Red McCombs Hyundai Northwest

They were fast and easy to work with. Got us exactly what we wanted and we left happy!

This dealership had a great deal that my wife took advantage of. While getting an oil change on her car (Fantastic service department as well) I found another great deal. If you’re in the market for a new car, like the Santa Cruz and you don’t mind it being a 2024 I suggest you go take advantage.

best service team in SA. i’ve heard horror stories about other dealership’s service departments. so grateful to have discovered this one. thanks so much for all that y’all do.

Great and fast service! Friendly staff and a beautiful waiting area! My car was returned to me quickly and with no hassle!

The technician figured out the problem quickly and had me back on my way in a short amount of time! Couldn’t be happier!

All are helpful and they gave updates every now and then. Also they had few snacks options as well.

I was unaware in a timely manner that the incentives would be expiring on end of July. Forced me to settle things a bit quicker than I preferred. Fortunately, they did have the vehicle in both the exterior and interior color that I wanted. Due to poor communications between the sales and finance depts., all additions that I had agreed on were not on the vehicle on the day scheduled for pick up. It took an add'l week to order/receive/install the parts. Was blindsided by the problem/cost of installing a Level 2 charger at my home. Suggest that when someone is shopping for an EV the dealerships have someone that can discuss this area and possibly send an expert to project site. Fortunately, I am very much enjoying my new IONIQ 5, so all the problems will gradually fade away. At least until the lease period elapses and I decide to purchase the vehicle, and the dealership tries to charge me more than the agreed to amount. The finance man specifically told me that no add'l charges (such as sales tax) will apply.

Super easy setting appointments, getting services done in a timely manner, and always friendly staff! Great job!

I enjoyed the cleanliness, snacks, and available water and coffee machine. I appreciated that the dealership was technologically up to date and that the purchase process was hassle free. However, if you need to follow up no one is available, they always direct you back to your sales representative Joseph Del La Rosa “JD” who doesn’t appear to have set hours so good luck with getting back with them. JD offered to put my front license plate on a few days later since it was late and technically they were closed; yet about 4 weeks after purchasing the car it still hasn’t been installed. I can’t even get in touch with JD and looking at the mount they provided it doesn’t appear to be the right holder so when I went to pick up my registration I inquire. However, again they directed me to JD, but after standing there for about 20 min they realized he must have left for the day. Lastly, before driving off with the vehicle initially JD offered complimentary window tint as a thank you for coming back to purchase the car with him months later. Obviously, that wasn’t true because I’ve followed up multiple times, left voicemail, sent text messages and nothing, so I’ve caulked it up as that was a lie.

Always a pleasure to work with your service team! I recommend this dealer to friends and family!