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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,906 reviews)
Sales hours: 11:00am to 7:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,906 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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My wife and I went in to lithia south anchorage and by

My wife and I went in to lithia south anchorage and by luck of the draw got in contact with Evan. Right off the get he was welcoming to us and very willing to help. He found the exact car that we were looking for and worked with us to get the best deal we could get. I would definitely work with him again and buy another vehicle from him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We thank you for the great review and thank you for choosing our store we appreciate your business!

Daniel was a pleasure to work with, no pressure, calm,

Daniel was a pleasure to work with, no pressure, calm, and honest. Everything we could ask for.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our store and for the review!

I couldn’t of had a better experience buying a Grand

I couldn’t of had a better experience buying a Grand Wagoneer, thanks to Santiago and the team over at Lithia Chrysler Dodge Jeep Ram of South Anchorage

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Brad, thank you for being a Wagoneer Customer and for your 5 start review. We appreciate your business!

Chuck Coleman single-handedly made this sale a good one!

Chuck Coleman single-handedly made this sale a good one! Good service without too much pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We thank you for choosing to buy from us and for your review here on Dealer Rater!

Good customer service.

Good customer service. Kept me in the loop as to the purchase. One of the only salespeople that seemed to want my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing our store we appreciate your business and feedback.

Consumer response

Enjoyed Jonathan, our salesperson, who kept us informed as to the buying process.

Consumer response

Good experience.

Evan went above and beyond making sure my ordered vehicle

Evan went above and beyond making sure my ordered vehicle came in on time & delivered it same day! He knows the product well and walked me through the changes on the new 2022 UConnect System and helped me set up the app! He didn't rush me at all when making the final decision about the car i wanted, as well as walked me though all of the financing paperwork and answered all of my questions with out hesitation. Evan is a kind, and really cares about his customers! He's rather charming :) Would recommend to anyone wanting to purchase a new or used car at Lithia Superstore!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking notice of our effort to make it a better buying experience at our store! Thank you for the review and for your business!

Car had mechanical issues when purchased that appeared

Car had mechanical issues when purchased that appeared within the first drive. The dealership management spoke to us and has agreed to make it right by repairing it.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Flameblade-Please reach out to Management immediately. we'd like to verify your claims and make this right. We're unable to identify you. Your feedback is appreciated and taken seriously. Thank you. JOHNO@LITHIA.COM 907-868-9330

John & Kevin were so great to work with!

John & Kevin were so great to work with! They had everything ready for me before I got there, and felt that they truly had my best interest in mind. Thanks guys! I will be recommending you to all :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are proud to be customer first (the only one in Alaska) and we thank you for choosing our store!

Very informative and helpful.

Very informative and helpful. John Palmer at lithia jeep helped me with finding my Chevy Malibu. Awesome gentleman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for buying your vehicle from our store John! WE thank you for the recommendation and 5 stars!

I have never been more pleased to work with an auto

I have never been more pleased to work with an auto dealership than with Lithia dodge, the best customer service ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

What a kind review thank you!!!

Consumer response

Your team works well together, the whole team deserve a great big round of thanks