Rick Case Hyundai - Davie

Took my wife's 2022 Santa Fe in for repairs. Stopped working less than a year old. Decided to look into buying new. 4th purchase at Rick Case and 5th Hyundai overall. They worked in a bunch of hidden fees and rushed the signing. Long story short. Once i confronted them of these fees, they agreed to remove one and waive half of the other. Totaling about $1800. Three fees added up to about $75 monthly in higher payment. Be wary and review all financing docs in detail prior to signing.

At times it is difficult to get an appointment to service your vehicle Corey was very helpful and was able to get my vehicle serviced in less than an hour

Everyone is so nice, and the service is excellent, no problems in any department. Freddy in service is great!!! Every time I have to take the car for service he assists me kindly with a smile on his face, explains everything and answers all my questions

Service Advisor Alex Alonso took good care of my Tucson. I prefer the dealer to service my cars. They keep good records of all the work.

I left my 2019 Hyundai Tucson for 2nd time for AC Service last Friday August 26 before one month waiting for this appointment and today Wednesday nobody answer my calls for pick up my car. The Representative is not working today and nobody answer.

The salesman Roberto was amazing Toguether with the Finance Manager Malik I really recomend this dealer to buy your car The process was simple and quick

AARON CLARK is an exceptional service advisor, he explained by detail what was going to be done to my car. Very polite and professional. Thank you AARON 😊

Quick easy to deal with. The team was very responsive and got things done related tk documents mostly online as we were far from this dealer.

I never have a bad experience at Rick case, your staff is great, Freddy the service guy is very attentive and makes sure you get a good experience.

My overall review is really good. The only complaint I have is that although I had an appointment for an oil change, once I got to the service station they told me it would be two hours that ended up to be four hours. Very very courteous service from all employees and pretty easy process.