Z Imports

2.9 out of 5 2.9

Reviews

2.9 out of 5 2.9
56 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    February 11, 2020

    These people are dishonest and shady. They epitomize the stereotype of shyster used car salesmen. I test drove a car, liked it and tried to buy it. We... couldn’t agree on price; that is ok. During our negotiating that salesman actually said that it was illegal for them not to charge $149 documentation fee. Liars! Plus it’s an insult to the buyer’s intelligence. Doc fees are just profit for the dealer. If he is willing to make such an obvious lie; what else are they lying about (probably everything). Look at these reviews! The 5 star reviews are clearly phony. These people are not nice to deal with, rude and disrespectful. If you shop there be prepared for an unpleasant experience.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 8, 2020

    We purchased a car and weeks later it broke down. Once the mechanic looked at it we were shocked to be told the engine was shot, needed a full replacement,... along with a list of other repairs. The cost of the engine alone is thousands more than we paid for the car. They did nothing to remedy selling us a piece of crap car that cost nearly $5,000! They are dishonest, they are rude, do not shop here.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • June 26, 2018

    PROFESSIONAL AND KIND. WILL COME BACK FOR SURE. THIS IS MY SECOND CAR FROM THIS DEALERSHIP AND I AM VERY HAPPY WITH THE SERVICE AND THE VEHICLES AS WELL.... HIGHLY RECOMMENDED!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 6 found this review helpful. Did you?
  • 5.0 out of 5
    November 5, 2019

    Nice cars, nice prices and a nice dealership. Marko was a pleasure to deal with. Would definitely buy from again. Love our new used Lexus.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    October 28, 2019

    I placed deposit on 4x4 pick up Truck on Friday 10/25/19 After reading the review , on 10/28/19 I changed my mind in purchasing Truck. Money wasn’t... refunded. They keep my 200.00 deposit

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    October 25, 2019

    My husband and I are very pleased with our experience at Z Imports! One of the gentleman came out and kindly greeted us and asked us what we were looking... for.. We had plenty of time to look around. There was no pressure to make a decision That’s important to u. We highly recommend Z Imports and will consider them If/ when on our next purchase.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    July 8, 2019

    I called about a 2004 golf gti that was priced at 3,800 (the high end of the price spectrum for the car). I tried to talk him down and say ill come see... it if you put it down to 3,000 and used kbb.com as a reference to what a good price should be. I was quickly told kbb.com doesn't sell cars and thus they don't have adequate prices and he proceeded to go off on me for referencing kbb.com. Z imports has no negotiating skills and if you are trying to get a fair price, I'm sorry to say, but THIS ISN'T THE DEALERSHIP!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    12 people out of 17 found this review helpful. Did you?
  • 1.0 out of 5
    May 4, 2019

    Knowingly sold me a car with two blown turbos. ($10,000 expense at the Audi dealer) When I told dealership about problem they showed me a receipt for the... parts that they got to try to fix the car on the cheap. Total disaster. Owner promised me to send me a check for $1000 (compared to a $10,000 repair bill that is nothing but I'll take what I can get) and he never even did that. Found the previous owner of the car and verified that the car had two blown turbos when this dealership bought it. Car was running horribly as soon as I took delivery. Totally misrepresented car. Avoid this dealer!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    25 people out of 25 found this review helpful. Did you?
  • 5.0 out of 5
    April 12, 2019

    Very professional people! Very honest about vechile condition for the beginning. 9 months later couldn’t be happier with my purchase! Thank you Zimports... and as well a big thanks to Zarko! Great guy!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
  • 3.0 out of 5
    April 6, 2019

    Saw the Jeep online, drove by did not see on the lot. Emailed and texted through app, both responded quickly but would not answer my questions if jeep... was there or not, only wanted phone number to call. Called a week later said Jeep was sold 30 mins ago but was at another lot. Seemed like a scam.

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    10 people out of 11 found this review helpful. Did you?
View More Reviews