Cox Auto Group

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
6 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    November 4, 2019

    I am answering a response from the owner of cox auto group in Springfield mo. The vehicle was not bought with a salvage title. No mention of it being... a third row car. A person expects little things like spark plugs to be in good working order when something is bought from a dealership. Will not recommend you or buy from you again.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 21, 2018

    The only car dealership in Springfield I will ever purchase a vehicle. Mr. Cox personally met me up here on a Sunday because of my work schedule on Monday... morning I will sign them papers when no one else would give me a chance Mr. Cox shook my hand and said congratulations on your new work truck by the end of day Monday I was putting tools in it and ready for work on Tuesday thank you so much Tiger !

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • September 22, 2016

    I bought a 2002 Acura MDX used from cox and am in love with the vehicle. It has some issues and they were quick to fix the vehicle. Very friendly and down... to earth!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 4, 2014

    I couldnt have asked for better people to buy from. Very honest and down to earth people. I'm a 25 yr old single mom. They were very honest with me about... which vehicles would be best for me. I would definitely buy from them again!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 24, 2013

    We bought a 2000 Honda. We were paying for a used car and we were treated better than when we bought a new Jeep from Youngbloods. The folks who own and... work for Cox auto are friendly and great down to eartb people. Would definitely return to buy another car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 1, 2012

    I had a great customer experience. Steer clear of the big lots in town if you don't want to get ripped off! The level of customer service offered at this... friendly, family-owned business is incredible. Great discretion and integrity, they're completely down to earth and will treat you like real people with real needs instead of a faceless walking dollar sign. HIGHLY recommended.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?