[{"id":556635,"personPtyId":53496674,"firstName":"Al","lastName":"Sanders","titleText":"Service Consultant","shortBioText":"","emailTxt":"ASANDERS@HANKGRAFF.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/11040/employees/70f924264312.jpg","drDealerId":11040,"dealerEmpStartDtUtc":"1241136000","industryStartDtUtc":"368150400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":556639,"personPtyId":53150721,"firstName":"Dan","lastName":"Stroud","titleText":"Service Advisor","shortBioText":"I am originally from California. Spent 8 years in the Arm as a Blakhawk helicopter technician and crew member. I have been to and lived in many places but was stationed for the majority of my time with the Army in North Pole, Alaska. Made the move to Michigan in 2013 to be closer to family and start something new. Michigan has drawn me in with the hunting, fishing, camping, off roading, and more out door life style like I had in Alaska. I have been with Graff Chevrolet of Okemos for a little over a year now and can honestly say it is one of the best places that I have ever worked. The people here are amazing as well as the care for all our customers no matter what the concern or need may be. Our goal is to provide the best service available while having fun and making every one feel like family. The way that I see things and try to live by is that we have to grow old but never have to grow up.","emailTxt":"dstroud@hankgraff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/11040/employees/38efb346733a.jpg","drDealerId":11040,"dealerEmpStartDtUtc":"1504224000","industryStartDtUtc":"1364774400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":556633,"firstName":"Brian","lastName":"Vandenakker","titleText":"Service Advisor","emailTxt":"bvandenakker@hankgraff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":11040,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":470496,"personPtyId":35967671,"firstName":"Mark","lastName":"Contreras","titleText":"New Car Sales Manager","emailTxt":"mcontreras@hankgraff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":11040,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":556634,"personPtyId":53496543,"firstName":"Matt","lastName":"Cozik","titleText":"Service Manager","emailTxt":"mcozik@hankgraff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":11040,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":558063,"personPtyId":53504552,"firstName":"Tom","lastName":"Alaniz","titleText":"Service Advisor","shortBioText":"","emailTxt":"Talaniz@hankgraff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":11040,"dealerEmpStartDtUtc":"1367366400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":556637,"firstName":"Tom","lastName":"Vlassis","titleText":"Service Advisor","emailTxt":"TV@hankgraff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":11040,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":470497,"personPtyId":36028321,"firstName":"Tricia","lastName":"Shannon","titleText":"Internet Sales Manager","emailTxt":"tshannon@hankgraff.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":11040,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Graff Chevrolet, Okemos

4.4 out of 5 4.4
Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

Graff Chevrolet, Okemos Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 8:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 8:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since May 2008

Graff Chevrolet Okemos is proud to serve the Greater Lansing area with quality new and used vehicles. Our dealership's c

...

lose proximity to Michigan State University makes Graff Chevrolet the number one Chevy choice of MSU students & faculty looking for a new or used vehicle. We are confident that we will not only have vehicle you are looking for, but treat you as part of the Graff family. Graff Okemos is thrilled to share the news that our dealership has been recognized for meeting the requirements of the 2016 Green Dealer Recognition Program in creating a more sustainable environment!

"Making Friends Since 1914"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Wheel Balance

$39.95 and up*

Oil, Filter Change

$29.43 and up*

New Brake Pads/Shoes (Front)

$99.95 and up*

Car Wash

Complimentary

RepairPal Certified
View Certification
Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
384 lifetime reviews. Includes reviews of Graff Chevrolet, Okemos from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    July 29, 2019

    Wont go back to Graff. Bought a used 2011 traverse as is. They said it passed all inspections. Well 2 days after driving it off their lot our torque converter... was going. They took it in but told us because its an 1800 dollar part we would have to pay 200.00. We just had dropped 5000 down payment in cash. So we paid the 200. Took them a week. Come to find out they put in a remanufactured part that only costed 400. Now the wheel bearing has to be fixed. But because i put a negative review their manager Matt Sloan is throwing a fit and won't help us anymore. Took a week of many phone calls to get him to finally call back . Horrible management..

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    2.0 out of 5
    Friendliness
    2.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dan Stroud

    Service Advisor

    NOT RATED

    Mark Contreras

    New Car Sales Manager

    NOT RATED

  • 1.0 out of 5
    July 29, 2019

    They sell horrible as is cars. Then managers never return calls. But then get bitter and childish when you leave negative reviews. Then the service dept... says they are getting an 1800 dollar part to get us to pay 200 to get it fixed. Then after we see they used a remanufactured part that was only 400. Took them 7 days to put it in. So much wrong with the 2011 traverse we bought. Bought as is used cars before but nothing this bad.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • April 11, 2018

    Brian worked hard finding what I was looking for at the time. Changed my mind about what I wanted and went somewhere else. When my wife is ready to purchase... her new vehicle I will visit them again.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the feedback Michael and thank you for granting us the opportunity to earn your business! Brian is an exceptional member of our team and... we are happy to hear that you had a great experience with him! We look forward to assisting you with your automotive needs in the future!


    Worked with:
    Tricia Shannon

    Internet Sales Manager

    NOT RATED

  • 5.0 out of 5
    March 1, 2019

    I've been taking my cars here for service for 7 years. I've also gotten three cars here and they have always been excellent. I trust them and they have... always been fair and that means a lot to me. I don't take my car anywhere else if I can help it.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Vandenakker

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    November 17, 2018

    We have found Wyatt to be consistently informative and honest. We recommend Graff Chevrolet and Wyatt to our friends and family. Graff and Wyatt are trustworthy... and reliable in all service areas.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 17, 2018

    I went in knowing kind of what I was wanting and Wyatt showed me three different car options and explained the difference of each one. I did a test drive... of the one I wanted and then he made sure I got a great price. He is open and honest about realistic prices and it makes it easier to know what to expect before you test drive a car. This is my second time leasing and having Wyatt Earp as my agent. Thanks and see you in a few years!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 16, 2018

    Graff's has always given great customer service and thorough, reliable repair service. Very trustworthy, very dependable. I also appreciate their shuttle... service which is excellent and very accommodating to my work schedule. Thanks to Al Sanders and the staff st Graff's!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking a few minutes to advise us on how we are doing. Reviews like this one, keeps the smiles on our faces. Graff Service


    Worked with:
    Al Sanders

    Service Consultant

    NOT RATED

  • 5.0 out of 5
    November 9, 2018

    Graff service is awesome! The staff is friendly, and the job gets done in a timely manner. And it's very affordable. I would definitely recommend going... to Graff!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Al Sanders

    Service Consultant

    NOT RATED

  • 5.0 out of 5
    October 30, 2018

    I service my vehicle here every time. They are quick friendly organized and helpful. This company really goes out of their way to support their customers... while vehicles are being serviced. The technicians and service advisors are really good at explaining the needs and problems of your vehicles. I have not came across any rudeness or feelings of being taken advantage of.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Chatterbox, we truly appreciate all your business over the years, we may not be perfect but we do try hard. Our goal is complete satisfaction a...nd if you do not receive it, we will make it right with you. Have a great day. Graff Service Team


    Worked with:
    Dan Stroud

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    October 30, 2018

    The service experience at Graff Chevrolet is superior to that I have received at other dealers. Al explains repairs in detail and always follows up to... ensure his customers are in the know. Deb is timely and very friendly. I appreciate everything you guys have done for us!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for giving us a positive review, I have passed on to Al and as well as Deb for there help in making sure you had a great time at G...raff. Graff service


    Worked with:
    Al Sanders

    Service Consultant

    NOT RATED

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