Chapman Honda

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4.5
(484 reviews)
Sales hours:
Service hours:
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Service Sales
Monday 7:00am–6:00pm 8:00am–8:00pm
Tuesday 7:00am–6:00pm 8:00am–8:00pm
Wednesday 7:00am–6:00pm 8:00am–8:00pm
Thursday 7:00am–6:00pm 8:00am–8:00pm
Friday 7:00am–6:00pm 8:00am–8:00pm
Saturday 8:00am–4:00pm 8:00am–6:00pm
Sunday Closed Closed
(520) 445-4024 (520) 445-4024

Inventory

  • No photo available
    Honda Certified
    2019 Honda Civic
    16,815 mi.
    $24,900 $2,000 price drop
    CPO Warrantied
  • No photo available
    Honda Certified
    2019 Honda CR-V
    5,590 mi.
    $33,794
    CPO Warrantied
  • No photo available
    Honda Certified
    2021 Honda Civic
    7,495 mi.
    $28,890 $2,378 price drop
    CPO Warrantied
  • No photo available
    Honda Certified
    2019 Honda Pilot
    16,754 mi.
    $36,817
    CPO Warrantied
  • No photo available
    Honda Certified
    2021 Honda Civic
    5,704 mi.
    $29,995 $221 price drop
    CPO Warrantied
  • No photo available
    Honda Certified
    2019 Honda CR-V
    26,732 mi.
    $27,176 $386 price drop
    CPO Warrantied
  • No photo available
    Honda Certified
    2019 Honda Passport
    14,065 mi.
    $35,152
    CPO Warrantied
  • No photo available
    Honda Certified
    2019 Honda CR-V
    17,117 mi.
    $33,247
    CPO Warrantied
  • No photo available
    Honda Certified
    2019 Honda HR-V
    20,550 mi.
    $25,749
    CPO Warrantied
  • No photo available
    Honda Certified
    2019 Honda Pilot
    31,734 mi.
    $43,425
    CPO Warrantied
  • No photo available
    Honda Certified
    2018 Honda Accord
    17,567 mi.
    $30,842
    CPO Warrantied
  • No photo available
    Honda Certified
    2019 Honda Civic
    14,354 mi.
    $31,500
    CPO Warrantied
  • No photo available
    Honda Certified
    2019 Honda Ridgeline
    28,009 mi.
    $43,995
    CPO Warrantied
  • No photo available
    Honda Certified
    2017 Honda CR-V
    22,314 mi.
    $26,696 $204 price drop
    CPO Warrantied
  • No photo available
    Honda Certified
    2019 Honda HR-V
    11,067 mi.
    $25,500
    CPO Warrantied
  • No photo available
    Honda Certified
    2019 Honda Pilot
    30,385 mi.
    $37,894 $1,706 price drop
    CPO Warrantied
  • No photo available
    Honda Certified
    2019 Honda Odyssey
    23,379 mi.
    $45,900
    CPO Warrantied
  • No photo available
    Honda Certified
    2020 Honda HR-V
    146 mi.
    $26,900 $600 price drop
    CPO Warrantied
  • No photo available
    Honda Certified
    2020 Honda Pilot
    30,735 mi.
    $34,321
    CPO Warrantied
  • No photo available
    Honda Certified
    2020 Honda CR-V
    1,732 mi.
    $34,512
    CPO Warrantied
See all 20 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2016.
Chapman Honda located at 4646 E. 22nd Street in Tucson Arizona features a full inventory of Honda cars trucks and SUVs. Our inventory includes actual photos of new and used Honda cars. Our website www.chapmanhonda.com is part of our ongoing effort to provide our customers with convenient access to useful information and satisfying service. Use our site to locate your next Honda or visit our online service center to schedule service. Or give us a call at (520) 445-4024.

Chapman Honda in Tucson takes great pride in the product we represent and was recently awarded the prestigious "President's Award" for 2010 by American Honda.
Tucson Honda Dealer selling New & Used Honda Cars Trucks SUVs & Hybrids in Tucson Az

Service center

Phone number (520) 445-4024

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

View all 12 employees View less employees

Reviews

4.5
(484 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Chapman Honda from DealerRater.

