[{"id":459858,"personPtyId":34655944,"firstName":"Robert","lastName":"Milks","titleText":"Sales Consultant","shortBioText":"I came to Pauli Ford in 2015 from the human services field. I enjoy working with the community and finding cars/trucks or SUV's to match a family's need. Here at Pauli we pride ourselves on being transparent and honest and providing the best customer service.","emailTxt":"robert@pauliford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":54,"imageUrl":"https://cdn-user.dealerrater.com/images/7ca98155f9eb.jpg","drDealerId":16726,"dealerEmpStartDtUtc":"1422748800","industryStartDtUtc":"1422748800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":487279,"personPtyId":38405722,"firstName":"Tricia","lastName":"Read","titleText":"BDC Manager","emailTxt":"tricia@pauliford.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":37,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16726,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":42101,"personPtyId":34472215,"firstName":"Brian","lastName":"Pauli","titleText":"Sales Manager","shortBioText":"Hi, my name is Brian Pauli and I have been with the dealership since Februrary, 2006. I enjoy helping people with their automotive needs in a no pressure environment. I grew up in St. Johns and have lived in Clinton County my whole life. My wife, Jamie, and I have a wonderful daughter, Allie, and also a dog, Copper, and a cat, Harley. I have worked in a number of roles since joining the family business in 2006 so please let me know if I can help.","emailTxt":"brian.pauli@pauliford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":59,"imageUrl":"https://cdn-user.dealerrater.com/images/c210cc913132.jpg","drDealerId":16726,"dealerEmpStartDtUtc":"1138752000","industryStartDtUtc":"1138752000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":459861,"personPtyId":35304616,"firstName":"Jason","lastName":"Maliska","titleText":"Service Advisor","emailTxt":"jason@pauliford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16726,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":459856,"personPtyId":34690393,"firstName":"Paul","lastName":"Phillips","titleText":"Sales Consultant","shortBioText":"I originally grew up in Blissfield MI and now reside in Pewamo with my wife Nicole and our two young sons Caden and William. I have been at Pauli Ford since May and I thoroughly enjoy helping people through what is one of their biggest decisions they will make, in purchasing a vehicle. Previously to Pauli Ford I played professional baseball for 10 seasons after college. When not spending time with family I am an avid sports fan and enjoy watching movies either at home or the theatre. I am looking forward to helping you find the perfect vehicle. Come and see me or give me a call 989-224-5386","emailTxt":"paul@pauliford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":48,"imageUrl":"https://cdn-user.dealerrater.com/images/f1066bc47a0f.jpg","drDealerId":16726,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"1493596800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":69402,"personPtyId":34579072,"firstName":"Ryan","lastName":"Mallory","titleText":"Ford Master Certified Service Advisor","shortBioText":"My family and I have living and serving the people of St. Johns for about 10 year. I have 2 kids in St. Johns schools. I hope that I can make you experience at Pauli Ford the best that it can.","emailTxt":"ryan.mallory@pauliford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/users/brettpauli/df579f45-9f0e-4ac2-b777-3bf49d35ad9e.jpg","drDealerId":16726,"dealerEmpStartDtUtc":"1306886400","industryStartDtUtc":"1306886400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":43524,"personPtyId":34575972,"firstName":"Frank","lastName":"Pauli","titleText":"President","emailTxt":"f-pauli@pauliford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/f83da1523f5c.jpg","drDealerId":16726,"dealerEmpStartDtUtc":"457488000","industryStartDtUtc":"273456000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":45924,"personPtyId":34639697,"firstName":"Erik","lastName":"Pitchford","titleText":"Parts Manager","emailTxt":"erik.pitchford@pauliford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/users/brettpauli/2929a864-c720-406a-99c2-857c93858153.jpg","drDealerId":16726,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":155181,"firstName":"Jerrod","lastName":"Haindel","titleText":"Parts Advisor","emailTxt":"jerrod@pauliford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/users/jkimdealerrater/e5fe0ada-466a-450f-a256-69256cdd7cfb.jpg","drDealerId":16726,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":42104,"personPtyId":34639156,"firstName":"Kevin","lastName":"McCrackin","titleText":"Sales Consultant","shortBioText":"I have lived in DeWitt my whole life and have been married to my wife Chris for 24 years. We have 2 kids, a daughter Kaleigh, who is at Grand Valley, and son Collin who is a Junior at DeWitt High School. I graduated from Northwood with an Associates degree in Automotive Marketing and a Bachelors degree in Marketing & Management. I have worked in every department of my family owned dealership before coming to Pauli Ford in July of 2004 and have been in sales for 27 years with 88% of my sales a repeat or referral.","emailTxt":"kevin.mccrackin@pauliford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":54,"imageUrl":"https://cdn-user.dealerrater.com/images/b01dec588055.jpg","drDealerId":16726,"dealerEmpStartDtUtc":"1088640000","industryStartDtUtc":"644198400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":42102,"personPtyId":34575533,"firstName":"Bill","lastName":"McCann","titleText":"Sales Consultant/Inventory Manager","emailTxt":"bill.mccann@pauliford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/users/jkimdealerrater/acc7ccc1-b7cc-4ccd-909a-15704403634d.jpg","drDealerId":16726,"dealerEmpStartDtUtc":"1272672000","industryStartDtUtc":"1272672000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":460947,"personPtyId":35343337,"firstName":"Erin","lastName":"Csapos","titleText":"Sales Consultant","emailTxt":"erin@pauliford.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/f71d77dec33a.jpg","drDealerId":16726,"dealerEmpStartDtUtc":"1509494400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":459859,"personPtyId":34681214,"firstName":"Cher","lastName":"Vue","titleText":"Sales Consultant","emailTxt":"cher@pauliford.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/d73db195b93e.jpg","drDealerId":16726,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":40981,"personPtyId":34578808,"firstName":"Brett","lastName":"Pauli","titleText":"General Manager","emailTxt":"brett.pauli@pauliford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/443004283856.jpg","drDealerId":16726,"dealerEmpStartDtUtc":"1051747200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":515996,"personPtyId":41587827,"firstName":"Will","lastName":"Nippert","titleText":"Salesperson","shortBioText":"I have been in direct sales since 2012, when I began selling knives to the families of the Chicago suburbs. I did this each summer over my years at Michigan State University, where I was fortunate to be a member of the Spartan Marching Band for five seasons, an active member in their sales club, and a coach and player of their premier intramural indoor soccer team. After graduating in sales communication, I moved back to Chicagoland to sell real estate, where I grew to be one of the top performers on one of the top performing teams in the country. It was always my dream, however, to return to Michigan at some point, and after doing so in late 2017, I found my new home at Pauli Ford in Saint Johns. I now reside in Bath with my lovely girlfriend and two needy cats, and my favorite car is the Ford Explorer, because it gives me plenty of space on the inside, plus room to help my friends move if they need it. The next time you come by our dealership, be sure to stop inside and say hello!","emailTxt":"will@pauliford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/a82132bf20c1.jpg","drDealerId":16726,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"1522540800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":459862,"personPtyId":35401050,"firstName":"Tara","lastName":"Hettler","titleText":"Administrative Assistant","emailTxt":"tara.hettler@pauliford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/fccd0be64b6e.jpg","drDealerId":16726,"dealerEmpStartDtUtc":"1367366400","industryStartDtUtc":"1314835200","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":459863,"personPtyId":34626730,"firstName":"Jenny","lastName":"Mallory","titleText":"Administrative Assistant","shortBioText":"I have lived in St Johns for 10 years with my husband and 2 children. I love living and working in a small community and the connections it builds. Before working at Pauli Ford I was a stay at home mom for 10 years.","emailTxt":"jenny@pauliford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":16726,"dealerEmpStartDtUtc":"1377993600","industryStartDtUtc":"1377993600","certifiedEmployee":false,"deptDscrp":"Administration"}]
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 5:30 PM

