Bellevue Nissan

Had my car serviced, great experience. My service advisor, Jason, was very knowledgeable. Will be back!

Great service department friendly employees Jason was very informative and a great coffee selection. Awesome!!!!

Jason was a great service advisor 2 thumbs up. I will be coming back for all my services

Great working with Doug and also finance department. Was in and out within 2 hours to buy new Ariya.

Doug was great! Got me a great deal, and made the whole experience awesome for me and my family. I am thoroughly impressed with his service.

Doug was the best hands down! Amazing salesmen! Definitely Made this whom process amazing and quick and Efficient

Customer Service in their Service Dept has been great. I’ve been getting my Nissans serviced there for 15 years. Adrien in the Service Dept. is especially responsive and communicative!

Called parts department to inquire about a battery for my 2015 rogue and all I got is an attituded from an ignorant person that didn't even want to help. Never calling for parts or going for any service.

The whole Staff is really Friendly and It was a very good Experience over all, Doug is super friendly and always wanted to take care of us us the Best way he could I highly recommend him recommended If you need a vehicle

I did not have a good experience with Nissan Bellevue from the get-go. This will be a long review but ultimately their team guilted me into purchasing a vehicle that had faulty and improper repairs done on it and they now refuse to offer a solution to the issue. I brought my Murano in to be checked and turns out it was totaled, they offered to buy back my car for $2,500 and suggested I look around for a replacement vehicle. After test driving cars, I didn't find one I liked in my budget and was planning to walk away as it's a big decision and purchase. Their sales rep working with me (Doug) was extremely pushy, kept trying to sell me different cars, extend the payment time frame to lower the monthly payment (which does not solve the issue of a car being out of my desired budget), and clearly did not want to take no for an answer. I requested to just take the buyback amount they offered, but they then stated they would only give me $1,500 if I wasn't buying a vehicle from them. They did not inform me of this caveat when they made the original offer. Ultimately, I ended up purchasing a used Audi that was in my budget, utilizing the full buyback amount as a credit. I was glad to have found a car I liked in my budget but did not enjoy my experience. Fast forward, I have been having issues with my car leaking fluid after already having to replace a tire (flat due to no visible puncture) only a month or two into having the car. I tried to bring my car into Nissan as the sales rep had told me that they would be able to service my car there for anything I needed, which was a lie. The service crew would not even look at my car since it wasn't a Nissan. I was finally able to get a service appointment at my car's home dealership and turns out my car had previously been in a major accident and several parts under the hood were installed improperly. None of this was disclosed to me at the time of the purchase. The car had been leaking, probably since I purchased it and the part was clearly eroding all due to an improper installation. The cost to replace the fluid tank/pump is over $800 because the vehicle was not properly inspected when it came into possession by Nissan, even though I was assured it was in great condition and everything had been thoroughly looked over. I called Nissan to explain the issue to them and they informed me my original sales rep was in and she would have him talk to me. The person who came to the phone was not my original sales rep (perhaps because he knew he was in the wrong and didn't want to own up to it?) and unfortunately said there was nothing they would do. I am extremely disappointed with my entire experience with Nissan Bellevue and feel completely lied to and taken advantage of by their team. They guilted and coerced me into purchasing a vehicle from them that was not properly cared for and then told me that there was nothing they would do to help resolve the situation. I encourage anyone who goes here, especially young women, to be wary of their team as clearly they do not have your best interest at heart and will do whatever they need to in order to make a sale and not take responsibility for selling a faultily repaired vehicle.