Reviews
It is always a pleasure doing business with them.
It is always a pleasure doing business with them. Everyone there was very professional and courteous.
It is always a pleasure doing business with them.
It is always a pleasure doing business with them. Everyone there was very professional and courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ang, it’s wonderful to hear that you consistently enjoy doing business with Lithia Hyundai of Anchorage. Professionalism and courtesy are core to what we strive for, and your kind words truly mean a lot. We look forward to continuing to serve you!
Fast, friendly, professional.
Fast, friendly, professional. The dealership is always nice and clean. I love the 'shuttle' service they offer.
Fast, friendly, professional.
Fast, friendly, professional. The dealership is always nice and clean. I love the 'shuttle' service they offer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive feedback! We appreciate your business and we hope to welcome you back to Lithia Hyundai of Anchorage in the future.
Great service and very helpful.
Great service and very helpful. Glad I bought from here and would recommend to others
Great service and very helpful.
Great service and very helpful. Glad I bought from here and would recommend to others
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We’re so glad to hear you had a great experience at Lithia Hyundai of Anchorage and that you’re happy with your purchase. We appreciate your recommendation and look forward to seeing you again!
Anthony Mingus and his sales team did an excellent job.
Anthony Mingus and his sales team did an excellent job. They were informative, efficient and very responsive.
Anthony Mingus and his sales team did an excellent job.
Anthony Mingus and his sales team did an excellent job. They were informative, efficient and very responsive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eddie, it’s great to hear that Anthony Mingus and the sales team at Lithia Hyundai of Anchorage provided you with such informative and efficient service. Your positive feedback means a lot, and we look forward to assisting you again in the future!
Great people and a great place to purchase a vehicle!
Great people and a great place to purchase a vehicle! Very easy and fast! Thank you!
Great people and a great place to purchase a vehicle!
Great people and a great place to purchase a vehicle! Very easy and fast! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Helen, we’re so glad to hear you had a quick and easy experience at Lithia Hyundai of Anchorage! Thank you for the kind words—we appreciate your support and look forward to seeing you again down the road!
Everyone was helpful and very attentive to our needs in
Everyone was helpful and very attentive to our needs in the moment we needed answers.
Everyone was helpful and very attentive to our needs in
Everyone was helpful and very attentive to our needs in the moment we needed answers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Vaolanaratuiolemotu, we’re so glad to hear the team at Lithia Hyundai of Anchorage was attentive and ready to help when you needed it most. Thank you for sharing your experience—we appreciate your kind words and hope to assist you again in the future!
The work they did on the car was very well done.
The work they did on the car was very well done. I did have to call multiple times to figure out when I would get my car back, I had to be very proactive in checking and making sure something was happening because they never gave me a call back. When I got to speak with someone who knew what was going on, it was much better.
The work they did on the car was very well done.
The work they did on the car was very well done. I did have to call multiple times to figure out when I would get my car back, I had to be very proactive in checking and making sure something was happening because they never gave me a call back. When I got to speak with someone who knew what was going on, it was much better.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Rychard, thank you for sharing your feedback. We apologize for any miscommunication regarding the timeline of your vehicle and we will review this with our team. We are happy that everyone was helpful once you got in touch with them and we hope to have the opportunity to work with you again in the future.
When I ask for financing I said that I can have 500 down
When I ask for financing I said that I can have 500 down but when I spoke with agent he told me it will probably take about 1500 so I decided to pause
When I ask for financing I said that I can have 500 down
When I ask for financing I said that I can have 500 down but when I spoke with agent he told me it will probably take about 1500 so I decided to pause
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Robert, I apologize for any confusion regarding the financing details. We strive to provide clear and accurate information, so it's disappointing to hear about this experience. If you have further questions or need assistance, please feel free to reach out. Thank you, Anthony Mingus - Sales Manager - 907-762-5100
Service provided was excellent.
Service provided was excellent. Oil change and vehicle maintenance inspection was quick and took less than the estimated time.
Service provided was excellent.
