Reviews
I'm an out of state buyer who is willing to gamble.
I'm an out of state buyer who is willing to gamble. I was looking for the best specimen of a particular older car which I didn't need-but wanted. I went into this with the attitude I was willing to spend a couple of thousand extra to get eveything right. The car was a one owner 2009 Florida car with 74K miles. The body and paint was in incredible condition. I spent an additional $1500 for a new suspension and to replace degraded window rubber seals neither of which was absolutely necessary-but I like to have things right. The car now looks and runs like 2 year old car-people are shocked when I tell them it is 15 years old! This is the second -and probably last car I will purchase online. I got burned on a previous online purchase-but this was an impulse buy which I could afford to risk and only time will tell if I made out Ok. But for now, I'm pleased. All this being said, Emron was true to his word and even came through with the missing owners manual a couple of weeks later. As of now, I consider my experience was good one.
I'm an out of state buyer who is willing to gamble.
I'm an out of state buyer who is willing to gamble. I was looking for the best specimen of a particular older car which I didn't need-but wanted. I went into this with the attitude I was willing to spend a couple of thousand extra to get eveything right. The car was a one owner 2009 Florida car with 74K miles. The body and paint was in incredible condition. I spent an additional $1500 for a new suspension and to replace degraded window rubber seals neither of which was absolutely necessary-but I like to have things right. The car now looks and runs like 2 year old car-people are shocked when I tell them it is 15 years old! This is the second -and probably last car I will purchase online. I got burned on a previous online purchase-but this was an impulse buy which I could afford to risk and only time will tell if I made out Ok. But for now, I'm pleased. All this being said, Emron was true to his word and even came through with the missing owners manual a couple of weeks later. As of now, I consider my experience was good one.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We bought the Subaru, that speaks for it's self.
We bought the Subaru, that speaks for it's self. We really like the all wheel drive.
We bought the Subaru, that speaks for it's self.
We bought the Subaru, that speaks for it's self. We really like the all wheel drive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
DO NOT BUY FROM HERE!
DO NOT BUY FROM HERE! Was sold a used vehicle with a bad transmission. And this dealership tried to hide the fact that they knew the transmission was bad. I've had this vehicle since April and have had 8k worth of work done to it, including a new transmission. RICK was who sold me this xxx!
DO NOT BUY FROM HERE!
DO NOT BUY FROM HERE! Was sold a used vehicle with a bad transmission. And this dealership tried to hide the fact that they knew the transmission was bad. I've had this vehicle since April and have had 8k worth of work done to it, including a new transmission. RICK was who sold me this xxx!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great selection.
Great selection. Stuff very helpfull. No pressure. Bought great car at very fair price. Thank you Z.
Great selection.
Great selection. Stuff very helpfull. No pressure. Bought great car at very fair price. Thank you Z.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a car from here the car was perfect no issues
I bought a car from here the car was perfect no issues they have really good prices
I bought a car from here the car was perfect no issues
I bought a car from here the car was perfect no issues they have really good prices
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They was very unprofessional did not like the experience
They was very unprofessional did not like the experience at all. Customer service suck. It may be the sales person just was having a bad day.
They was very unprofessional did not like the experience
They was very unprofessional did not like the experience at all. Customer service suck. It may be the sales person just was having a bad day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Z Imports is not a company you want to do business.
Z Imports is not a company you want to do business. I bought a Cadillac here and it literally would not run the next day. I didn’t even have the car for 24 hours. I should have filed a lemon law lawsuit with them but I didn’t. Lesson learned. I would rather walk than do business with them ever again. Do yourself a favor and go to a trustworthy dealership. There are too many honest people out there versus doing business with Z Imports.
Z Imports is not a company you want to do business.
Z Imports is not a company you want to do business. I bought a Cadillac here and it literally would not run the next day. I didn’t even have the car for 24 hours. I should have filed a lemon law lawsuit with them but I didn’t. Lesson learned. I would rather walk than do business with them ever again. Do yourself a favor and go to a trustworthy dealership. There are too many honest people out there versus doing business with Z Imports.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I purchased a 2013 Mercedes E350 wagon that is totally
I purchased a 2013 Mercedes E350 wagon that is totally immaculate! It literally looked and runs like it’s brand new. I got a great deal on it several thousand dollars below bluebook and I have put 2500 miles on it now and it runs phenomenal and looks phenomenal! Z mailed me my title right away, and was very helpful with me making the purchase! I would absolutely buy another car here without hesitation. Thank you so much for the amazing car!
