Rairdon's Dodge Chrysler Jeep Ram of Marysville

Rairdon’s Marysville has competent staff and has helped me in the purchase of 5 vehicles so far they are pleasant and efficient

Not the first time I purchased a new vehicle. Our sales person was very knowledgeable and made the process better than my other experiences.

I like this dealer ship but they said I only had 3 oil changes left when I payed for the unlimited service. I hope they can correct this issue because I have done a lot of business with them and this was news to me.

The service was very good, Damascus did a very good job and they solved my doubts about my vehicle.

I took my Jeep in for a warranty issue and they also completed my two recalls.

Very nice staff in service department and very helpful whe taking care of my vehicle

Had a great experience getting my 2021 Ram 2500 serviced last weekend. They were able to get me in early and I was back on the road in no time.

Saying our experience was the worst it’s an understatement. I contacted the dealership Sunday afternoon, looking for a specific vehicle. I was offered one that met expectations. They confirmed it was in stock and emailed me videos of the vehicle, which was was available. We arranged a meeting on Monday morning. Prior to arriving to the meeting, I emailed Brandon R. ( sales manager) to let him know I was on my way so they would have the vehicle ready upon my arrival. Brandon replied to email confirming my appointment. I commuted an hour to the dealership and upon my arrival , I was greeted by Brandon and he introduced me to a salesman that was going to show me the vehicle, but this vehicle was nowhere to be found. I was later informed that the vehicle had been sold yesterday. I completely feel that I was lured by unethical business practices and zero transparency! I expressed my frustration, anger , and dissatisfaction. As a business owner my time and my costumers time are valuable. This is something this place should teach their employees. Respectfully, — A disappointed customer

As a long time mopar owner- we have worked with rairdon’s for years now, and their customer service gets worse each time. It is to the point where we will be taking our five cars to a different dealership. They do not respect their young customers nor their requests. When asked if I wanted a specific service, I denied it multiple times… only for them to go and do it. When confronted about the unrequested tire rotation, they had no answer for their incompetent mistake. They up charge an insane amount on an oil change that should be no more than $100. The service department is awful to work with, does not listen, nor contacts you when your car is ready.

Stay away from this dealership and if you don't then stay away from salesman Jeff Tuttle. He'll lie to you about the price of the car to get you there then change the price once you're there. To make sure the buyer will except the original higher cost the manager will increase the interest rate on the lower price the salesman said which then increases the monthly payment. Things wrong with the car they won't disclose. Once you've signed they don't care about the customer or providing customer service and you won't hear from the salesman again even after he claims he'll call you back the next day about issues discovered when driving the car home. Cracked windshield for one of the things discovered after the fact. If I had it to do over again the car would still be sitting at the dealership.