Shaheen Chevrolet

Got my vehicle in quickly didn’t take long for The radio to be fixed also did a complementary overall on my vehicle and was done with a couple hours. I was pleased.

The dealership did a great job and diagnosing the problem with my truck. I’m making sure that the part came in and letting me know when they couldn’t get it installed.

Dealing with this group of people is fantastic. Our sales person was Brent Cram, and our financie guy was Ryan. They were both fantastic. They are very friendly, and listened to everything we said. When we were ready to leave, we found a dent in the hood. We all didn't notice it earlier. They kept the car and made it right. I can't say enough about Brent, Ryan and the whole at Shaheen Chevrolet. Will definitely be buying from them again. It was well worth the 150 mile trip to get there.

My TEAM at Shaheen was excellent!!! Highly recommend, especially for a first time car buyer

Finding a dealership that has great service after the sale and a staff that will support you is hard to find these days. Shaheen Chevy is a great mix of product and people. 100% have confidence in this dealership!

Always clean in the show room and service areas salespeople are friendly, knowledgeable but are not pushy.

Theresa our sales lady was very helpful and honest, My husband and I live outside state of Michigan. The service we had gotten outstanding, it sure was worth the trip, Everyone there was great. We will never go any place else. Other car dealerships needs to learn from you. Thank you so much.

They literally sold the car I was buying to another buyer while my deal was in process. It was very clear I was buying the car, we had; * Reviewed & accepted preliminary numbers, and ...decided to move forward, * Credit app was done and approved, * Loan was approved, and * Salesperson was finalizing the papers. BUT THEN... the salesperson says he is still finalizing the papers but FYI, someone was test driving the car! WHAT? WHY? I am buying the car, I'm just waiting for the final papers. Why would they let someone test drive a car that I was clearly buying. Next he says; they bought the car. I do not understand, how is that possible. Everything was done! Just waiting for the final papers, the last step in this miserable process. They tried to justify what they did by saying: * they do not hold cars, * they do not take deposits, * it was taking to long cuz the first conversation between them and myself was 5 days prior... and thats true, and if someone walked in and bought the car then, that was fine, but it didn't happen 5 days ago, it happened after they ran our credit and got the loan, after they got all our personal info... it happen while I was waiting for THEM to finish the final papers. How would you feel if you were sitting there waiting for them to bring out the final papers after you been through all the worse part of buying a car, and they walk out and say oh btw we sold the car. How does that happen? I believe that's a breach of contract, because we gave them permission to do a hard hit on our credit and got the loan approved and had come to a verbal agreement, so breech of an oral contract, also "no-intent to sell, or even fraud, from what I read, all things I could possibly legally pursue, but I wasted time on them. So PLEASE be careful ! They had all of our personal info, Picture IDs, SS#s ...everything. They can dispute this if they wish but I have all the messages, I have no reason to make this up. I posted this because I want people to be careful, do not fall for their "52 years reputation" speech. Please don't fall for that.

Zack and the team were absolutely amazing! They work with you and truly believe in finding the best vehicle for you and your checkbook! I love my new Traverse and all the features; which Zack took time to make sure I knew how to use and that everything was set up before letting driving off! Not my first rodeo with dealerships/leases/purchases, but by far the best experience I’ve had. I would recommend them as a first pick. If they don’t have it, they can get it! You wont be disappointed.

I had not had a car available for my use since December 3 because I was working with Capital Honda of Okemos and they were doing nothing for me. I contacted Shaheen at 11 o'clock on Thursday, December 26, and I was driving home the car I purchased at 20 minutes after 4. I first spoke to Ashley via a phone number displayed on the internet. She was a very pleasant person to deal with. She transferred me to salesperson Jacob Haner who got right on the job. The Shaheen used Honda inventory showed 3 Honda Civics, two with $20,000+ prices and one at $9,999+. The $9,000+ was my price range. It was a 2008 with 50,000 miles on it. Wow! I described it to Jacob and he looked to see whether it was still available. It was. He drove to my residence in Eaton Rapids to bring me to the Shaheen sales office in Lansing to take care of the paperwork. After finishing the necessary paperwork with Jacob, I completed the purchase with Ryan. Both these men worked competently and courteously with me. I traded in my 2002 Civic with 230,000 miles on it. If this one lasts me like that one, I will not need another car being 81 years of age. However, if I do need another Honda, I will not waste my time with any other dealers. I am sold on Shaheen and I will confidently and cheerfully recommend the agency to anyone who asks about my present purchase.