Skip to main content

Herb Chambers Exotics

(294 reviews)
Visit Herb Chambers Exotics
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2023 state dealer award
View 4 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (855) 953-2522 (855) 953-2522
Used (855) 953-2649 (855) 953-2649
Service (855) 954-2897 (855) 954-2897

Reviews

(294 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Cars.

Cars.com assed a fair value to my car. This does dealership have an understanding with cars.com to buy it at fair value to start with. They asked me to come to their dealership for visual inspection. After driving all the way to the dealership, they offered me 30% less than assed fair value. Salesperson was rude too. He did not give any reason why such a less price. I would not like to go there again.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good customer service.

Good customer service. Highly recommended for anyone looking to buy pre own or new luxurious vehicle

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Outstanding service.

Outstanding service....very knowledgeable....always courteous......responsive to your needs....I would rate them...... AAA+

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

If you’re looking for a dealership that truly values its

If you’re looking for a dealership that truly values its customers and consistently delivers a top‑tier, customer‑focused experience from sales to service, I highly recommend Herb Chambers Exotics in Wayland.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Had an exceptional experience purchasing my new car at Herb Chambers Exotics in Wayland. From the moment I walked in, the level of professionalism, care, and attention to detail was truly outstanding. Mason Whiteman and Joey Harrington were phenomenal throughout the entire process. Their knowledge, transparency, and commitment to making sure I found the perfect vehicle made the experience not only smooth and stress-free, but genuinely enjoyable. They went above and beyond to help me get into a beautiful car I absolutely love, all while staying within my budget. I also want to recognize Vadzim Kelly, the sales manager, who worked with me on the final numbers to ensure I reached the price I was looking for. The service department deserves major recognition as well. Raymond Guarino and Steve Lafond were incredibly helpful, patient, and thorough in answering every question I had about servicing and maintaining my new car. Their expertise and willingness to go the extra mile made a significant difference. I also want to highlight the detail crew. Their work is impeccable, and the level of precision and pride they put into cleaning and detailing the vehicles is unmatched. My car looked flawless. Thank you once again for ensuring my new‑car purchase experience was absolutely phenomenal.

Superb customer service from start to finish.

Superb customer service from start to finish. Detailed knowledge of the automobile, excellent communication and delivery. Ben Boomer was a tru professional throughout the process.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Professionals.

Professionals. Easy to work with. Very responsive to digital communication. They are organized and quick.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi BW, thanks so much for rating us so high! Be safe on the road!

Had an amazing experience working with Mason and the rest

Had an amazing experience working with Mason and the rest of the team for my purchase. I was purchasing out of state and they provided me detailed videos of the car and patiently answered all my questions. I hope to purchase from them again in the future.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, ColoradoBrandon! We're thrilled to hear you had an amazing experience with Mason and the team. Your trust in our customer-centric service means the world to us, and we look forward to supporting you again in the future!

Fixed my car in a timely manner very professional

Fixed my car in a timely manner very professional friendly staff would definitely use again

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the stellar five-star review! We're glad you had a great experience, and we'll see you next time! - Alfa Romeo of Boston

Great services and excellent customer care and customer

Great services and excellent customer care and customer support are the best in the business as always

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled that our team offered such a positive experience - thank you for choosing Alfa Romeo of Boston! Safe travels!

Professional and efficient.

Professional and efficient. Transported my vehicle, serviced it correctly, returned it clean. All I could ask for

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Bentley Boston met your expectations with professional and efficient service. Thank you for choosing us!