Reviews
Oil change
The team at Lithia was professional and courteous. The quickly saw me and were able to swiftly take care of my truck. I would recommend them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sarah
David was a great cars salesman for us. Never felt pressured, was very polite and accommodating. He knew his inventory, and played the, “song and dance” of purchasing a new car pretty painless!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
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Had a great experience purchasing my jeep from Lithia. The process was relatively quick and the sales representative was honest and extremely helpful through the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pre-trip checkup
Reallly impressed with Keoni...very friendly and helpful, didn't pressure me into anything I didn't need, I am very happy the service department is open on Saturday....would rather bring my truck there than anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brake Job
Vehicle would vibrate when braking, took in for service . Jake confirmed the brake pads were very thin and had them replaced. Now have a much smoother ride.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brakes oil changed
Got new brakes and oil changed. Troy let me test drive amazing new truck. I was blown away by how nice the 2019 Ram was. I have recommended it to everyone I know
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best service department
I've used the service department only 3 times, but am very impressed with the thoroughness of the maintenance and ease of booking an appointment that works with my schedule.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Diligently Accommodating, positive experience.
Overall a very good experience with Lithia. We had great customer service from David Dowd. David is a consummate sales professional who listens to the client and delivers the products that you want. Matt in finance, made it happen. Thank you all for putting me in the truck that I will be enjoying for a long time to come.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Always friendly! Keep it up! Thorough and fast! These guys never disappoint- I trust them with my truck everytime I go, before I get there I already know it’s going to be good to go.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service
Staff is Pleasant, courteous, and a pleasure to be with. Great job guys. I will always be at ease when I bring my truck in for service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair