Reviews
Write a reviewVery displeased with the service department. I have...
Very displeased with the service department. I have brought my car in twice for a recall. First time, they kept my car for two and a half weeks, and when I asked for a rental, so I could get to and from work, they said they couldn't get me one. Second time, was for both catalytic converters and oxygen sensors. They informed me on the phone that the service would be done in two hours and my vehicle would be good to go. When I brought my vehicle in, they mentioned they would call me when the service was done, but instead I got a call that said they "didn't have the parts." After they had already informed me the service I was coming in for would be completely finished.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact us to get in touch so we can work towards an understanding. Thank you. Ariel Breidenbach - Ariel.Breidenbach@ryanchevrolet.com
Jerrid Meade at Ryan Chevrolet was amazing to work with!...
Jerrid Meade at Ryan Chevrolet was amazing to work with! Very patient and found the perfect vehicle for my 16 yr old son. Made the process very easy!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It is great to know that we were able to provide you and your son with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Best, Elisia Sadler - Elisia.Sadler@ryanchevrolet.com
Great Experience! Zach Lutz, my salesman went over and...
Great Experience! Zach Lutz, my salesman went over and above to make sure all of my questions were answered and also made sure I had an easy and quick buying process. The rest of the staff that were involved in the process were also great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Elisia Sadler - Elisia.Sadler@ryanchevrolet.com
5 star dealership
Was a pleasure working with Jerrid. Did most of the work over the phone minimizing the time in the dealership. I was in and out in no time. Look forward to doing business with Ryan Motors again!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to contact us again for any automotive need that you might have. Until then, take care! Elisia Sadler - Elisia.Sadler@ryanchevrolet.com
2020 Chevrolet Equinox LT
Purchasing our vehicle was a pleasant experience. I appreciate the assistance I was given by Mike Mayer, (Sales), including other support staff of Ryan Chevrolet, Minot, ND. I found this dealership to be cheerful and welcoming.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Elisia Sadler - Elisia.Sadler@ryanchevrolet.com
Ryan Chevy
Eric Cornell has been very helpful to us from the start of the process. He is an excellent employee! I will definitely recommend him. He is very professional and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We cannot thank you enough for your wonderful review of Ryan Chevrolet and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Elisia Sadler - Elisia.Sadler@ryanchevrolet.com
I bought my first car!
This team helped me a great deal at buying my first car. I was so nervous and I didn’t know what I was doing. They took the time to explain the process and my dealer Eric Cornel even gave me his testimony on buying cars. I was able to get the car I seen online and that was the icing on the cake for me! I want to acknowledge Dawn as well for handling the back end and giving me beneficial advice for the future as well. I would definitely recommend!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Elisia Sadler - Elisia.Sadler@ryanchevrolet.com
2020 Chevrolet Blazer
Worth the trip! Could not ask for a better team from our car salesmen, Eric Cornel to the people in the business office. They made our trade-in and purchase quick and smooth.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Raeann, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Elisia Sadler - Elisia.Sadler@ryanchevrolet.com
Melissa Wolfe
They are Perfect best Service Kyle was great !! Thank you Ryan Chevy for a great time I will be buying again soon!!! Looking for
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Ariel Breidenbach - Ariel.Breidenbach@ryanchevrolet.com
Oil change and tire rotation service
Always always greeted by friendly staff with a smile!! Great waiting area well vehicle is being serviced!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the praise and kind comments. We appreciate your business. Jason Morgan - Customer Experience Manager - jason@ryanchevrolet.com