Reviews
Excellent service! Thank you so much! We especially...
Excellent service! Thank you so much! We especially appreciate David because of his knowledge and helpfulness. The whole process of the sale was easy and precise.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We worked with Mason Felli from the very beginning. He...
We worked with Mason Felli from the very beginning. He was wonderful! He did everything possible to accommodate us, as we are not in Anchorage. He sent us as much information as we asked. He went above and beyond. It is a hard thing shopping for a vehicle from a different city, but he was courteous and professional. We then dealt with Cody Coker when handling finance. He was able to work with us and get a better deal than expected when we ran into issues with our bank. We appreciated all his help, he was professional and knowledgeable. Lithia was a great company to work with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Best car sales man I have ever shopped with. He is a...
Best car sales man I have ever shopped with. He is a great sales man goes above and beyond. I will Definetly be going back to see him again in the near future
- Customer service 5.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Had a fantastic experience buying my new Dodge Ram 1500....
Had a fantastic experience buying my new Dodge Ram 1500. Mike Hiett is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. He made everything I wanted easy to find, he is easy to talk to listened to every detail I had. This is my 4th vehicle purchased from Lithia. Highly recommend going to Mike at anchorage Lithia Dodge if you're in the market for a new or slightly used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Never Never Again
Lithia chrysler dodge jeep is by far the worst. I was denied even with a cosigner. I was waiting in the truck for there decision and never got it. They talked to my co signer and never said a word to me. The cosigner told me they would approve him alone for a new vehicle or one that was a 2013 with 85,000 miles or less. But not with me on it. This was all discrimination on me for being disabled and only recieving disability. The only reason he was a co signer was for the income. So why would they approve him without me? With a bankruptcy on his credit within last 4 years? I have no bankruptcy no repossession and a car loan that was in good standing, paid in full, and closed last year (all from another lithia dealer and my credit was worse then when i purchased that vehicle)? The sales person mike never once saud a word to me once he took the paperwork to the finance person nothing about the denial or anything. This is discrimination against a disabled person and it is so uncalled for. I will be reporting them.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
David was awesome at finding me my dream truck and made...
David was awesome at finding me my dream truck and made things incredibly easy paperwork wise. If you are unsure of exactly what you want just ask for David. He will line you out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dave is the Man. This was my second time working with...
Dave is the Man. This was my second time working with Dave and he has come through. Highly recommend his services to those in Anchorage.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing service. Dave got me into a vehicle that I love...
Amazing service. Dave got me into a vehicle that I love and worked diligently to make sure I was all set. Definitely go see him!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional!! He’s the man !! He really took care...
Very professional!! He’s the man !! He really took care of the whole process, everything clear and super cool person !! 🙌💪 for future business !! He’s the man !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I got the 2020 Jeep Grand Cherokee I came to buy and I...
I got the 2020 Jeep Grand Cherokee I came to buy and I appreciated their willingness to negotiate. It was a pleasure working with John Palmer, Cody for finance, and Kevin.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car