and the way my boundaries were respected! They will always have my business!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great, great, great!!

I have been to Ford twice now and both times I have been shocked by the level of customer service each sales person has given me. This time I bought a 2013 Ford Flex (went in for a Ford Escape). Chris listened to my wants and needs and showed me the Flex. I took one look and fell in LOVE! Chris pulled out all the stops to get me in this car. I couldn’t be any happier! I would definitely recommend ANYONE AND EVERYONE to go to Town Ford Lincoln for their next vehicle shopping stop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service and buying process.

Chris May and the team at Town Ford did a great job in finding me the Raptor I was looking for. The sale was very quick and their attention to detail is excellent. I highly recommend people to go speak with Chris when looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Town Ford, a place that listens to your wants and needs.

Hi. We bought a 2011 BMW from Town Ford, it is a fantastic car. Originally, we had gone in with no idea that we would be approved for a car at a payment that fit our budget. But, we let Chris May know that we weren't willing to pay more than a set amount a month, and we needed space for two adults, two kids, and a dog. To our surprise, Chris found a vehicle that fit our guidelines. I never saw myself as a BMW type, but I fell in love with all of the features quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.