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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,907 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,907 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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Great service, salesman very helpful and friendly!

I would highly recommend Lithia CJD of Anchorage to anyone looking for a new or used car. I purchased a used Ford Edge with a 24 hour return option just because I was really unsure. Zachary Hickels was my salesman and he was fantastic! We were there til 9 pm and he did everything to make the transaction as smooth and enjoyable as possible! Unfortunately this was not the car for us and we brought it back the next day. Zachary unfortunately wasn’t available at this time so Jose Alfaro became our new salesman. Round 2! We then started looking at a certified used Jeep Grand Cherokee. Jose was also fantastic to work with. He was very attentive to what we said and didn’t pressure us to make any decisions. We definetely felt like he was there for us and wanted to make sure we got what we wanted. We ended up getting the Jeep and we are so glad we did! Thank you Lithia CJD for making a stressful decision as stress free as possible!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I LOVE my new Jeep!

Jose Alfaro is the man! Purchasing a new vehicle is a huge investment these days. Jose Alfaro made the process painless. He was absolutely great and I highly recommend him. Then working with Patrick Osborn in finance was just a pleasure. Professional, funny and set my mind at ease. I just want to thank both of them for making the entire experience great. Thanks again for the awesome Jeep. Now I'm gonna go drive it again.... Brian

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent Serivce

Walter was an incredibly helpful when purchasing my truck this month. He understood that I knew what I wanted and that my time was short. I would recommend anyone looking to buy a vehicle from Lithia to talk with Walter.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great service

After a failed attempt to service my truck because of a natural disaster Tony was quick to get me back in and complete my service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Sales Rep

It was great working with Zack. He helped out and answered all our questions. I would recommend anybody to Zack he made our car buying experience one of a kind. I appreciate the work he did for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Amazing

Kenny was an incredible help. Very kind. Knew what he was talking about at all times. Helped set up my phone and got me going with a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy going

He answered all of my question, very was knowledgeable about my questions, was professional and kind. I would recommend him and Bob Fudge as the go too guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Battery replacement

Lithia provided excellent customer service during my visit. My sales representative Bob Fudge walked me through the process and assisted with coordinating my service. Highly recommend Bob as a sales representative and Lithia for their service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great transaction!

I drove up from Kenai and informed Kenny Pop when I planned on being there and what I was interested in. When I got there he had the car pulled inside and ready to show with the snow off of it. He did a great job answering my questions, processing my transaction and getting me connected with Patrick for financing. He even went and helped them detail it so it would be done quicker! Nice guy, easy process and great overall experience at Lithia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Extremely professional and courteous service

Stopped by for oil service on the last weekday prior to Christmas. I think everyone was, like me, wanting to get their cars looked over prior to hitting the road. They were very busy, and I initially wondered if I’d made a mistake. The wait ended up being half their initial estimate, the waiting area was pleasant, and the employees were all smiles. It was a pleasant experience all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.