Skip to main content

Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,907 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,907 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent service! Thank you so much! We especially...

Excellent service! Thank you so much! We especially appreciate David because of his knowledge and helpfulness. The whole process of the sale was easy and precise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We worked with Mason Felli from the very beginning. He...

We worked with Mason Felli from the very beginning. He was wonderful! He did everything possible to accommodate us, as we are not in Anchorage. He sent us as much information as we asked. He went above and beyond. It is a hard thing shopping for a vehicle from a different city, but he was courteous and professional. We then dealt with Cody Coker when handling finance. He was able to work with us and get a better deal than expected when we ran into issues with our bank. We appreciated all his help, he was professional and knowledgeable. Lithia was a great company to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best car sales man I have ever shopped with. He is a...

Best car sales man I have ever shopped with. He is a great sales man goes above and beyond. I will Definetly be going back to see him again in the near future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had a fantastic experience buying my new Dodge Ram 1500....

Had a fantastic experience buying my new Dodge Ram 1500. Mike Hiett is great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. He made everything I wanted easy to find, he is easy to talk to listened to every detail I had. This is my 4th vehicle purchased from Lithia. Highly recommend going to Mike at anchorage Lithia Dodge if you're in the market for a new or slightly used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Never Never Again

Lithia chrysler dodge jeep is by far the worst. I was denied even with a cosigner. I was waiting in the truck for there decision and never got it. They talked to my co signer and never said a word to me. The cosigner told me they would approve him alone for a new vehicle or one that was a 2013 with 85,000 miles or less. But not with me on it. This was all discrimination on me for being disabled and only recieving disability. The only reason he was a co signer was for the income. So why would they approve him without me? With a bankruptcy on his credit within last 4 years? I have no bankruptcy no repossession and a car loan that was in good standing, paid in full, and closed last year (all from another lithia dealer and my credit was worse then when i purchased that vehicle)? The sales person mike never once saud a word to me once he took the paperwork to the finance person nothing about the denial or anything. This is discrimination against a disabled person and it is so uncalled for. I will be reporting them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

David was awesome at finding me my dream truck and made...

David was awesome at finding me my dream truck and made things incredibly easy paperwork wise. If you are unsure of exactly what you want just ask for David. He will line you out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dave is the Man. This was my second time working with...

Dave is the Man. This was my second time working with Dave and he has come through. Highly recommend his services to those in Anchorage.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing service. Dave got me into a vehicle that I love...

Amazing service. Dave got me into a vehicle that I love and worked diligently to make sure I was all set. Definitely go see him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very professional!! He’s the man !! He really took care...

Very professional!! He’s the man !! He really took care of the whole process, everything clear and super cool person !! 🙌💪 for future business !! He’s the man !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I got the 2020 Jeep Grand Cherokee I came to buy and I...

I got the 2020 Jeep Grand Cherokee I came to buy and I appreciated their willingness to negotiate. It was a pleasure working with John Palmer, Cody for finance, and Kevin.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.