New 520-748-1000
Used 520-748-1000 Email Dealer

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Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 8:00 PM
Sat 8:30 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
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Reviews

3.8
Average based on 8 reviews.
  • Review Revisited

    I am reviewing my comment on July 2nd 2016, you can read below. the original post. On July 5, the Sales Manager Jaime Garcia, reached out to me ...


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    I am reviewing my comment on July 2nd 2016, you can read below. the original post. On July 5, the Sales Manager Jaime Garcia, reached out to me to offer me clarification on the original maintenance package after I posted reviews and sent him an email with the legal documentation to back up my claim. In a nutshell: there was an internal gap of information about my maintenance package. The sales department, under Jaime's supervision, agreed to provide me a prorated refund for the maintenance of both vehicles that I have in lease with Chapman. Jaime also reimbursed me for the out of contract oil change I got with another dealership. I think that their customer service attitude was committed to quality and satisfaction even there was an initial gap in communication between their sales and finance departments and the paperwork was subject to different interpretations for the legal lingua employed by the dealership. At the end, I am satisfied with the lease deal and customer service because Chapman Honda was able to work with the client to guarantee his business. Thank you, Jaime, for your commitment to excellence. Looking forward to doing business with you again after my leases are up. Please pass this message to your upper management as a token of customer appreciation. Original Post on July 2nd 2016 I have 2 CRV 2015 on a lease. At the time of closing the deal they charged me with my consent 249 dls per vehicle over 36 months for a maintenance plan that was described by the seller as valid nationwide. It turns out to be valid only at Tucson Chapman Honda. I no longer live in Tuscon. I am requesting a proportionate refund of the money and the complete cancellation of their maintenance plan. Not okay Honda Chapman to promise a service and do not honoring your world.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Not honoring their word

    I have 2 CRV 2015 on a lease. At the time of closing the deal they charged me with my consent 249 dls per vehicle over 36 months for a maintenance...


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    I have 2 CRV 2015 on a lease. At the time of closing the deal they charged me with my consent 249 dls per vehicle over 36 months for a maintenance plan that was described by the seller as valid nationwide. It turns out to be valid only at Tucson Chapman Honda. I no longer live in Tuscon. I am requesting a proportionate refund of the money and the complete cancellation of their maintenance plan. Not okay Honda Chapman to promise a service and do not honoring your world.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Nice New Car buying experience

    It was very nice to visit Chapman Honda in Tucson for my first new Honda sedan. After visiting the AutoNation Honda dealer in Tucson Auto mall wit...


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    It was very nice to visit Chapman Honda in Tucson for my first new Honda sedan. After visiting the AutoNation Honda dealer in Tucson Auto mall with mixed feelings, we decided to go to Chapman Honda on 22nd St. We have been familiar with Toyota and its employees since 1988, so I expected some aggressive salesmen who kept writing “you win” with the OTD amount that we did not like on the offer paper. After sending a request for a new car online, Tom Reesing replied back in just minutes to give us a very attractive quote that played a very important role in purchasing our new car. No pressure to buy a new car from Chapman No pressure to buy any additional insurance, options... from Chapman We bought a new 2016 Honda Accord EX sport one day after we visited Chapman There were some issues during the transaction process but Tom and Luis solved it very quickly and professionally in a friendly manner that made us very happy. Believe me, next time when you want to buy a new Honda, go directly to Chapman Honda and see Tom or Luis. You will not be disappointed. Chapman Honda is a 5 star dealership. My next new car will most likely be another Honda at Chapman Honda Tucson.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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About Our Dealership

Dealer on Cars.com since September 2016

Chapman Honda, located at 4646 E. 22nd Street in Tucson, Arizona, features a full inventory of Honda cars, trucks and SUVs. Our inventory includes actual photos of new and used Honda cars. Our website, www.chapmanhonda.com, is part of our ongoing effort to provide our customers with convenient access to useful information and satisfying service. Use our site to locate your next Honda or visit our online service center to schedule service. Or, give us a call at (520) 445-4024.

Chapman Honda in Tucson takes great pride in the product we represent and was recently awarded the prestigious "President's Award" for 2010 by American Honda.

"Tucson Honda Dealer selling New & Used Honda Cars, Trucks, SUVs & Hybrids in Tucson, Az"