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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,906 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,906 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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outstanding customer service and vehicle pricing!

Dave and his Sales Manager, Kevin, worked extremely hard to get me into my new Wrangler at a price I could afford. Being retired and with limited income, they responded effectively to the challenge and I am now the proud owner of a beautiful 2018 Jeep Wrangler. All of the staff members I interacted with were top notch people. It will be my pleasure to recommend Lithia Chrysler Jeep Dodge of South Anchorage to anyone interested in buying a new or used vehicle. THANKS for the Great Service guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great!

Thank you Jose for your great service! If I could just add another star to the five....I am glad to do so! Keep it up!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

AWESOME!!!!

Car shopping as a woman can be daunting to say the least. Lithia was the best experience ever. Patrick Osbon is amazing. I will be sending family and friends to Lithia and to the kindest car salesman I have ever met, Patrick Osbon. What a blessing you were to me!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome

I love my new Ram and the process of my purchase from start to finish was a very smooth and helpful experience! The guys at Lithia are amazing especially David Dowd! David did such an amazing job at getting me exactly what I wanted for the price that’s right for me!! If I could give more than 5 starts I would!!! Thank you so much for all your help!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Incredible experience

Had an absolutely great experience. I didn’t feel pressured at all but was able to leave with exactly what I wanted. My sales guy went above and beyond for me. I highly recommend him if you’re looking for a quality vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great place to go!

This was my second time being at Lithia with my personal circumstances for purchasing a car not being ideal and yet they worked with me and for me and achieved my goal for me. Billy Ledbetter convinced me that it was worth coming in and Mike Little was great to work with and certainly understood my hesitation and the situation and worked through the difficulties with me without giving up on my goal. And Marcus Reed was, as usual, very efficient in untangling the financial side of it and also a pleasure to work with. I highly recommend this dealership to anybody that is in need of a different car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Not ENOUGH words to describe what Patrick Osbon did for us!

This is the second vehicle I have bought from this location. Patrick Michael Osbon helped us once again. Patrick as always was very professional, trustworthy, humble, and caring for our needs. Patrick went above and beyond with providing us the BEST customer service. There are no words to describe all he did for me and my family. Patrick was extremely knowledge in his craft. Patrick also fought for us to get the best rebates, pricing, and interest rate. He showed us how us all the features of our new JEEP and we are in love with it! If anyone wants to purchase a new or used vehicle Patrick will NOT disappoint! Thanks Lithia and Patrick for all you did for my family and me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Honest shooters with solid service.

Slipped in for the FCFS lifetime oil change I purchased with my vehicle. I was going to take advantage of the shuttle they offer to drop me off at work, but my service manager told me the vehicle would be done in an hour. I decided to wait. I eased over to the waiting area, sank into one of their comfy chairs and starting cruising the World Wide Web on the free internet provided. Less than an hour later I was released, got a print out of other things I should get fixed and I was out of there. I strolled into work before the 8 am bell went off. Great way to start my day.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tires

Impressed with Cody for squeezing me in to get new tires on. With tire change over season i was impressed he had me done in two hours as promised! Cant thabk him enough for his efforts! Cant recall who assisted me in getting the tires i needed but he kicked xxx too!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Oil change

Great customer service and professional. Fairly quick with oil change; however appointment options would be helpful. Waiting room was clean and accommodating. Good experience overall

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.