Rairdon's Dodge Chrysler Jeep Ram of Marysville

I recently came here to look at a new car to buy and get some ideas. Dylan helped me out very well. Any question I had he was able to answer, he knew the... details of the car and was very helpful. If I buy my car from here or anyone else I know wants to, it will definitely be with him!

Had a Dodge Grand Caravan towed after overheating and loss of steering. Asked service to diagnose and quote. Said water pump and belt needed replacement,... and battery was bad. Quote was too high, but more importantly they didn’t even diagnose my vehicle?! Had it towed somewhere else. As soon as it was lifted, and removing the protective cover blocking the belt and pulleys, found a damaged idler pulley and a failed alternator pulley in addition to the water pump(that I suggested was the issue when they called to ask what happened), and belt that was shredded. This would have come to light after an approval for what I originally thought was the only issue, and daisy chained another large bill and delay for our family. Attention to detail matters, so now assuming a thorough evaluation for a paid diagnosis by professionals is no longer a standard. If it was more obscure or required a repair first to discover, it would be more understandable, but this was either policy or laziness.

Great staff. Friendly. Fast. Good waiting room. No Faux News blaring. Great staff. Friendly. Fast. Good waiting room. No Faux News blaring.

This was a good car experience for me! Brenda was so kind and made my daughter (4) feel at home. My daughter still asks about her. The finance was great.... Heat my rate. If I had one thing to improve was time it takes for all the paperwork but that is ok since they are so accommodating. Great experience and great vehicle.

Best car buying experience I have ever had. Linda was absolutely wonderful and helped me and my wife with every question and concern. Will be back to buy... my next vehicle.

Do NOT buy from them. They sold me an unsafe car for my teen. Their "warranty" was a joke as they would not give us a refund despite it being within their... 7 day promise. Do not trust them, they lie and treat people poorly. Very disappointed in this place!

The service department at this dealership leaves a great deal to be desired. It should not take over two hours after dropping your vehicle off to get an... oil change. You shouldn't have to go looking or asking someone the status of your vehicle in order to avoid having to wait an extended period of time for your vehicle. In addition, a customer should be notified of all if any recalls that are on a vehicle and time may spent verifying said recalls. Overall, not impressed with this dealership and will not return.

We went there first to test drive a Dodge Charger and Challenger (I was undecided what to choose). After deciding the car I wanted as my first new car,... the sales Manager tried to rip us off. He didn't honor the TrueCar price printout I had for a Charger, said that price was only if we finance in house, we already had a pre-approval from our Credit Union. Jacked up the price of the car for a non-inhouse financing and had the audacity to low ball my trade in car by 30%, I also had a printout from NADA website showing how much my car was worth. He said it costs around 2 grand to "fix" my car in order to resell it, I detail my car every month or so and always take it to an authorized dealer for oil change and general inspections. At the time we were on site, we saw 4 prospective buyers just walking away..never coming back!!

I visited rairdons of Marysville a few days ago to look at a new ram 2500 diesel that was on internet special. The internet sales lady was helpful answering... questions so I took my fiance to test drive it and make sure she liked driving it with the megacab. This is where their poor sales started to shine when I met Vince porter. Couldn't give a trade estimate until we signed papers for credit and loan app. When he came back the financing terms had changed from the online ad as well as the interest rate went up 1 more percent to 7.99! Lower terms usually means lower interest. He seemed offended I wasn't interested in taking half the low trade in value for my truck and accepting his new higher interest loan. I have a credit score of 785 which qualifies me for the best rates. He then tried to talk condescending to me or belittle me saying my wife handles the money and makes the decisions. Called me a liar when I said rates are much lower at another dealer and my credit union. I just got off the phone that day and my bank offered 4.2% This high pressure sales wasnt appreciated and nobody deserves to be treated that way. So I left the dealer and had a much more friendly dealer bring in that same truck off their lot and i purchased it. Much better staff and sales team in monroe. Save time and hassle,buy elsewhere.

The mechanics are on top of problems with my Caravan and get them fixed. I appreciate them for all the hard work they do is a 10