Pauli Ford Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:30 AM - 3:30 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 8:00 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

Closed

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since February 2007

At Pauli Ford growing our business depends on positive long-term relationships not only with our customers but with each other. We will make decisions based on the well being of our customers and team members alike. We will also provide the absolute best customer and employee experience in a manner that is honest, direct, and transparent.

...



Relationships are the foundation of our growth.

"Relationships are the foundation for our growth"

Service

Wheel Balance

$57.95

Oil, Filter Change

$34.15

Tire Rotation

$17.95

Transmission Service

$189.88 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
345 lifetime reviews. Includes reviews of Pauli Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 5, 2018

    The whole time I was there purchasing my vehicle, I felt like I was amongst friends and family. They made this experience easy, and I felt like they were... very trustworthy.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Pauli Ford

    Thank you for being part of the Pauli Ford Customer family.


    Worked with:
    Robert Milks

    Sales Consultant

    (5.0) 54 reviews

    Tricia Read

    BDC Manager

    (4.9) 37 reviews

    Brian Pauli

    Sales Manager

    (5.0) 59 reviews

    Jason Maliska

    Service Advisor

    (5.0) 8 reviews

    Ryan Mallory

    Ford Master Certified Service Advisor

    (5.0) 31 reviews

    Erik Pitchford

    Parts Manager

    (5.0) 9 reviews

    Jerrod Haindel

    Parts Advisor

    (5.0) 7 reviews

  • 5.0 out of 5
    October 5, 2018

    Everybody at this dealership is warm welcoming and professional. They made what is usually a chore, an easy wonderful experience. They have our business... for life

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Pauli Ford

    Thank you for the review. Welcome to the Pauli Ford Customer Family.


