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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,906 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,906 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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I walked into the dealership and told Zach what I wanted...

I walked into the dealership and told Zach what I wanted and he got it for me! Zach is a great salesman, down to earth and not pushy. The process went smoothly and we got a great deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars, the picture and thank you for choosing to buy from us!

Dave was very helpful and very knowledge about the truck...

Dave was very helpful and very knowledge about the truck I was in the process of purchasing. He made the transaction very simple and smooth.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and thank you for choosing to buy from our store!

Josh took the time to walk my son Joey thru the car...

Josh took the time to walk my son Joey thru the car purchase process. Josh pulled out several vehicles so my son could see the difference and offered for him to drive every one of them. Josh ensured we got the best deal that he could. Josh was very personable to my son as well as myself. Josh could see this was a learning experience for my son and I much appreciate that. We worked through the numbers together and my son got his first new vehicle purchase. I will definitely recommend anyone I know looking for a dodge product to get in touch with Josh exclusively. Thanks again. Eddie Z

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and for the business you have brought our way!

This was the first time I told a salesperson what I...

This was the first time I told a salesperson what I wanted and Joshua came through. Nice, smooth, and no hassle process. Looking forward to doing business with Lithia when I purchase any future vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We want to thank you for choosing to buy at our store and for the review!

We have been receiving service for over 2 years now with...

We have been receiving service for over 2 years now with this dealership, and it’s always been amazing. We worked with Dave Franco today and I just can’t say thank you enough. He went above and beyond to help me with this process, I was treated like family from the beginning and loved working with this amazing dealership once again. I can’t imagine going anywhere else for our vehicle needs, and we really are very thankful for your team of professionals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback and for choosing to buy from our store!

Great team, great service. Work hard to get what you...

Great team, great service. Work hard to get what you need. Made my car buying experience that much easier, no hassle, no stress. The friendly environment is awesome. Might stop by just to have lunch there, plenty of water! Definitely recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We thank you for your business and for your feedback.

We researched 2 dealerships before arriving to this one....

We researched 2 dealerships before arriving to this one. We have had terrible luck w/a previous loan & ended up paying over 8k for a lawn ornament. At this point our vehicle is paid off and we had no idea what we were going to do w/it. We visited David Dowd and right away I gave him a list of strict guidelines that I had no flexibility with. I did not make it easy for him. My husband and I were so afraid we would end up in the same situation as the last loan. Long story short David Dowd took his time, was very genuine, honest, and was very personable making our experience fun! We will definitely be back and it will be because of him! He is a great asset to the dealership! Thank you David for all you did!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We thank you for your business and for your 5 star review!

David did a great job, with his great smile...Very happy...

David did a great job, with his great smile...Very happy with my car thanks to DAVID he made it happen for me. Thanks again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and thank you for choosing to buy from our store!

Take their time to listen & find exactly what you’re...

Take their time to listen & find exactly what you’re looking for instead of forcing you into a random car way out of your expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our store and for letting users know about your experience!

First off I live in Fairbanks and called Patrick Osbon on...

First off I live in Fairbanks and called Patrick Osbon on a used Dodge Ram they had listed on the website. He explained the condition of the vehicle and ensured me the vehicle was in great shape and worth the 6 hour drive down to see. I met Dave Franco the next morning and he showed me the vehicle. Patrick did not overexaggerate and the vehicle was in great condition especially for the age. Working with Dave Franco was very easy and pleasant. He went out of his way to make the buying experience fun and easy and was very professional and fun to work with. After Dave set up the whole deal I then worked with Jared Holbrook in finance. Jared is a fun guy with tons of energy and made the loan/paperwork process a joy. Overall the best vehicle buying experience I have ever had and I highly recommend the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars and thank you for choosing to buy from us!