Reviews

4.8 out of 5 4.8
183 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    October 17, 2018

    Came in early in the am. Fast service. Car was done punctually and ready for pickup in the time they said it would. Good service.

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    Came in for service or repair
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  • 5.0 out of 5
    October 14, 2018

    Thanks Kevin and BMW Spokane For great service. Enjoy working with you guys. Thanks for oil change and great snow tires. Look forward to visit in Spring.

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    Came in for service or repair
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  • May 28, 2016

    Friendly and competent staff that went above and beyond to provide a great experience. I will definitely buy my next car there. Service department is excellent.

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    Came in for service or repair
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  • 5.0 out of 5
    September 17, 2018

    Arrived one hour earlier than scheduled and they took care of me immediately. Steve the service writer was very courteous and professional. Don't... remember the parts counter person but he was awesome as well. Talked to a couple of sales associates who answered questions on new cars all without giving me a hard sales pitch. Loved it - will be back and might even buy my next BMW there!

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    Came in for service or repair
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  • 5.0 out of 5
    September 5, 2018

    Service is always top of the line. Scott is great at explaining and detailing all aspects of the service process. Scott treats your car as his own which... means it is maintained to the highest standards!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    September 4, 2018

    They got my car in quickly and the service was completed sooner than they had said. They also shuttled me home and picked me up while the service was being... done. I have now scheduled my brake flush here because of the honest and prompt service I received so far. Thank you so much!!!

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    Came in for service or repair
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  • 5.0 out of 5
    August 12, 2018

    Great friendly service, staff was informative and knowledgeable about their cars. Sales process was quick, used their financing went smoothly. Would definitely... return in the future

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 14, 2018

    I have never in my life worked with a car dealership with such integrity and warmness like BMW of Spokane. You can feel the sense of trust and professionalism... from all the employees there and you truly feel like a VIP without feeling any pressure to buy a car from them. This experience completely changed my view of buying a car and having to deal with car salesman or dealership. Looking back it would have been well worth it if I had to end up paying a few dollars extra to be able to work with BMW of Spokane and have a stress free experience. Luckily not only did I have a awesome experience I ended up getting a deal of a life time. Trust me give them a shot, you have nothing to lose and so much to gain.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 25, 2018

    Thank you Scott for your great customer service!! Its a pleasure doing business with you. Marcea

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    Came in for service or repair
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  • 5.0 out of 5
    February 12, 2018

    Service Adviser went above and beyond to make sure my X3 was serviced properly. Arranged for a loaner vehicle quickly when repairs required the vehicle... to be kept overnight.

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    Came in for service or repair
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