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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,906 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,906 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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Mr. Palmer is very helpful and very patient. He takes...

Mr. Palmer is very helpful and very patient. He takes he’s time with us, and he takes action quickly. Fastest record we’ve ever been in a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback and for choosing to buy from our store!

Great service, super friendly staff, a great experience....

Great service, super friendly staff, a great experience. Evan was very professional and polite. Thank you for a great vehicle shopping experience and my wife is very happy with her new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We thank you for your business and for your review!

"Wild Bill" Cody Coker took all the time I needed to...

"Wild Bill" Cody Coker took all the time I needed to understand the transaction(s). I appreciate his courtesy and thoroughness A pleasant experience for a busy customer Robert Johnson - Last time met such a helpful and devoted salesman in this field was at a dealer in Sugarland, Texas, eight years ago. First we visited again and again, and I test drove used Rams. Then I ended up with the new Ram I am extremely happy with - by MY choice, not RJ;s steering me there. He explained all details of this complex vehicle's systems. A wonderful person, of impeccable rectitude, to work with. Bill Cook

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We thank you for your business and for your feedback.

Consumer response

/SERVICE ADVISOR TONY ALLEN IS WORKING AS FAST AS HE CAN TO FIND THE CAUSE OF THE "5 MILE PER HOUR DEF SHUT DOWN" ON MY 2020 RAM 3500 6.7 AND GET IT BACK ON THE ROAD AGAIN --- AND HOPEFULLY AVOID A HORRIBLE HAPPENSTANCE IN THE MIDDLE OF YUKON-BC CANADIAN WINTER, DRIVING TO THE UNITED STATES FROM ALASKA, AFTER FIXED. I APPRECIATE HIS ATTENTION. BILL COOK

Very professional people. I've ordered RAM 2500 Diesel...

Very professional people. I've ordered RAM 2500 Diesel and was very happy with delivery updates and pick up process. Chuck explained me a lot about the truck and features. Very happy about my purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our store and for letting users know about your experience!

Great help and very informative! A pleasure to do...

Great help and very informative! A pleasure to do business with! No pressure sales approach. Listened to what i wanted and and only showed the products in that range.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We thank you for your business and for your 5 star review!

John Palmer was very easy to work with and answered all...

John Palmer was very easy to work with and answered all our initial questions and follow up questions after the purchase of our car. He went the extra mile and stayed after closing to help out where needed.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and for the business you have brought our way!

I came in and in the same day I came out with my truck....

I came in and in the same day I came out with my truck. Staff was very helpful and took care of every question I had for them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars and thank you for choosing to buy from us!

David Franco was extremely helpful in finding my car. He...

David Franco was extremely helpful in finding my car. He even brought it over to my side of town. Once the deal was done he drove it through the car wash and even topped off the gas tank. Talk about above and beyond. If you ever need a new or used vehicle, David is your man.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback and for choosing to buy from our store!

Mr Franco went out of his way to ensure that we had the...

Mr Franco went out of his way to ensure that we had the perfect vehicle for our needs and wants. He was knowledgeable, kind, took his time, was patient, and we never felt pressured like we have at other dealerships. Great at filling the gaps between paperwork and processes with the small talk. Overall we felt very comfortable from start to finish! Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and thank you for choosing to buy from our store!

Michael Hiett was very professional, courteous, and...

Michael Hiett was very professional, courteous, and helpful with assisting us to buy our new Dodge Durango. He is the most knowledgable and competent car salesman we have ever dealt with, and we will definately be recommending him and Lithia Dodge to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We thank you for your business and for your 5 star review!