Reviews
Bob Lowth Ford
Bob Lowth Ford did a great job of making my car purchase a hassle free experience from start to finish.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Explorer repair
We had my wife's vehicle repaired at the body shop and it was repaired quickly and with high quality workman ship. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Spencer, your positive review means a lot to us and we?re happy we could help you! We hope to be of service to you again! Take care!
Bob Lowth Ford
very pleasant experience. I felt no pressure and thought the sales force was well educated about their products.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
F250 2016
came in to take about a new truck. Left with a great deal, just what we wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!
Great service when we needed it most!
While visiting the Bemidji area from 500 miles away - we had an issue come up with out F150. The issue first became known on a Saturday evening. On Sunday we used the Lowth Ford to make an appointment for Monday morning - as early as available - which was not until 10:30. We were planning to leave that morning for the 9 hour drive home and were trying to make it home. We appeared at Lowth Ford at 8am - well in advance of our appointment - and talked with the Service Manager, explaining our problem and asking that he work us into their schedule ASAP. He immediately agreed but there would be a wait - so they provided us a ride to the local McDonalds for breakfast and came back when we called. Bottom line is - it was a serious issue with the transmission and needed a non-stock part which would not be available until Tuesday. Ford provided us a rental car as the rep[air was covered under warranty. Our truck was repaired as quickly as possible on Tuesday and we left Bemidji for home. The communications, assistance and general support of Mike and all the Lowth Ford staff was outstanding. I cannot have asked for more.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to notice those efforts and for leaving such awesome review! We hope to be of service to you again! Take care!
Bob Lowth Ford-Bemidji, Minn
Joel MacDonald was a great salesman. He took time to explain the options, did a comprehensive search and found what we were looking for and answered all of our questions--very knowledgeable! Overall, a great truck buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Douglas thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!
Many Experiences
I have purchased several vehicles from her and had service work done over the years. The experience has generally been fine. I especially like Gerry Reese even though he gets a bit mouthy. I deserve it. ? I would recommend this dealership to a friend.
- Customer service 3.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
SERVICE WAS BAD
ASKED FOR WIPER BLADES 2016 FORD NO STOCK ASKED FOR A TIRE ROTATION TOLD ME IT DIDNT NEED IT EVEN THOUGH I ALWAYS ROATE MY TIRES. I WOULD NT RECOMMEND THEM AT ALL SERVICE MANAGER SAID ITS OK IF IM NOT HAPPY OTHER CLIENTS ARE HAPPY xxxxxxxxx ANSWER NEVER AGAIN I BUY A NEW EXPENDITION EVERY TWO YEARS WOULD NEVER GO THERE AGAIN
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Good experience!
I had a very positive experience. This was a 1st time for me buying a car on my own and the sales rep and finance officer were very kind and helpful. I appreciated their help and patience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Timely repair on a summer afternoon
My F150 developed a jammed tailgate (not Ford's fault-original owner changed the gate} when we were trying to leave town on a Friday afternoon this summer. We had 3 hours to reach my daughter's softball game in a town that's 2 hours away. So we pulled into our hometown Ford dealer, Bob Lowth Ford of Bemidji, where I knew they'd be busy. And it was Friday, so everyone wants to finish up and get home ASAP. The woman handling the desk tells me to drive into the shop and they'll work on it right away... surprise #1. The guy working on another F150 drops everything and fixes the gate in about 15 minutes... surprise #2. No charge... surprise #3. And I didn't even buy my truck there. I've had other special care at Bob Lowth, too, but I thought it might have just been a good day. I guess that's the way they do it everyday. I am in no way affiliated with them; I'm just a very satisfied customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair