Reviews
Write a reviewAlways great service
Ken is awesome to work with. He recognized me as soon as I walked in. And Sod was immensely helpful too. I have always had great service here and will continue to give my business here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dalene, thanks so much for the excellent review! Ken is a key component of our team here at Don Aadsen Ford, and he will be very happy to hear about your experience. We set high expectations for ourselves, and the fact that we exceeded yours can only mean we are approaching that goal. Please come back to see us if you need anything at all. Also, check our Facebook to stay in the loop with dealer events and special deals! Best,Eric Henricksen, General Manager 406.676.4420
the truck is great but the service over the top
the team work and how friendly Bob, Ty & Saad were; they stayed with us for over 2 hours after the dealership closed
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Anna, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Facebook; we offer exclusive specials for our likers and followers. Best, Eric Henricksen, General Manager 406.676.4420
Best service around.
The sales team took car of us in a timely manner, went through the entire car. They were so helpful and polite. I am so happy I drove the extra miles from Missoula to buy from them instead of Lithia. It is 100% worth it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to write this review, CIndy. I'm very happy to hear about your positive experience at Don Aadsen Ford. Congratulations on the new car! If you have any further needs, do not hesitate to come back in for a visit. Best,Eric Henricksen, General Manager 406.676.4420
Fast, fair and friendly
Friendly. Honest and transparent. Superb customer service from MarE who even picked me up from the airport! Got the exact vehicle I wanted at a fair price even when I was traveling during the transaction!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to write this review, Ann. I'm very happy to hear about your positive experience at Don Aadsen Ford. Congratulations on the new car! If you have any further needs, do not hesitate to come back in for a visit. Best, Eric Henricksen, General Manager 406.676.4420
Everyone at Don Aadsen was friendly and courteous.
Mare and Ty took there time and explain all the details to Debbie and I. Mare was very thorough on explaining how all the functions of the truck and computer worked. Both were friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Craig, I am happy to hear your time spent with Mare and Ty were pleasant. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you in the future. Best regards, Eric Henricksen, General Manager 406.676.4420
great service
Mare's easy going personality She listened to what our needs were and responded Both choices she pulled for us, we drove home
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Harry, I am happy to hear your time spent with Mare was pleasant. If you have any questions or concerns, please come back to visit us. We look forward to seeing you in the future. Best, Eric Henricksen, General Manager 406.676.4420
Great Ford Crew
We liked Sod and Mara helping us and really keeping it family like without a bunch of dealership pressure. Ty did a great job walking us through the finance. Thanks to everyone... great experience!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review, Todd. We're glad to have Sod and Mara on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Eric Henricksen, General Manager 406.676.4420
Great salesman
LOVED the salesman, no pressure, no hype and funny!! He was personable and knew what I was looking for. I'd shop with him again!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback, Stephanie! We couldn't be happier that you enjoyed your experience here at our dealership and that our staff did a wonderful job in assisting you. Thank you again and congratulations on your purchase! Take care and happy trails! Eric Henricksen, General Manager 406.676.4420
service of vehicle at don addson ford
always treat me well and care about my concerns. they get my car in as quickly as service is needed
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the nice review, Lynda! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook to take advantage of our exclusive specials! Eric Henricksen, General Manager 406.676.4420
Excellent, knowledgable, accomodating, dealership
As I found when I purchased my truck several months ago, the sales and service staff were a pleasure to deal with. Taking the vehicle back for it's complimentary service, and also requesting several other maintenance checks, was like going back and seeing old friends. Mari lee in Sales division remembered and welcomed us warmly and immediately handed us a key to a "luxury" loaner truck to use during our wait, and Maureen, as well as the other folks at the Service Desk were "down home friendly" while effectively and rapidly completing the work to be done. Have bought many vehicles, from many dealerships over the past 40 years, I can honestly say that my experiences with the practices and personnel at Don Addsen in Ronan, Mt. have been the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Phillip, thank you for putting your trust in Don Aadsen Ford! We're glad to have Mari and that we could provide you with a positive experience. Our teams from both the sales and service departments had a pleasure assisting you and are grateful for the 5-star review. We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. We hope to see you again soon! Best regards, Eric Henricksen, General Manager 406.676.4420