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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,906 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,906 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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This is the place to go if you want fair treatment and...

This is the place to go if you want fair treatment and good prices. My salesman David Dowd is my go to guy when I'm looking for a new vehicle. David always makes you feel like family and puts you at ease. I highly recommend Lithia Jeep Ram of South Anchorage. When you get there, ask for David Dowd. You'll be happy you did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Jared Holbrook is not pushy, he is professional, and he...

Jared Holbrook is not pushy, he is professional, and he knows the product. I very much enjoyed the experience and would recommend him to my friends and family. Jared made the process painless. Rose S.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent dealership, but cars for viewing and sales are...

Excellent dealership, but cars for viewing and sales are crowded to make for easy getting around. Building interior is great. I plan to use them again. Sales personnel were very knowledgeable about the various types of cars for sale, pleasant to work with, and demonstrated real concern for the purchaser. Mr. David Dowd has proven to be an outstanding Jeep salesman. No pressure to make a sale, just allowed my wife and I to do all of the decision-making. All during the process, which took several days to go from concept, to setting up the purchase, and acceptance of our new Jeep, he was extremely helpful in explaining the various differences in the models, describing what was available, and allowing my wife and I to test drive / ride in the various types of Jeeps so that we could determine which model of Jeep we were planning to purchase. He then assisted us in obtaining a loan for the vehicle which we wanted. When the vehicle arrived the next day, he kept us informed as the dealership assembled the final work on the vehicle, which delayed the acceptance another two days (we had lots of work to be done to the vehicle), and then arranged for us to quickly pick up the vehicle. Once we arrived, he then spent close to four hours explaining most of the functions of the various parts of the vehicle systems, and each system’s (apt) capability and joined me as I drove the vehicle around to practice driving and testing out the operation. In all cases he was always polite, tactful, and provided detailed information about the cars we considered. He was very patient with our often repeated questions about each model of car that we were interested in. All totaled, he has spent ten hours directly with us (determining which model to buy, testing each model, discussing the various points of each type of model, and then through the contract process and acceptance of the vehicle), and daily telephone calls when we were waiting for our car to be processed through the service department. At all times, he was polite, knowledgeable about the various types of vehicles, and knew which options were available. In the future, I plan to purchase my next automobile from Lithia CDJ, and I hope that David will be still there so that I may call on him again about my next purchase. I was very impressed with his follow-up after the sales contract was signed, as he always returned my calls that same day, and kept me informed as any delays or problems with any part of the purchase process. He expedited our purchase so that our new car was received the day following our sales contract, and moved our new car through the service department, keeping us informed every step of the way. Ansel Sandone was another outstanding star (in the Finance Department), who certainly took the best care in getting the contract made quickly and in explaining everything in detail. This is very important when purchasing a new car. RJ Jordan was another outstanding salesman who got us started initially on making the decision on which vehicle to purchase via the telephone; unfortunately when we finally travelled to the dealership, he was off that day, so we moved on to another salesman. But he was friendly, polite, and thoroughly knowledgeable about the various vehicles. If he was not immediately available when I called, he returned my call before the end of the day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bob Fudge was excellent. With 24 hour I had my new jeep...

Bob Fudge was excellent. With 24 hour I had my new jeep in my yard in nikiski ak. Best move I ever made was work with Bob, call him to get your next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

If you need a vehicle I highly recommend this dealership,...

If you need a vehicle I highly recommend this dealership, Robert Jordan helped us throughout the custom ordering process of our truck and when it arrived he had us in and out in just an hour that's including getting approved for finance and dealing with the trade in, Robert Jordan is one of the best salesman we ever worked with we highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I was very surprised with the immediate attention I...

I was very surprised with the immediate attention I received when I visited the dealership. John Palmer was the person that I spent the time with and he was exceptional in the attention he gave me and the patience and knowledge he displayed while answering my questions. The process of buying the car went very smoothly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great person need to be at the top he made sure I was...

Great person need to be at the top he made sure I was getting the deal I want and able to leave with the vehicle I wanted this man is awesome promote now

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Kind and friendly customer service. Helpful information...

Kind and friendly customer service. Helpful information in a timely manner and made sure I was happy with my choice. Jared was great to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Evan was great to work with and very hard working! I...

Evan was great to work with and very hard working! I called late on Friday and he still tried to get me scheduled for Sunday pick up. He came in a little earlier to show me the truck, take it on a test drive, and get everything settled. He was loads of fun to talk to and very cool guy. Definitely recommend him if you're at this dealership. He even got me an extra discount that I didn't think to ask. I think he was more excited about my truck than I was, which was pretty cool.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service! Very knowledgeable about the...

Great customer service! Very knowledgeable about the Vehicle and options. Great job of listening to what I wanted and did not want. Got what I wanted at a fair pricing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.