    Worked with:
    Robert Milks

    Sales Consultant

    (5.0) 54 reviews

    Tricia Read

    BDC Manager

    (4.9) 37 reviews

    Brian Pauli

    Sales Manager

    (5.0) 59 reviews

    Jason Maliska

    Service Advisor

    (5.0) 8 reviews

    Ryan Mallory

    Ford Master Certified Service Advisor

    (5.0) 31 reviews

    Frank Pauli

    President

    (5.0) 25 reviews

    Erik Pitchford

    Parts Manager

    (5.0) 9 reviews

    Jerrod Haindel

    Parts Advisor

    (5.0) 7 reviews

  • March 2, 2018

    The auto repair was handled quickly and professionally.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ron, We appreciate you choosing Pauli Ford Service for your repair needs. Thank you for taking time to leave a review.

  • 4.8 out of 5
    September 29, 2018

    We stopped by to look at a used vehicle. This dealership is roomy and open. Frank Pauli is friendly and helpful. I ended up buying a new demo 2018 F-150... with just over 2200 miles on it. This was an enjoyable buying experience. My wife and I (and our puppy too) really like these people.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Pauli Ford

    It was great working with you, your wife and dog too! The Pauli Ford Team appreciates your business.


    Worked with:
    Paul Phillips

    Sales Consultant

    (5.0) 48 reviews

    Frank Pauli

    President

    (5.0) 25 reviews

    Erin Csapos

    Sales Consultant

    (4.9) 9 reviews

  • 5.0 out of 5
    September 26, 2018

    This dealership if filled with kind, caring, and helpful individuals. We didn't feel pressure as we shopped. Paul is good natured and low key. My kind... of sales person. Thanks

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Pauli Ford

    Thank you for sharing your experience.


    Worked with:
    Tricia Read

    BDC Manager

    (4.9) 37 reviews

    Paul Phillips

    Sales Consultant

    (5.0) 48 reviews

  • 5.0 out of 5
    September 19, 2018

    Pauli Ford was great at helping me find the exact vehicle I wanted, providing me with many options along the way. My salesperson followed through with... any questions or requests I had. I was definitely satisfied with them and it would be the first place I would go to for my family's next vehicle.

    Not Applicable
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    Quality of Repair
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    Friendliness
    Not Applicable
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Pauli Ford

    Thank you for taking time to share your experience. Enjoy the new ride.


    Worked with:
    Tricia Read

    BDC Manager

    (4.9) 37 reviews

    Bill McCann

    Sales Consultant/Inventory Manager

    (5.0) 31 reviews

    Erin Csapos

    Sales Consultant

    (4.9) 9 reviews

  • 5.0 out of 5
    September 17, 2018

    If you want to purchase a vehicle with no pressure see Paul Phillips at Pauli Ford St. John's mi. Paul was indeed a pleasure to deal with.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Pauli Ford

    Welcome to the Pauli Ford Customer Family. We service all makes and models. Please keep us in mind for your maintenance needs.


    Worked with:
    Tricia Read

    BDC Manager

    (4.9) 37 reviews

    Paul Phillips

    Sales Consultant

    (5.0) 48 reviews

  • 5.0 out of 5
    September 11, 2018

    We had been looking for a vehicle for a long time, Paul was very patience &was looking for the perfect one for us. He was taking the time & kept keeping... us updated for months. Thank you for all you did, it was very much appreciated.

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    Does recommend this dealer
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    Pauli Ford

    We appreciate the opportunity to find the right vehicle for you. Please keep us in mind for your Service needs.


    Worked with:
    Paul Phillips

    Sales Consultant

    (5.0) 48 reviews

  • 5.0 out of 5
    September 10, 2018

    This is a great dealership with a very friendly and helpful staff. We bought two used vehicles and we had a wonderful experience. We would highly recommend... Pauli ford.

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    Does recommend this dealer
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    Pauli Ford

    Thank you for the glowing recommendation. It was great to work with you and your family.


    Worked with:
    Tricia Read

    BDC Manager

    (4.9) 37 reviews

  • 4.8 out of 5
    September 10, 2018

    Purchased my first car here. The staff was very friendly, patient and understanding. Thank you Pauli Ford for a good first time car buying experience.

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    Does recommend this dealer
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    Pauli Ford

    1st Car Big Day! Thank you for letting us be part of your experience.


    Worked with:
    Robert Milks

    Sales Consultant

    (5.0) 54 reviews

    Tricia Read

    BDC Manager

    (4.9) 37 reviews

    Paul Phillips

    Sales Consultant

    (5.0) 48 reviews

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