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5.0

For the last 3 years, I have had all my service done at...

For the last 3 years, I have had all my service done at Chapman. My service writer has always been Angel Gameros, and I could not have been happier with him. He has always been courteous, professional and knowledgeable. He is a credit to Chapman Honda. A.J.

Dealer response

Thank you for taking the time to write a review! We're glad to hear you had a positive experience. It is always our mission to provide the best possible service to all of our customers and to meet all of their vehicle requirements. - Your Friends at Chapman Honda

1.0

Express is non-existent. 2hrs for an oil change and...

Express is non-existent. 2hrs for an oil change and counting. No communication about why it's taking so long.

1.0

One Star is still too High, When I got there I was...

One Star is still too High, When I got there I was looking for a used car. The sales team was excited to get me in the seat but there was no motive to make anything work. I asked them to submit to a specific lender that pre-approved me and that did not happen. Went to the dealership next door that is related to them and left with two cars because they took the time to explain options and make something work for us. I would never suggest Chapman Honda sales team. There was not motivation to help me and my family get our vehicle goal accomplished. They did not have any motivation to take care of us or make things work.

Dealer response

Mr. Jerry K., I’m terribly sorry for the level of service you received while at our dealership; we obviously dropped the ball. We appreciate and Thank You for the feedback as we continue to train and develop our sales team to better assist our clients. We wish you great luck with your vehicles. Best Regards, Luis B. Esparza Chapman Honda Sales Manager

5.0

We had some major work done on our 2017 Fit. Ricky Soto...

We had some major work done on our 2017 Fit. Ricky Soto was our service advisor, and he was completely professional, very helpful, and provided us with exemplary customer service. In addition, the repairs were completed correctly and in a reasonable amount of time, as well as for a reasonable price. Thanks, Ricky Soto and Chapman Honda/Tucson.

Dealer response

We greatly appreciate you taking the time to leave a positive review. We are always here to better serve you. Wishing you happy and safe miles. - Your Friends at Chapman Honda

1.0

Don’t buy or service with them.

1) Terrible place, don't recommend any one to deal with them. Bought from them a used 2013 CR-V (80,000 miles) on 10/2018 and they were offering it with about $15,000 and he (the salesman, the scammer) have me paid in total cash about $22,000. It did NOT stop at this. One year later the AC completely failed!!! 2) Took that car for regular service on 8/3/2020. They "claimed" they did full inspections and asked me to do all their recommendations. I did everything they recommended. Just three weeks later (8/26/2020) the battery failed. I had to go to my wife's work, jumpstart it and bring it to them again. They installed a new battery and I fully paid for it. Then same stupid nonsense scenario happened again this year. Exact same. Serviced it (5/28/2021), then one month later (6/24/2021) the battery failed again!!!!!!!!!!!. Did same and took the car to them. The stupid incompetent service person there told me I have to leave the car there for a complete one day for them to inspect all electrical stuff to get the bottom of this issue. He held the car for THREE DAYS and was completely silent, not updating me and not responding to my calls, texts, and emails. Remember this is my wife's car, she couldn't do any of her business because of this crap. Then went there and met that manager after waiting for him for few hours. Talked to him in his office and he "appeared" understood my frustration and promised things will be improved in future. Yesterday (8/26/2021), wife couldn't start the car again and saw that stupid sign of failed battery. Unbelievable!!!. I jumpstarted it and left it running idle for about 3hours to recharge the battery. The sign went out after that. Today morning (8/27/2021) I went to the garage and tried to start it and found that failed battery sign is back. CAN ANY ONE TELL ME WHAT I SHOULD DO NEXT!!!!! HOW CAN I GET RELEIFE FROM THIS CRAP??? I HAVE WORK TO DO. KIDS TO TAKE CARE. WIFE CAN'T GET TO HER WORK. ANY ADVICE PLEAEAEAEAEASSSSSEEEEEEEEE.