I purchased a 2013 Mercedes E350 wagon that is totally
I purchased a 2013 Mercedes E350 wagon that is totally immaculate! It literally looked and runs like it’s brand new. I got a great deal on it several thousand dollars below bluebook and I have put 2500 miles on it now and it runs phenomenal and looks phenomenal! Z mailed me my title right away, and was very helpful with me making the purchase! I would absolutely buy another car here without hesitation. Thank you so much for the amazing car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
DO NOT BUY THE MISREPRESENTATED WARRANTY THEY SELL & MAKE
DO NOT BUY THE MISREPRESENTATED WARRANTY THEY SELL & MAKE SURE YOU GET YOUR VEHICLE INSPECTED BY A REPUTABLE MECHANIC BEFORE PURCHASE We purchased a vehicle for our son from this dealership and I failed my number 1 requirement when buying a used vehicle. ALWAYS get it inspected by a reputable mechanic. We failed to do that and have been majorly paying the price. We purchased their warranty BUT they only gave us the 1st 3 pages of the warranty stapled together. Later found after MULTIPLE DENIALS of claim repairs that the warranty is 16 pages long and denies about EVERYTHING. They sold it to us stating it was exclusionary and we would be hard pressed to find anything that wasn't covered..... well we haven't been hard pressed because just about EVERYTHING has been denied and what wasnt denied we had to fight like xxxx to get paid. I've spent more in hours and time fighting with the crappy warranty company. Have been trying to get the warranty refunded for OVER 18 months & sales person doesn't answer emails or voice mails. Yep he got his commission and now I'm forgotten. Not to mention the number 1 exclusion on the warranty not shared with us and the ENTIRE underbody of this Jeep is falling apart due to rust. (My mechanic inspection would have stopped us from purchasing had I listened to my gut). They knew the warranty wasn't going to pay for the thousands of dollars of repair dollars that we have spent. Oh yeah, it gets better the warranty page that we did receive states the company pays up to MSRP but the warranty company actually pays something they call "Best Price" but you can't get your car repaired ANYWHERE at this best price. They paid $200 for a starter repair that cost almost $500 and MSRP is OVER $700 but their best price is $244. Do not do business with this place unless you get your potential vehicle inspected elsewhere and please do not purchase this crappy warranty. Find an honest mechanic and great warranty with someone like William Vaughn at Stormstrike. He won't screw you and his morals/ethics and customer experience is honest and forth right.... not anything that this dealership or Owner Shield knows anything about. Since Owner Shield is making millions they built a huge new beautiful headquarters in Texas (where do you think those funds came from? Yep you guessed it your premium OVERPAYMENT for the worthless warranty and their inability to pay "up to MSRP" RUN DONT WALK
DO NOT BUY THE MISREPRESENTATED WARRANTY THEY SELL & MAKE
DO NOT BUY THE MISREPRESENTATED WARRANTY THEY SELL & MAKE SURE YOU GET YOUR VEHICLE INSPECTED BY A REPUTABLE MECHANIC BEFORE PURCHASE We purchased a vehicle for our son from this dealership and I failed my number 1 requirement when buying a used vehicle. ALWAYS get it inspected by a reputable mechanic. We failed to do that and have been majorly paying the price. We purchased their warranty BUT they only gave us the 1st 3 pages of the warranty stapled together. Later found after MULTIPLE DENIALS of claim repairs that the warranty is 16 pages long and denies about EVERYTHING. They sold it to us stating it was exclusionary and we would be hard pressed to find anything that wasn't covered..... well we haven't been hard pressed because just about EVERYTHING has been denied and what wasnt denied we had to fight like xxxx to get paid. I've spent more in hours and time fighting with the crappy warranty company. Have been trying to get the warranty refunded for OVER 18 months & sales person doesn't answer emails or voice mails. Yep he got his commission and now I'm forgotten. Not to mention the number 1 exclusion on the warranty not shared with us and the ENTIRE underbody of this Jeep is falling apart due to rust. (My mechanic inspection would have stopped us from purchasing had I listened to my gut). They knew the warranty wasn't going to pay for the thousands of dollars of repair dollars that we have spent. Oh yeah, it gets better the warranty page that we did receive states the company pays up to MSRP but the warranty company actually pays something they call "Best Price" but you can't get your car repaired ANYWHERE at this best price. They paid $200 for a starter repair that cost almost $500 and MSRP is OVER $700 but their best price is $244. Do not do business with this place unless you get your potential vehicle inspected elsewhere and please do not purchase this crappy warranty. Find an honest mechanic and great warranty with someone like William Vaughn at Stormstrike. He won't screw you and his morals/ethics and customer experience is honest and forth right.... not anything that this dealership or Owner Shield knows anything about. Since Owner Shield is making millions they built a huge new beautiful headquarters in Texas (where do you think those funds came from? Yep you guessed it your premium OVERPAYMENT for the worthless warranty and their inability to pay "up to MSRP" RUN DONT WALK
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
This review is inaccurate in the fact over a 4 year period the customer had over $3000 worth of claims paid by the service contract company and the service contract paid all claims according to contract guidelines and market pricing of parts and labor. The author of this review sued the service contract company and lost in court because the company performed the service it was responsible to perform. Customer was given complete information at time of delivery concerning the policy(approximately 20 pages) in her folder and the 3 pages she refers to are the first 3 pages of the contract which was in an envelope to put in glove box and contained info pertinent to info needed immediately such as roadside assistance number contract number and info needed by a service facility to start a claim. She has definitely received benefit of her coverage and unfortunately she felt differently and had to write this review. Also pertaining to her request for refund since her claims exceeded any refund that would be available when she requested the refund it was zero. I hope the rebuttal helps explain that complete situation and that there is always more to this negative review than was written
Great service
I purchased a Toyota Camry , the sales guy he was nice , the car was in perfect shape , great price , I trust them and my next car will be from here lol
Great service
I purchased a Toyota Camry , the sales guy he was nice , the car was in perfect shape , great price , I trust them and my next car will be from here lol
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase