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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,906 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,906 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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Came in for a recall

Kenny was great! I was scheduled promptly with a time that worked with my work hours. When I called to see if my car was finished, Kenny informed me I had a plate bulb out. The bulb was changed and my car was running like a dream.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very helpful

You guys always do a great job on my Jeep. And the stuff are helpful and have a positive attitude towards people no matter who you are

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Service done alot faster

I want to Thank Kenny Ellert for always being kind, helpful and informative when my Dodge needed the service. Is straightforward with any questions I may have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Happy

Ryan was great,He was patient he was honest he sat with us till after 10 o’clock after his time that he normally you can’t ask for more than that

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

excellent customer service and timeliness

I have been taken well care of over the past 11 years with more than one service advisor. I just took in both my Ram trucks to Jake Grenier for oil changes. He took the time to contact me with updates and set clear expectations. I am proud to take my business here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great experience!

People often think of car salesmen as pushy! Patrick was wonderful and very knowledgeable. He was able to teach us about all the wonderuful options on our new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent experience

I brought my 2006 Liberty to the dealership to have some repairs and maintenance done. I had been thinking of a new vehicle but not seriously looking. While I was waiting for a ride to work, I started talking to David Dowd and he answered all of my questions, gave really great recommendations, and ultimately found me the perfect vehicle. This was the easiest and most pleasant process I have ever had with purchasing a vehicle. I wish I could give David more stars but it only allows 5. If you are in the market for a new vehicle, definitely give David a call and he will get you in the right vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Best Ram service.department in AK

I never have to wait long.and the service department is alway polite and helpful. However, I believe the best quality the service department possesses is transparency. Always up front and honest. Sadly, this service department is one of the few.honest ones.out there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great Car at a Fair Price

The dealership was great to work with. We got the Truck we wanted at a fair price. They even gave us a good price on our trade. Overall it was a pleasant car buying experience. Would definitely do business with them again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Customer service

Best customer service ever. They treated me with respect and we worked together and found a vehicle that fit my needs as far as preference and payment. If I decide to buy another vehicle I will definitely come back to their business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.