Shaheen Chevrolet

Kind, considerate, professional. After setting our appointment. I found the dealership to be clean. Our first choice in vehicles was available and ready... for out lease.

Worried that our '08 Chrysler Aspen (291k miles) didn't have much left to give, we were seeking newer transportation. Found it at Shaheen in the form... of a '17 GMC Acadia Denali coming off a lease. One of the best car-buying experiences I've ever had, thanks especially because of our Sales Rep Matt Boutwell and Nichole Krause who assisted with the financing. Was hard to give up on the best vehicle I've purchased to date, but it feels like we're off to a good start!

This was my first brand new car, I've always bought used cars. Doug Sandberg made the process flawless and I couldn't be happier. I recommend Shaheen to... everyone that is in need of a car (new or used) their professionalism and knowledge can not be beat. They definitely make the customer to priority.

They did a big price increase for oil change originally $60 now it is $110 without even telling me, they left all their unsanitary stuff in my seat and... on my steering wheel, they are too big for customer service and care!! I added this a couple hours later... that they didn't even check my tire pressure and rotate my tires ( even have a picture of my tire pressure but it will not let me post it) look at all the one star ratings.. always the same excuse.

Working with Dan to resolve issues has always been a good experience. Even though the outcome was not always in my favor, Dan was prompt and considerate.... Thanks to all at Shaheen's

Great service. Won't be under sold. John, Steve, and Matt were an absolute pleasure to work with. They went way above and beyond. They didn't have a vehicle... with everything I wanted and they found one and had it on their lot in 2 business days!

My salesman, Jacob Gray, gave me a whole new experience while purchasing a vehicle. For me, having to purchase a new/another vehicle has always been an... experience that is similar to a dentist visit - in other words, dreaded and extremely uncomfortable. Jacob changed that for me. I felt I could trust him to find the best possible car for me, while staying within my budget and not pressuring me into spending more than I was comfortable with. Any questions or concerns I had were taken care of in a stress-free and professional manner. I've always felt that Shaheen Chevrolet has outstanding customer service, and I believe that Jacob took it up a few notches to an Exceptional experience. Best, Cathy L.

Zack from the pre-owned department helped me purchase a Subaru Outback. I met Zack in the parking lot. His professionalism and low keyed manner was helpful... in releasing my anxieties. I also want to acknowledge the advertising department for the great write up for the Subaru and the woman who set up my appointment. Thanks, Zack.

I always buy GM products. for the last 40 years I dealt with most of the GM/Buick/Chevy dealers in Lansing. This is the first I dealt with Shaheen and... the experience was the best I have had. Jack Van Pelt was my sales person, he did not give any pressure and when my wife kept changing what she wanted, he found exactly what we wanted. Thank you Shaheen and thank you Jack.

They cross threaded a lugnut the last time they replaced one of my tires. So now i have to pay someone to get it off and replace the stud. Also they fuxed... my spoiler and within six months its already coming off.