Reviews
Write a reviewOutstanding Experience!
Paul made this an easy buying experience!! We enjoyed his demeanor. Really made us feel comfortable buying a “new” car for our 16-year-old!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome son's 1st car. Welcome to the Pauli Ford Customer Family.
Overall Great Experience
This was best best experience at any dealership. Will listened took notes and looked through several vehicles with us. While we were going over items Brian suggested we look at a titanium trim level pre owned and it was awesome exactly what we were looking for. I think I was there almost 2 hours after closing. No pressure at all. The next afternoon Robert in finance had all paperwork ready and a better loan rate that my credit union. The car was completely derailed. This is a dealership that values its customers and truly believes in building relationships. Thank you for this great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Building relationships is important to our Pauli Ford Team. Enjoy your new ride!
Pleasant
Cher Vue was a pleasant, helpful individual to work with. He was never pushy or demanding in any way. This was the first time in a long time that I purchased a car off a car lot, it can be stressful and overwhelming. Everyone I encountered was professional and empathetic which made buying a car less stressful. I appreciate them all helping me as much as possible and working as a team to provide excellent customer service. I would recommend this dealership to friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the high recommendation. Welcome to the Pauli Ford customer family.
Excellent and efficient customer service
Appreciated the time each team member took to explain each step in the process and answer questions. Was very impressed with the excellent, efficient, and speedy customer service from start to finish! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome to the Pauli Ford Customer Family! It was great working with you. Enjoy the New Escape!
Service minded
Erin was easy to work with. Erin worked hard to find the exact truck we have been looking for. She worked hard within our tight timeline to get us in our truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
It's was great working with you. Welcome to the Pauli Ford Customer Family!
Purchased a used Ford Focus
I had a little hiccup with the car I was interested in but management was as helpful in getting me into another vehicle. I am happy with my car that I purchased.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Enjoy your new Focus. Thank you for being a returning Pauli Ford customer.
The Best experience!
I unexpectedly had to purchase a new car and Pauli Ford took great care of me. I came in needing a car that day. Paul helped me look at cars that fit in my budget and fit my lifestyle. We found a great Ford Focus. Robert worked above and beyond to get all the paper work through to the banks before they closed so that I was able to walk out with a car that day. I truly appreciate all of the hard work and care that went into helping me find this car and make this huge decision. Pauli Ford is the only place I will go to get my cars fixed or serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for being an amazing Sales and Service customer! Enjoy your new Focus!
Great buying experience.
Pauli Ford was great to work with. They found the exact vehicle we were looking for at a great price! Visit them today to check out the great selection of vehicles they have in stock! They will do whatever it takes to help find the right car/truck for you. We worked with Kevin McCrackin...he did a fantastic job for us!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great recommendation! We enjoyed working with you.
An honest and helpful small town dealer
I was looking for a vehicle to replace my current car that would better meet my needs. The salesman was very willing and helpful and I felt like their dealership is honest. Eventhough I decided that the particular vehicle I was considering was not what I want, he was also helpful by getting me information on another vehicle (Ford Ranger) that will be coming out in a few months. I would recommend him and the dealership. I did not rate the price offered because we never got to that on the vehicle I looked at.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review. We'll keep you up to date on the 2019 Rangers as we get updates also. Feel free to contact us for any additional information.
Happy!
Cher Vue at Pauli has helped me for several years. I trust him and the staff at Pauli. I am enjoying my new ride and appreciate the savings.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued business. Great to have you part of our Pauli Ford customer family!