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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,909 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,909 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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Easy to worth with

We worked with Michael Miskinis over a few months to locate the exact vehicle that met our needs. He was easy to work with and took care of us ... No pressure, just results!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great to Work With

Isaiah was very helpful in explaining the process and working hard to get me what I was wanting from my purchase of a new vehicle. Very professional and great to work with. Matt was also very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No hard sales pitch! I loved that!

Looking for a smart dealership? Then check out Lithia Dodge dealership in South Anchorage – their personnel are wonderful to work with - very efficient and effective! Jason Scott, the salesman, asked up front what my desires in a new vehicle were; he stayed right on track as this woman knows what she wants and won’t settle for anything less or more; and on that day, away we drove with a new Jeep Grand Cherokee – perfect for the kid and me! Thank you Jason Scott.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Exactly what we were looking for.....

Loved that I could walk onto the lot and not be hounded by salesman. When I was ready to look at the vehicle that I had in mind, I walked I to the dealership and was immediately greeted and assigned a salesman that could help me out. The financing process took far longer than it should have, even with my bank pre-approval; took approx 4 hours when it should have only taken 1 or 2 max. If that could have been sped up, my experience would have been perfect. Thomas Cook was great to work with and tried his best, while still being new, to make it a positive experience for us both!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amazing!!!!!

Out of the 5 cars I have had in my life. I must say this was the best customer service I have ever experienced. Isaiah was such a wonderful and patient person especially with my 75 million question. He listen and knew what I was exactly looking for and went above and beyond to make sure I got what I wanted and would be happy with. I am so HAPPY and in LOVE with my new 2015 Chrysler 200. Thanks so much Mr. Isaiah Miller. Also I can't forget about Mr. Alex Navarro. He was such a big help with sealing the deal and doing all the 50 million pages or paper work and also was understanding with all of my question. Hats off to you both for making sure everything was taken care of so that all I had to do was just drive off the lot with my brand new car. Xoxoxo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Service No Pressure

I had great service and did not feel pressured into anything they search for the vehicle with features I wanted. Test drives are very helpful you really don't know How you feel in a vehicle until you get into it and drive so thank you for finding me a vehicle I like thats safe and has all the features I want. Not only was the shopping for the vehicle easy but their financing department really goes above and beyond to get the deal you deserve no matter what your finances look like they will fight with the banks and make the prosses as simple and stresss free as possible and I couldn't be more grateful for mine - thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great saleman

I had been working with Walter Pride for several months trying to find the right car. During this period I never felt pressured to buy a car, and or felt like he would sell me the wrong car. Finally he told me they had just received a used Escalade that I should look it. It was exactly what I had been looking for. I drove it home the next day. Walt had done most of the preliminary paperwork and it didn't take any time for Alex to finish the finance /registration paperwork. Would definitely but another car from Walter Pride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Alex,Matt and Thomas are great when helping customers

Thank you Alex, Matt and Thomas , you make Lithia the company it is. What a great group of people went out of their way with helping me by my wife her new mlnvan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Went the extra mile

We have a primary family car, and my husband has a car that he drives exclusively for work. As our two kids were getting older and doing more activities it was becoming increasingly important to have a second vehicle that we could fit our family in and had sufficient leg room for our taller son. In contrast to our last few car-buying experiences we didn't quite know what we wanted. There was a quality vs value factor that we hadn't quite nailed down. We went to darn near every branded and independent dealership in Anchorage on our car search. We came in searching for used cars and Lithia CJD was very accommodating over the many (four or five) visits, and many test drives (with car seat installation) we did to find the right vehicle for our family. While we ultimately decided to buy a new Dodge Dart instead of a used car, we felt good about giving Lithia CJD our business. We were helped both by Eric and Colt. They never came on too strong and always made it about us and our families needs. They were helpful without being pushy, and we negotiated a price that felt fair for both parties. I really respect salesmen that understand bottom line matters with a young family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great truck buying experience

I dealt with Salesman Josh Taylor. He dealt honestly and fairly with me and was always available for questions, etc. I got a fair price on a new truck and did not have to suffer through endless haggling and silly games. Josh was up front about pricing and incentives and we were able to close the deal quickly. Alex in finance was also very helpful. Overall good experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.