2.0

Dealership is ok. Service department is terrible. Expect...

Dealership is ok. Service department is terrible. Expect to wait at least 2 hours just for an oil change, whether you have an appointment or not. It takes them 20 minutes just to have someone talk to you and check you in. And thats with online check in dome ahead of time even. I didn't realize I was gonna have to spend the entirety of my one day off at this place, just for the most basic service you could possibly perform on the car. Thanks chapman. What a joke.

Dealer response

I am very sorry to hear of your dissatisfaction with our service department. All of our employees are attempting to get to each customer as soon as possible and get your vehicle in the shop as quickly as possible. We understand time is important to our customers. For this reason, we have added personnel to our staff to be able to adjust to the vast increase of volume. We are committed to providing you with the best experience possible and are constantly making adjustments to best serve our customers. I welcome any further conversation and can be reached at 520-512-5862 if you would like to discuss this issue further. Thank you for taking the time to reach out and I look forward to talking to you soon. Regards, Brandon Sauber Chapman Honda Service Manager

2.8

Made an appointment online. I called before I came and...

Made an appointment online. I called before I came and asked how long the recall and oil change would take. I was told 3 hours. Once I showed up, I was told it would be closer to 5 -6 hours. Not happy, but okay. When I dropped the car off I was told it should be ready about noon the next day. Noon came and went with no communication. Then got a text stating some additional things were needed. I approved the additional items and asked how much time it would add. No response. Called service department multiple times, no response from any service person. Called at 5 pm and was told someone would call me back before closing. Never happened. Called next morning, no call back. Gave up at 10:00 and rented a car. No calls or communication despite me begging for status updates. Called at 3pm and stated I would just have my car towed to another dealer, was told car was ready to pick up. I asked multiple times for callbacks, not a single call. Asked to speak to manager and was told they would call me back. Never happened. Still no call, still no answers as to what went wrong. I have purchased my last 2 cars there and had all of my service done there when I lived in Tucson. I will not ever patronize this service center again.

Dealer response

Shawn, I am very sorry to hear of your dissatisfaction with our service. I would love the opportunity to look into this for you. Communication is very important to us and I am very sorry for the lack of information. I would be grateful if you could give me an opportunity to look into the reason for the breakdown so we can improve our processes to better serve you and others in the future. Please feel free to reach me directly at 520-512-5862. Thank You, Brandon Sauber Chapman Honda Service Manager

1.0

If I could give a zero, I would. Terrible experience from...

If I could give a zero, I would. Terrible experience from the finance guy. He hid costs and when I questioned them, he told me several different stories to what I was paying for. I still to this day do not know what all the charges were. He had me sign before I even seen the amounts, then put then straight into an envelop so I wouldn't be able to question them.

Dealer response

Me, I’m terribly sorry for the bad experience with the finance dept., it’s never our intent to confuse or frustrate anyone. It seems we failed to properly explain everything on your contract. At your convenience please give me a call and we can set up a time where we can have everything explained thoroughly. Again, I am terribly sorry. Respectfully Luis B. Esparza Chapman Honda Sales Manager LuisEsparza@ChapmanTucson.com Direct Line: 520-202-5741

5.0

great service

I came in for an oil change but forgot that I had received a notice on a Honda recall item. Matt was cheerful and very attentive. I appreciated been informed about what was being done to my vehicle.

Dealer response

We greatly appreciate you taking the time to leave a positive review. We are always here to better serve you. Wishing you happy and safe miles. - Your Friends at Chapman Honda

5.0

This dealership, Chapman Honda, is THE cleanest,...

This dealership, Chapman Honda, is THE cleanest, friendliest, and most cheerful place to have my car serviced while I waited. Dale Schulzkump was particularly friendly, concise in his explanations, and helpful while maintaining his professionalism. I had an enjoyable time there. I am from FL but have found my cars happy place in Tucson.

Dealer response

Thank you for taking the time to provide us with a positive review of your experience. We are pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon! Wishing you happy and safe miles. - Your Friends at Chapman Honda

Read all 483 reviews