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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,909 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,909 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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My experience at this dealership was great. Even through...

My experience at this dealership was great. Even through unexpected delays they were able accommodate me and get me into the perfect vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We thank you for choosing our store and for reviewing us with 5 stars!

Zack and Josh were very helpful. Provided good...

Zack and Josh were very helpful. Provided good information, kept in touch with us throughout the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Paul thank you for choosing our store and for the kind review!

I bought two vehicles through John Palmer and the Lithia...

I bought two vehicles through John Palmer and the Lithia of South Anchorage Team. Their level of professionalism and attention to detail is outstanding. As far as I am concerned, every new or used car I purchase will be through John and his team. Thanks, John.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We thank you for your continued business, for choosing us and for the 5 star review!

Working with Mike was effortless. There was no pressure...

Working with Mike was effortless. There was no pressure during the process. He was extremely knowledgeable and able to answer all of our questions without any hesitation. I would highly recommend Mike for an excellent car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the recommendation and for choosing to buy from our store!

Evan did a great job helping me with my “new to me” Ford...

Evan did a great job helping me with my “new to me” Ford Explorer. Answered my ?? Always polite and considerate and patient....this dealership is lucky to have this salesman .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We thank you for buying from us and for the 5 stars!

Daniel worked to get the vehicle that was right for me....

Daniel worked to get the vehicle that was right for me. Initially, I was informed the vehicle I inquired about was sold the night prior to my arrival; however, after listening to what I do in Alaska as far as leisure, he found a ride that I so satisfied with. I was not expecting the calls day later asking if was happy with the ride. I am so pleased that Lithia follows up with their customers in that manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

A big thank you for your 5 star review and for choosing to buy from us!

You can count on being taken care of & getting your goal...

You can count on being taken care of & getting your goal car with Franco !!!!x

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our store and for the 5 star review!

The overall experience was very long but overall,...

The overall experience was very long but overall, everyone I dealt with was friendly and knowledgeable. Dave Franco was great for a first time buyer like myself. Made the process easy to understand.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the feedback and kind review. Thank you for choosing to buy from us!

Smoothest car buying experience ever! Easy going and...

Smoothest car buying experience ever! Easy going and friendly employees I highly recommend Lithia of Anchorage

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words and for choosing to buy from us!

Dealer response

Thank you so much for the kind words and for choosing to buy from us!

John P was my salesman. He was very helpful, honest and...

John P was my salesman. He was very helpful, honest and gave me very good direction, I highly recommend him. He made conversation and I was happy with the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review and for choosing to buy from us!