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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,906 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,906 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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Sale price didn’t match internet price initially. Had to...

Sale price didn’t match internet price initially. Had to point that, but they were quick to fix it. Worked well given the current circumstances.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Wes worked super hard to find me my dream Jeep....

Wes worked super hard to find me my dream Jeep. Everything was done over the phone with no hassle and out of the comfort of my own home. He brought me the vehicle to test drive and even my paperwork! He was patient, honest, and most of all met all my needs. Go see Wes at Lithia, I am sure he will take great care of you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

One of the BEST dealers we’ve met especially since our...

One of the BEST dealers we’ve met especially since our move here from Hawaii. Mr. David Franco was very patient even when I kept wanting to look at other trucks. Wasn’t pushy at all like most dealers are. Glad we got to do business with this guy, be back again when it’s time for an upgrade!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

They make you pay for their mistakes

I brought my truck to them for a repair, that was not done correctly. They said that my leaking rear differential was not that bad. This was a warranty repair. Only to bring it back to them a second time. Only this time it was only a 1000 miles later and my axel broke because of their bad call. Now let me remind you I paid them my deductible once. Now this time they kept my truck from 1/27 to 4/13 of this year, and they still had the nerve to charge me again for the same job. I wanted my truck back and my wife was there to keep me cool. So she said to pay them and we would deal with it later. They wouldn’t even apologize for their bad call . I will be in touch with the local news media about this. Maybe even some advertising about their lack of professionalism. I will not ever go back to them for anything. They haven’t heard the last of me. This site wants me to rate them but they don’t have anything lower than one star.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Easy Going Purchase Experience

Thank you everyone at Lithia Superstore of South Anchorage! I appreciate my sales advisor Chuck Coleman. He is always very helpful, kind, and most of all extremely patient! This is my second purchase with the store and Chuck in just under two years and I couldn’t be happier. Cody Coker was my finance manager. He was great, answered all my questions, and explained everything very well! Last, but never the least I want to thank the sales manager Kevin Lewis! He is always so delightful, sincere, and so appreciative! I absolutely adore all the wonderful customer service, the clean dealership, and the great atmosphere! Thank you to all who made this deal happen and I am definitely in LOVE with my new 2020 Jeep Grand Cherokee!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Chuck was great to work with, he made me feel right at...

Chuck was great to work with, he made me feel right at home and got me into a new vehicle in no time. Awesome service and clean dealership, what more could I ask for! I have found my place! Thanks Chuck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

new truck

No issues with pressure No hassles with my salesmen Chuck. I would be back to purchase another truck or car and company van..thank you very much!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Service

Evan is a great salesman and would recommend him to anyone looking to purchase a vehicle. He even drove my new vehicle all the way to Soldotna and took my trade in back with him which was super awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

TONY ALLEN GOES ABOVE & BEYOND TO PROVIDE GREAT SERVICE!

I bought my 2004 Dodge Ram 2500 from Litha Dodge, Anchorage, AK and Tony Allen has been taking care of my service for years. A couple years ago I moved to Boise, ID and Tony told me if I had questions about my truck to call him. I received a quote from a dealer in Boise, ID and Tony was more than happy to discuss the quote with me. I without hesitation strongly recommend Tony. He goes out of his way to provide great customer service and cares about his customers! If I move back to Alaska, I would strongly consider buying another truck from Litha Dodge, because of the outstanding service I have received over the years from Tony!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Evan has been an absolute pleasure to work with....

Evan has been an absolute pleasure to work with. Respectful and very responsive. Will ask for him by name from now on if I need anything from the Lithia team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.