Reviews
Write a reviewGreat Deals, Great Service
I purchased a certified pre-owned 2012 Ford Focus. I got an amazing deal on it. Staff was very helpful and not pushy. I would definitely recommend friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy to hear of your positive experience with our location, Mandy. Exceptional deals and positive customer service come standard with the dealership. Thanks for the feedback and strong recommendation!
biz owner
good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, John, we are happy you had a pleasant experience at our dealership. It is our goal to provide a positive customer experience, and we're happy that your visit with us was an overall pleasant one. Happy motoring!
Great Service!
Kevin Glynn was the person that helped me. He was excellent. Very accessible, answered all questions, and made the transaction comfortable and easy. Service: Excellent. My Ford focus: Love it. Can't wait to get my Mustang Convertible from The Ford Store - Morgan Hill.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Richard, thank you for sharing your recent experience at The Ford Store Morgan Hill. We hope to see you here again down the road!
Exemplary Service
I bought the 2016 Ford Fusion Energi . I would like to thank here our sales consultant Francisco Vargas and his team for an exemplary service. Especially it was the New Years Eve and being busy the whole day, Francisco was very patient in explaning everything about the vehicle and our other questions. Rest of the other staff were also very helpful! I would highly recommend your store for your service! Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy you had such a positive experience with us, Sathyappriya! It's good to hear our team is living up to the promise of providing fantastic service to our customers.
retired
Ashley was great and got me in and out in 2 hrs. The coffee and bagels with some good reads helped pass the time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had a pleasant experience here at The Ford Store Morgan Hill. Again, we appreciate your recommendation and we hope to be of service again in the future.
Nice job!
Very courteous staff, particularly Ashley, in handling the timing of my appointment, recommendations of additional service that might be needed as well as information on a recall that she would be "taking care of". . . Top Notch people!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had a pleasant experience here at The Ford Store Morgan Hill. It's good to hear our team is living up to the promise of providing fantastic service to our customers.
Great buying experience
We purchased a 2015 F150. Friendly staff (sales rep and finance guy); clean facility; quick "in and out" on the purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're happy to help however possible. Thank you for taking the time to share your feedback with us.
Ford store.
I have now sent 5 friends there. I bought 2 cars there. I helped my best friend get his new 2015 f150 there fx4. No hassle and easy. I live in morgan hill and support the ford store. All good for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to share your feedback with us. It's good to hear our team is living up to the promise of providing fantastic service to our customers.
Great Experience!
2016-C-Max The experiance was great, we were looking into either a Fusion or C-Max, we test drove both vehicles and liked them both. My wife really wanted the energi model of either, but the trunk space on the fusion was really small. So we went with the C-Max. The Ford Store Morgan Hill is a great dealership, lots of vehicles, and we went through financing really fast. Keep up the good work, I will be back to purchase a Fusion, It's my turn to chose the next vehicle. Regards Kevin
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the feedback. If you ever need any help, please give us a call!
Car purchase
Easy process Francisco was helpful and knowledgable about the car Will see if your service dept contacts me for certain paint repair
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for your feedback. If there is anything else we can do for you, please give us a call.