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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,906 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,906 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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I’ve bought xxxxloads of vehicles and this place is by

I’ve bought xxxxloads of vehicles and this place is by Far the best place that I have dealt with in anchorage!!! From the salesman to the manager !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are super glad that we exceeded your expectations thank you for choosing to buy from us!

The ordering process was easy and they had great

The ordering process was easy and they had great communication all the way through. My new Jeep showed up early and they went through extra lengths to get it to me as soon as it came in! Everyone I worked with was professional and friendly. They have earned my future business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you much for choosing to order your new Jeep from our store!

Such a very nice guy !

Such a very nice guy ! Customer service was absolutely fantastic. Franco is the guy to go to. So professional and he made the process easy and always know what to say wen I ask questions. Deserves more than 5 stars ! Great job and thank you for helping me get my luxury.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tuga thank you for the recognition and for choosing our store we appreciate your business!

I had a very good experience at Lithia.

I had a very good experience at Lithia. I have bought quite a few vehicles from this dealership and they always go above and beyond to make sure you’re happy with your purchase. The next vehicle I purchase will be from Lithia as well thank you guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing us and for the review we are super glad you are happy!

This has been my most pleasant dealership experience I

This has been my most pleasant dealership experience I have had since moving to the state. Zach was extremely helpful in the selection of my truck despite me bouncing back and forth between vehicles. Follow up after the purchase has been great as well. Highly recommend this dealership and their staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing to buy from us and for the kind review!

From walk in to finalizing, it was a stress free

From walk in to finalizing, it was a stress free experience. Daniel Duke was easy to work with. His communication and experience helped make my car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are proud of making the experience "stress free" that is the way we want car buying to be! Thank you for your business and review!

Friendly service, helpful and gave me honest

Friendly service, helpful and gave me honest assessments. Zach listened to what I wanted and followed through. I had a very enjoyable experience and highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Consumer response

Thank you!!

As this is my second time purchasing from this dealership

As this is my second time purchasing from this dealership I have come to expect a high level of professionalism and customer service. The staff and more specially sales advisor (Marcos De La Rosa) was easy and accommodating to my request and needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing to do business with us again! We thank you for that and for the review !

The best experience ever!

The best experience ever! Dealership was great, Evan was fantastic. He educated me on the car, helped me get what I wanted and needed and made the whole process smooth. Thanks again Evan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our store we appreciate you!

This is the second time iv gone through this dealership

This is the second time iv gone through this dealership and the same salesman it's been the best experience car shopping and Franco is always making things work put for the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your repeat business and thank you for the review!