Service provided was excellent. Oil change and vehicle maintenance inspection was quick and took less than the estimated time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jacob, thank you for sharing your great review of our team! We appreciate your business and we hope to see you again at Lithia Hyundai of Anchorage.
I bought my 2023 Hyundai Sante Fe in June of this year.
I bought my 2023 Hyundai Sante Fe in June of this year. Within the first hour I was having an issue with it. I brought it to Customer Service and although they couldn't recreate the issue on their own, they let me borrow another car until it got it back. Within a week of having it back, I experienced the issue again and made an appointment to go with the technician on a drive to do it in front of them. Tim (the technician) was AMAZING!! He stayed with me for almost 30-40 minutes driving around to help recreate the issue. He reassured me that he believed me and was willing to keep going until it happened for us both. We finally went back to the dealership service and it happened right in front of their garage doors! He immediately got out his equipment and looked for the problem. Unfortunately nothing showed up on his iPad, but he was not undetermined! He saw the issue in front of him and soldiered on! His manager (Christian Diaz) and him put their heads together and found a software patch that went under the radar and tried that. Fortunately, it was the fix! My car has driven beautifully since then! The Hyundai Lithia team has been wonderful since I first purchased this car a month ago. The sales person, Owen Luke, didn't put any pressure on us and talked to me (and not my husband) because he knew I was the one who was getting this car. He made sure that when I came back with the issues that I would be taken care of and it would be fixed, no matter how long it took. The sales manager, Anthony Mingus, made sure when we were still trying to figure out what was wrong with the car that I had another car to drive for those two weeks. Finally, the service staff: Brandon Rose, Christian Diaz, and Tim (name not listed on their website, but the technician) were incredible. They listened, and although we were looking for a needle in a haystack, believed me throughout the whole process. I teach middle school students about business and customer service at a local school and these gentlemen showed what customer service should be about. They gave me the benefit of the doubt and they stuck with me until we were able to find the issue. Thank you Lithia Hyundai. You are truly my forever dealership!
I bought my 2023 Hyundai Sante Fe in June of this year.
I bought my 2023 Hyundai Sante Fe in June of this year. Within the first hour I was having an issue with it. I brought it to Customer Service and although they couldn't recreate the issue on their own, they let me borrow another car until it got it back. Within a week of having it back, I experienced the issue again and made an appointment to go with the technician on a drive to do it in front of them. Tim (the technician) was AMAZING!! He stayed with me for almost 30-40 minutes driving around to help recreate the issue. He reassured me that he believed me and was willing to keep going until it happened for us both. We finally went back to the dealership service and it happened right in front of their garage doors! He immediately got out his equipment and looked for the problem. Unfortunately nothing showed up on his iPad, but he was not undetermined! He saw the issue in front of him and soldiered on! His manager (Christian Diaz) and him put their heads together and found a software patch that went under the radar and tried that. Fortunately, it was the fix! My car has driven beautifully since then! The Hyundai Lithia team has been wonderful since I first purchased this car a month ago. The sales person, Owen Luke, didn't put any pressure on us and talked to me (and not my husband) because he knew I was the one who was getting this car. He made sure that when I came back with the issues that I would be taken care of and it would be fixed, no matter how long it took. The sales manager, Anthony Mingus, made sure when we were still trying to figure out what was wrong with the car that I had another car to drive for those two weeks. Finally, the service staff: Brandon Rose, Christian Diaz, and Tim (name not listed on their website, but the technician) were incredible. They listened, and although we were looking for a needle in a haystack, believed me throughout the whole process. I teach middle school students about business and customer service at a local school and these gentlemen showed what customer service should be about. They gave me the benefit of the doubt and they stuck with me until we were able to find the issue. Thank you Lithia Hyundai. You are truly my forever dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Michelle, thank you for sharing this glowing feedback! We are thrilled that our team went above and beyond to assist you with attentive and diligent care. We appreciate your business and hope to work with you again at Lithia Hyundai of Anchorage!