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Herb Chambers Exotics

(293 reviews)
Visit Herb Chambers Exotics
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–5:00pm
Tuesday 9:00am–6:00pm 7:30am–5:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–6:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2023 state dealer award
View 4 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (855) 953-2522 (855) 953-2522
Used (855) 953-2649 (855) 953-2649
Service (855) 954-2897 (855) 954-2897

Reviews

(293 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good customer service.

Good customer service. Highly recommended for anyone looking to buy pre own or new luxurious vehicle

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding service.

Outstanding service....very knowledgeable....always courteous......responsive to your needs....I would rate them...... AAA+

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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If you’re looking for a dealership that truly values its

If you’re looking for a dealership that truly values its customers and consistently delivers a top‑tier, customer‑focused experience from sales to service, I highly recommend Herb Chambers Exotics in Wayland.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Had an exceptional experience purchasing my new car at Herb Chambers Exotics in Wayland. From the moment I walked in, the level of professionalism, care, and attention to detail was truly outstanding. Mason Whiteman and Joey Harrington were phenomenal throughout the entire process. Their knowledge, transparency, and commitment to making sure I found the perfect vehicle made the experience not only smooth and stress-free, but genuinely enjoyable. They went above and beyond to help me get into a beautiful car I absolutely love, all while staying within my budget. I also want to recognize Vadzim Kelly, the sales manager, who worked with me on the final numbers to ensure I reached the price I was looking for. The service department deserves major recognition as well. Raymond Guarino and Steve Lafond were incredibly helpful, patient, and thorough in answering every question I had about servicing and maintaining my new car. Their expertise and willingness to go the extra mile made a significant difference. I also want to highlight the detail crew. Their work is impeccable, and the level of precision and pride they put into cleaning and detailing the vehicles is unmatched. My car looked flawless. Thank you once again for ensuring my new‑car purchase experience was absolutely phenomenal.

Superb customer service from start to finish.

Superb customer service from start to finish. Detailed knowledge of the automobile, excellent communication and delivery. Ben Boomer was a tru professional throughout the process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Professionals.

Professionals. Easy to work with. Very responsive to digital communication. They are organized and quick.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi BW, thanks so much for rating us so high! Be safe on the road!

Had an amazing experience working with Mason and the rest

Had an amazing experience working with Mason and the rest of the team for my purchase. I was purchasing out of state and they provided me detailed videos of the car and patiently answered all my questions. I hope to purchase from them again in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, ColoradoBrandon! We're thrilled to hear you had an amazing experience with Mason and the team. Your trust in our customer-centric service means the world to us, and we look forward to supporting you again in the future!

Fixed my car in a timely manner very professional

Fixed my car in a timely manner very professional friendly staff would definitely use again

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for the stellar five-star review! We're glad you had a great experience, and we'll see you next time! - Alfa Romeo of Boston

Great services and excellent customer care and customer

Great services and excellent customer care and customer support are the best in the business as always

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled that our team offered such a positive experience - thank you for choosing Alfa Romeo of Boston! Safe travels!

Professional and efficient.

Professional and efficient. Transported my vehicle, serviced it correctly, returned it clean. All I could ask for

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We're delighted to hear that our team at Bentley Boston met your expectations with professional and efficient service. Thank you for choosing us!

I recently had scheduled maintenance at the dealership,

I recently had scheduled maintenance at the dealership, and I’m impressed with the service I received. Raymond and his colleagues were thorough, professional, and completed everything promptly. The team went above and beyond, ensuring my car was in top shape. Highly recommend their excellent service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

David, we're delighted to hear that Raymond and the team at Alfa Romeo of Boston provided such thorough and professional service. Thank you for recommending us, and we look forward to assisting with your future maintenance needs!