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Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage

(1,906 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 11:00am–7:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 243-8009 (877) 243-8009
Used (866) 586-1524 (866) 586-1524
Service (855) 348-3579 (855) 348-3579

Reviews

(1,906 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Dodge Jeep Ram Fiat of Anchorage from DealerRater.

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Great Experience

Mike Little was amazing. No pressure and very helpful. Made the car buying experience very easy. THank you all for staying late to help me. Love my new Durango!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car for the kid

I am so happy that I can feel totaly confident in my purchase. This thanks to John and Lithia, a company I have grown to trust over the years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Oil Change

I came as a walk in for an oil change and Keoni Heller got me right in and was very helpful through the whole process. Great proffesional service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very kind and polite service staff.

The customer service and professionalism of the service staff was excellent. I took my truck in for service and they took care of what I needed recommended some needed services and didn’t trying to push me into repairs or parts that I didn’t really eat at that time. I will be returning more often.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A purchase experience with a high chill-factor

My experience with Lithia Chrysler Jeep Dodge of South Anchorage, more specifically, Troy Murdough, was extremely pleasant without any pressure at all. Troy was very patient with me, and helped me narrow down exactly what I was looking for in a vehicle. He asked pointed questions to narrow down my search. He offered vehicle comparisons, price comparisons, model year comparisons, etc. Troy was very knowledgeable about the pros and cons of buying new vs used, and stuck with me as I changed my mind several times. My daughter and I test drove two vehicles, and both of us agreed that being in the car with Troy was not uncomfortable as it can be with some salesmen. Troy didn't push me to hurry, to make up my mind, nor did he try to convince me to spend more than I had budgeted. In fact, Troy and the Financial person Matt, were both able to get me into a new vehicle for under my projected monthly payment! Thanks, Guys! I highly recommend this team! - my 10 year old daughter thought that Troy was "really nice". She told me that she was glad that we were given him as our sales person! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Working with Keith was great!

It's refreshing to feel helped out and cared for at a car dealership, most times I feel like a pawn that's about to be taken advantage of. Keith was not only knowledgeable but friendly as well, incredible customer service. He, along with Kevin Lewis, helped my wife and I get the deal we wanted with a car that was more of an upgrade than what we originally came into Lithia for. My wife is very happy for not settling on the first vehicle and we are thankful to get a good deal with a great salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great day! Great Experience!

I had a wonderful experienced in this Dealership specially with David Dowd he’s such a brilliant and very good Sales Consultant. And i will recommend him to all of my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great

Came here to buy my first car, some things didn’t go my way but Patrick Osbon really worked with me and pulled strings to get me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Caring top fate service great salesman.

No pressure knowledge of the product by staff, Truthful practices,no hidden agenda, Found the vehicle that I had 'in mind, perfect match. Employees very helpful they were interested in what I was asking for Matched perfectly to what iwas thinking about. polit

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchase of 2017 2500

Covered several options and arrived at a new 2500 on the lot. Worked the numbers on that pickup with our tradein and arrived at a fair price. Finalized the price with a review of the options available and the paperwork was completed efficiently. The whole process was well organized, my understanding was important to the dealer, and we comfortably arrived at the deal with both parties pleased with the result. I would recommend this dealership and the dealer I worked with, with confidence they would be well taken care of satisfied they were treated fairly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.