Reviews
Great Experience
Mike Little was amazing. No pressure and very helpful. Made the car buying experience very easy. THank you all for staying late to help me. Love my new Durango!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Car for the kid
I am so happy that I can feel totaly confident in my purchase. This thanks to John and Lithia, a company I have grown to trust over the years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Oil Change
I came as a walk in for an oil change and Keoni Heller got me right in and was very helpful through the whole process. Great proffesional service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very kind and polite service staff.
The customer service and professionalism of the service staff was excellent. I took my truck in for service and they took care of what I needed recommended some needed services and didn’t trying to push me into repairs or parts that I didn’t really eat at that time. I will be returning more often.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A purchase experience with a high chill-factor
My experience with Lithia Chrysler Jeep Dodge of South Anchorage, more specifically, Troy Murdough, was extremely pleasant without any pressure at all. Troy was very patient with me, and helped me narrow down exactly what I was looking for in a vehicle. He asked pointed questions to narrow down my search. He offered vehicle comparisons, price comparisons, model year comparisons, etc. Troy was very knowledgeable about the pros and cons of buying new vs used, and stuck with me as I changed my mind several times. My daughter and I test drove two vehicles, and both of us agreed that being in the car with Troy was not uncomfortable as it can be with some salesmen. Troy didn't push me to hurry, to make up my mind, nor did he try to convince me to spend more than I had budgeted. In fact, Troy and the Financial person Matt, were both able to get me into a new vehicle for under my projected monthly payment! Thanks, Guys! I highly recommend this team! - my 10 year old daughter thought that Troy was "really nice". She told me that she was glad that we were given him as our sales person! :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Working with Keith was great!
It's refreshing to feel helped out and cared for at a car dealership, most times I feel like a pawn that's about to be taken advantage of. Keith was not only knowledgeable but friendly as well, incredible customer service. He, along with Kevin Lewis, helped my wife and I get the deal we wanted with a car that was more of an upgrade than what we originally came into Lithia for. My wife is very happy for not settling on the first vehicle and we are thankful to get a good deal with a great salesman.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great day! Great Experience!
I had a wonderful experienced in this Dealership specially with David Dowd he’s such a brilliant and very good Sales Consultant. And i will recommend him to all of my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great
Came here to buy my first car, some things didn’t go my way but Patrick Osbon really worked with me and pulled strings to get me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Caring top fate service great salesman.
No pressure knowledge of the product by staff, Truthful practices,no hidden agenda, Found the vehicle that I had 'in mind, perfect match. Employees very helpful they were interested in what I was asking for Matched perfectly to what iwas thinking about. polit
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchase of 2017 2500
Covered several options and arrived at a new 2500 on the lot. Worked the numbers on that pickup with our tradein and arrived at a fair price. Finalized the price with a review of the options available and the paperwork was completed efficiently. The whole process was well organized, my understanding was important to the dealer, and we comfortably arrived at the deal with both parties pleased with the result. I would recommend this dealership and the dealer I worked with, with confidence they would be well taken care of satisfied they were treated fairly.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair