Reviews
Professional and efficient.
Professional and efficient. Transported my vehicle, serviced it correctly, returned it clean. All I could ask for
Professional and efficient.
Professional and efficient. Transported my vehicle, serviced it correctly, returned it clean. All I could ask for
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team at Bentley Boston met your expectations with professional and efficient service. Thank you for choosing us!
I recently had scheduled maintenance at the dealership,
I recently had scheduled maintenance at the dealership, and I’m impressed with the service I received. Raymond and his colleagues were thorough, professional, and completed everything promptly. The team went above and beyond, ensuring my car was in top shape. Highly recommend their excellent service!
I recently had scheduled maintenance at the dealership,
I recently had scheduled maintenance at the dealership, and I’m impressed with the service I received. Raymond and his colleagues were thorough, professional, and completed everything promptly. The team went above and beyond, ensuring my car was in top shape. Highly recommend their excellent service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
David, we're delighted to hear that Raymond and the team at Alfa Romeo of Boston provided such thorough and professional service. Thank you for recommending us, and we look forward to assisting with your future maintenance needs!
Ray handled getting my Bentley fixed - and he is the
Ray handled getting my Bentley fixed - and he is the consumate professional. Car looked and handled like it was new. Ray, whatever they are paying you, it isn't enough! Thanks for helping get the car back to me so quickly. Bob
Ray handled getting my Bentley fixed - and he is the
Ray handled getting my Bentley fixed - and he is the consumate professional. Car looked and handled like it was new. Ray, whatever they are paying you, it isn't enough! Thanks for helping get the car back to me so quickly. Bob
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're delighted to hear that Ray provided such professional service at Bentley Boston and got your car back in top shape. We appreciate the feedback and look forward to assisting you again in the future!
Bought a 2021 Rolls Royce Ghost from the dealer.
Bought a 2021 Rolls Royce Ghost from the dealer. I was impressed with many of the things they did, somewhat surprised at other things left out or wrong in other areas. They were helpful with getting delivery and the car arrived in 2-3 days after purchase. Overall I would order a PPI in the future, but they were accurate about most things with no real filters or other things to cloud their pictures. Paperwork was simple and fast. Title work and other things came fast as well. I would get a PPI in the future with any car, but overall the dealership was thorough in most areas. Like any dealership, some things were missed.
Bought a 2021 Rolls Royce Ghost from the dealer.
Bought a 2021 Rolls Royce Ghost from the dealer. I was impressed with many of the things they did, somewhat surprised at other things left out or wrong in other areas. They were helpful with getting delivery and the car arrived in 2-3 days after purchase. Overall I would order a PPI in the future, but they were accurate about most things with no real filters or other things to cloud their pictures. Paperwork was simple and fast. Title work and other things came fast as well. I would get a PPI in the future with any car, but overall the dealership was thorough in most areas. Like any dealership, some things were missed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with Alfa Romeo of Boston! We're glad to hear that the delivery process was smooth and paperwork was handled efficiently. We appreciate your feedback on areas for improvement, as it helps us enhance our services. Enjoy driving your 2021 Rolls-Royce Ghost!
I had my Alfa serviced there , the best for every aspect
I had my Alfa serviced there , the best for every aspect , better than any bmw and Volvo dealer services, was worth the drive from cape cod , also washed and vacuumed my car for free
I had my Alfa serviced there , the best for every aspect
I had my Alfa serviced there , the best for every aspect , better than any bmw and Volvo dealer services, was worth the drive from cape cod , also washed and vacuumed my car for free
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joe, we're delighted to hear that your service experience at Bentley Boston was worth the drive! Our team is dedicated to providing top-notch care and those extra touches like a wash and vacuum. Thanks for choosing us!
Bentley Boston is a one of a kind world class dealership!
Bentley Boston is a one of a kind world class dealership! They are a very professional, knowledgeable and friendly group of people! I would highly recommend using this dealership! From my first phone call to the moment I walked in I felt very comfortable and was treated with respect. It was a very smooth and easy experience. A clean, organized, top notch facility! Thank you
Bentley Boston is a one of a kind world class dealership!
Bentley Boston is a one of a kind world class dealership! They are a very professional, knowledgeable and friendly group of people! I would highly recommend using this dealership! From my first phone call to the moment I walked in I felt very comfortable and was treated with respect. It was a very smooth and easy experience. A clean, organized, top notch facility! Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Greg, thank you for sharing such a glowing review! We're delighted to hear that your experience at Bentley Boston was smooth and comfortable from start to finish. Our team takes pride in providing top-notch service. We appreciate your recommendation! Safe travels!
they are very nice and they did a great job.
they are very nice and they did a great job. I highly recommend them as a dealer.
they are very nice and they did a great job.
they are very nice and they did a great job. I highly recommend them as a dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback! We hope you won't hesitate to reach out if our Alfa Romeo of Boston team can be of service again in the future!
Luxury Lambo service.
Luxury Lambo service. Truck pick up snd delivery from my Maine home. Complete, thorough, and competent service. Texting with updates appreciated, and staff very courteous.
Luxury Lambo service.
Luxury Lambo service. Truck pick up snd delivery from my Maine home. Complete, thorough, and competent service. Texting with updates appreciated, and staff very courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience with Bentley Boston! We're delighted to hear that our team provided thorough and courteous service, complete with convenient truck pick-up and delivery. We appreciate the feedback on our communication updates as well!
I reached the 1-year anniversary with my Alfa Romeo
I reached the 1-year anniversary with my Alfa Romeo Stelvio, which I purchased new in April 2024. I brought it into Herb Chambers Exotics in Wayland/Sudbury for its first oil change. The oil change cost $300, including $25 for oil and rag disposal. For real? I’ve owned plenty of luxury cars over the years but I’ve never paid more than $100 - $125 for the same service. Also, I asked the service person if he could give me the paint code for the tire rim so I could order touch up paint for a scratch. He responded that they had no way of knowing what color it was and that I should go to a paint shop to get it. Really? Seriously? I’ll find another service center for the next one.
I reached the 1-year anniversary with my Alfa Romeo
I reached the 1-year anniversary with my Alfa Romeo Stelvio, which I purchased new in April 2024. I brought it into Herb Chambers Exotics in Wayland/Sudbury for its first oil change. The oil change cost $300, including $25 for oil and rag disposal. For real? I’ve owned plenty of luxury cars over the years but I’ve never paid more than $100 - $125 for the same service. Also, I asked the service person if he could give me the paint code for the tire rim so I could order touch up paint for a scratch. He responded that they had no way of knowing what color it was and that I should go to a paint shop to get it. Really? Seriously? I’ll find another service center for the next one.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. It's concerning to hear about the unexpected cost of your oil change and the lack of assistance regarding the paint code. We strive to provide transparent pricing and helpful service. If you'd like to discuss this further or have any other questions, please feel free to reach out anytime. Thank you, Brad Taylor - General Manager - btaylor@herbchambers.com
Very pleasant and easy to deal with.
Very pleasant and easy to deal with. Dominic is a true gentleman and very knowledgeable. T was extremely helpful and a joy to talk with
Very pleasant and easy to deal with.
Very pleasant and easy to deal with. Dominic is a true gentleman and very knowledgeable. T was extremely helpful and a joy to talk with
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steve, we're delighted to hear that Dominic and T made your experience at Bentley Boston so enjoyable. Thank you for sharing this positive feedback!