Reviews
Great experience
Patrick made the experience so easy. He's super friendly, professional, and courteous. It was by far the best car buying experience I've had. It was obvious he he knew his stuff when telling me about vehicles. He was upfront and clear about everything. The entire process was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome!!
Joe at this dealership was extremely helpful in finding me a car that worked for me and matched what I wanted. He knew the inventory very well and was able to set me up with a car that met my needs. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service
I really appreciated the way Patrick went out of his way to make sure I had everything I needed while I wanted on the approval and that I was fully aware of my new vehicles features. He went above and beyond in explaining any questions I had while giving me some knowledge on other services that I was not aware of. I would highly recommend him and will definitely be coming back for future service and vehicle needs!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional and kind
Working with Patrick Osbon,Matt Ragle and Troy Jarvis was great they went out of there way to get us the vehicle We really wanted and saved me the most money possible and was very professional and really nice to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Used car needing service
I recently purchased a 2014 Jeep Cherokee and the service engine light was going off. I scheduled an appointment online which was very easy and I was able to speak with the service representative before my appointment to go over my concerns. He was very responsible and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Help full staff. And good invintory
I had a very good experience. The staff and help where fast and helpful. They have me a very fair price for my old truck and a really good price on my new truck. Thanks guys.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tony is outstanding!!!
Tony is always on time, you will defiantly get your auto back when Tony says it will be done. Thanks Tony I will always use you for my service adviser. .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great Experience
So originally I went I to get an oil for my car and fix any minor problems so that I could trade it in. I had taken my car to other dealerships and had no luck getting approved for anything in the price range of the type of car that I wanted. But to my surprise I ended up leaving with a brand new 2018 Jeep . David Dowd did a GREAT job just being patient with me and powering through all the little things that just kept popping up. If you need a car or want to trade up go see David Dowd and Matt in Finance at Lithia Jeep Dodge of Anchorage! They will get you where you want to be 👍🏾
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Customer Service was Refreshing!!
Patrick was very helpful and friendly! He made the entire experience feel seamless and easy. He is all about helping the customer get the deal! He worked hard for us. We walked in an hour before closing and he didn't get to leave until eleven that evening. He did it all with a smile and his customer service never waned. I would recommend him to anyone. When we arrived at Lithia and Patrick approached us, he was nothing but helpful from the word go! He is very friendly and he does a great job! He is professional and he knows his craft!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very freindly, helpful and family orientated!
Jose made my family and my experience very pleasant. Jose was not just concern with getting the sale complete, but was also making sure that my family didn't need anything. I was very happy with my experience and would recommend you talk to Jose if you are looking for a new vehicle as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car