Reviews
Steven in the service department was very professional
Steven in the service department was very professional with helping me get my vehicle serviced and done right
Steven in the service department was very professional
Steven in the service department was very professional with helping me get my vehicle serviced and done right
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve the man who got me signed in was absolutely great.
Steve the man who got me signed in was absolutely great. The guy who gave the courtesy ride was also great. The work is good so far but I haven’t gotten to get it on the road to test yet. Not the guys fault but the cost is so high I wonder if there’s a way to get that down. I had a coupon but even with that it was over $750.00.
Steve the man who got me signed in was absolutely great.
Steve the man who got me signed in was absolutely great. The guy who gave the courtesy ride was also great. The work is good so far but I haven’t gotten to get it on the road to test yet. Not the guys fault but the cost is so high I wonder if there’s a way to get that down. I had a coupon but even with that it was over $750.00.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Karon, thank you for choosing Rairdon’s Dodge Chrysler Jeep Ram of Marysville and for sharing your feedback. While we're proud to hear you’re pleased with our team’s hard work, we do understand your concerns about pricing. If you have any questions, please don’t hesitate to reach out.
I stopped to schedule maintenance appointments for my
I stopped to schedule maintenance appointments for my Gladiator and 2006, 2500 Cummins. Aaron greeted me and listened to my concerns regarding my vehicles. Today I picked up my jeep after dropping it off yesterday and it looked like someone cleaned it ( thank you), Aaron was able to also contact my extended warranty and made my quote cheaper. As a Navy Veteran, I was also thanked for my service and given a 10% discount I didn't expect. Amazing customer service. Thank you.
I stopped to schedule maintenance appointments for my
I stopped to schedule maintenance appointments for my Gladiator and 2006, 2500 Cummins. Aaron greeted me and listened to my concerns regarding my vehicles. Today I picked up my jeep after dropping it off yesterday and it looked like someone cleaned it ( thank you), Aaron was able to also contact my extended warranty and made my quote cheaper. As a Navy Veteran, I was also thanked for my service and given a 10% discount I didn't expect. Amazing customer service. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carmen, thank you for your service! We’re really grateful for your visit and your review, we’ll pass your praises to Aaron from our Service Team. It was our pleasure to work with you! – Rairdon’s Dodge Chrysler Jeep Ram of Marysville
Michael excelled in Customer Service, friendliness and
Michael excelled in Customer Service, friendliness and kindness, and i give him an A+ plus plus plus! He was thorough and advised me services I might need that they found I switched from another dealership came here to Marysville and I’ve been so happy. I told my family to definitely come here and thank you Michael.
Michael excelled in Customer Service, friendliness and
Michael excelled in Customer Service, friendliness and kindness, and i give him an A+ plus plus plus! He was thorough and advised me services I might need that they found I switched from another dealership came here to Marysville and I’ve been so happy. I told my family to definitely come here and thank you Michael.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Denise, we're so glad to hear that Michael took such good care of you here at Rairdon’s Dodge Chrysler Jeep Ram of Marysville! Thank you for your business and for sharing your support.
I am customer to this dealership last 6 years service ppl
I am customer to this dealership last 6 years service ppl is awesome thank you Jeff
I am customer to this dealership last 6 years service ppl
I am customer to this dealership last 6 years service ppl is awesome thank you Jeff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
There is nothing better than a great review. Thanks for giving Rairdon’s Dodge Chrysler Jeep Ram of Marysville your business, Gizem! We are glad that Jeff and our team have continued to keep you a loyal customer.
I have been a customer for 5 years.
I have been a customer for 5 years. Welcoming and professional customer service. Thorough explanations.
I have been a customer for 5 years.
I have been a customer for 5 years. Welcoming and professional customer service. Thorough explanations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jennifer, thank you for your ongoing support and for sharing your feedback about our team! We appreciate your business and look forward to seeing you at Rairdon’s Dodge Chrysler Jeep Ram of Marysville for years to come.
PLEASE READ!
PLEASE READ!! BEWARE: to many employees came from Northwest motorsports. The management is absolutely the lowest tier. I had asked my salesman to take care of a simple safety issue. He said no problem we can absolutely take care of that for you. And instead of just handling the issue they decide to just push it under the rug. I thought there was nothing I could do, so I made a Google review. That caught the managers attention enough to contact his customer service person to contact me. They said they would be willing to resolve my safety issue if I deleted my review and signed a piece of paper saying I wouldn't make a review after the repairs were made! I was shocked. People NEED to know this.
PLEASE READ!
PLEASE READ!! BEWARE: to many employees came from Northwest motorsports. The management is absolutely the lowest tier. I had asked my salesman to take care of a simple safety issue. He said no problem we can absolutely take care of that for you. And instead of just handling the issue they decide to just push it under the rug. I thought there was nothing I could do, so I made a Google review. That caught the managers attention enough to contact his customer service person to contact me. They said they would be willing to resolve my safety issue if I deleted my review and signed a piece of paper saying I wouldn't make a review after the repairs were made! I was shocked. People NEED to know this.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
This place is great and the best place to get a car from
This place is great and the best place to get a car from go get you a car here they are very nice people and the prices is very good
This place is great and the best place to get a car from
This place is great and the best place to get a car from go get you a car here they are very nice people and the prices is very good
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic feedback, Marquisha! We’re so glad we made the process easy and efficient. Enjoy your new car from Rairdon’s Dodge Chrysler Jeep Ram of Marysville!
Michael in the service department was great.
Michael in the service department was great. However, I had to go to two appointments to get my jeep serviced for a recall. The first appointment did not work out because the person who made the appointment forgot to order the part. I took time off from work to go to that appointment. That is when I first met Michael. He explained to me the error and apologized. He said he would let me know when the part came in. He did follow through and my jeep was repaired yesterday. I also had an oil change. I think to make things right and to compensate me for the time I missed at work due to their error in not having the part for the first appointment, they should have did the oil change for free. They did not do that.
Michael in the service department was great.
Michael in the service department was great. However, I had to go to two appointments to get my jeep serviced for a recall. The first appointment did not work out because the person who made the appointment forgot to order the part. I took time off from work to go to that appointment. That is when I first met Michael. He explained to me the error and apologized. He said he would let me know when the part came in. He did follow through and my jeep was repaired yesterday. I also had an oil change. I think to make things right and to compensate me for the time I missed at work due to their error in not having the part for the first appointment, they should have did the oil change for free. They did not do that.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brought our Jeep Compass in for window tinting.
Brought our Jeep Compass in for window tinting. Todd was very friendly and professional. He even cleaned our car afterwords as the detailer was off for the day.
Brought our Jeep Compass in for window tinting.
Brought our Jeep Compass in for window tinting. Todd was very friendly and professional. He even cleaned our car afterwords as the detailer was off for the day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear that Todd went the extra mile to help with your window tinting! Thank you for choosing Rairdon’s Dodge Chrysler Jeep Ram of Marysville and for sharing your support.
