Shirlie Slack Mitsubishi

I wish I could write a review, they have never got back to me about the car. I called them just to find out that the car had been sold. I know the dealership and I’m very disappointed.

Came to buy a Buick envision with 31,000 miles. Car looked great and drove well. Took it over night to tat drive and took it to my mechanic and he told me right away not to buy this car. Rusted underneath. Been in a lot of salt or flood water. So glad I was smart enough to take it there or I would’ve bought it. So always check things out. Would have been very sorry. I feel as if they knew it was rusted that I had to wait for them to inspect it so I am sure it was put on a lift to check brakes. Very disappointed in this dealership. Will never go back.

Small Family type auto dealership, bought a used 2017 BMW Convertible and just love it, sales experience good, paperwork fast and customer service good.

Short notice when I called but got me in next day for oil change and transmission drain and fill. Very satisfied . Everyone is always so friendly and helpful.

I went to test drive a Honda element that had sitting on the lot since July 2024. It was now Jan of 2025 and I noticed they tried to sell the car for 16k and currently we’re selling it for 14k. I asked the salesman (Sal) if we could negotiate to around 11-12k on it and he was happy to accommodate me. When the meeting started he ran the price to his sales manager and he told Sal no to the price negotiations and he was raising the price to 15k out the door. Obviously we were not going to pay that much for a 1 st gen Honda element. We quietly walked away with our hands I. The air wondering what’s going on here with the leadership here. I understand sales are slow but let your salesman make some decisions on there own before greed kicks in.

David in service for new sales was very helpful today in my wife’s 2023 Outlander. Had one customer show up 4 hours early for her car appt. She was a pistol nothing but negative everything. To make a long story short is that she brought in a full bag the size of a Walmart bag full of trash to throw away. Apparently she said the waiting room trash can was full so she laid the bag on top of trash cans. One of the Slack sisters thought that someone left there medicine bag etc. the next thing I know David was asked to empty the trash. He is a busy guy. Someone could have asked one of the lot attendants etc. told the lady to push into trash can because they were not full.

David in the service department was a great help and made sure my wife’s outlander was taken care of!!!

The dealership was friendly and willing to work with me as long as the sale was made. I highly recommend this dealer to others.

Johnathan is the best seller I have ever known. He helps and explains everything. He is Always ready in any needs and direct me.

I recently purchased a 2015 Toyota Highlander Limited from Shirlie Slack Mitsubishi in Fredricksburg. The salesman that I had my initial contact with was Jonathan Sauceda. I live an hour plus from the dealership, so I was unable to just pop on in to look at the SUV. Jonathan was VERY accommodating to my request for additional close up photos as the online pics were not clear. Within minutes I had the pictures along with 2 videos of the vehicle inside and out. After some research I emailed and then spoke with Mr Faircloth, (I had no trade so that was not an issue) and we hammered out the deal. Mr Faircloth was very genuine and forthcoming. I felt everyone I dealt with was honest and straightforward. I went up the next day to pick up the Highlander and everything wet smoothly. I was provided with EXCELLENT customer service from the first step to completion of the purchase and would recommend them to anyone shopping for a used or new car. Thank you!