Z Imports

2.8
(76 reviews)
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Sales hours:
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Sales
Monday 10:00am–6:30pm
Tuesday 10:00am–6:30pm
Wednesday 10:00am–6:30pm
Thursday 10:00am–6:30pm
Friday 10:00am–6:30pm
Saturday 10:00am–5:30pm
Sunday Closed

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(317) 608-1343 (317) 608-1343

Inventory

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About our dealership

This seller has been on Cars.com since March 2021.
LOOKING FOR A GREAT CAR AT A GREAT PRICE???? We provide auto check report on every vehicle in our inventory. All of our cars go for an independent third party inspection at a local service center. We have been in business since 2000 and the leading imports used car dealer in Indianapolis. We now have a finance department specializing in all types of credit allowing us the opportunity to provide our customers with financing options. Regardless what your credit score we are able to address your automotive needs. Our staff is widely diversified speaking ENGLISH SPANISH SERBIAN HINDI URDU & PUNJABI.
Quality Pre-Owned Cars

Reviews

2.8
(76 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

I purchased a 2013 Mercedes E350 wagon that is totally

I purchased a 2013 Mercedes E350 wagon that is totally immaculate! It literally looked and runs like it’s brand new. I got a great deal on it several thousand dollars below bluebook and I have put 2500 miles on it now and it runs phenomenal and looks phenomenal! Z mailed me my title right away, and was very helpful with me making the purchase! I would absolutely buy another car here without hesitation. Thank you so much for the amazing car!

5.0

I purchased a 2013 Mercedes E350 wagon that is totally

I purchased a 2013 Mercedes E350 wagon that is totally immaculate! It literally looked and runs like it’s brand new. I got a great deal on it several thousand dollars below bluebook and I have put 2500 miles on it now and it runs phenomenal and looks phenomenal! Z mailed me my title right away, and was very helpful with me making the purchase! I would absolutely buy another car here without hesitation. Thank you so much for the amazing car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

DO NOT BUY THE MISREPRESENTATED WARRANTY THEY SELL & MAKE

DO NOT BUY THE MISREPRESENTATED WARRANTY THEY SELL & MAKE SURE YOU GET YOUR VEHICLE INSPECTED BY A REPUTABLE MECHANIC BEFORE PURCHASE We purchased a vehicle for our son from this dealership and I failed my number 1 requirement when buying a used vehicle. ALWAYS get it inspected by a reputable mechanic. We failed to do that and have been majorly paying the price. We purchased their warranty BUT they only gave us the 1st 3 pages of the warranty stapled together. Later found after MULTIPLE DENIALS of claim repairs that the warranty is 16 pages long and denies about EVERYTHING. They sold it to us stating it was exclusionary and we would be hard pressed to find anything that wasn't covered..... well we haven't been hard pressed because just about EVERYTHING has been denied and what wasnt denied we had to fight like xxxx to get paid. I've spent more in hours and time fighting with the crappy warranty company. Have been trying to get the warranty refunded for OVER 18 months & sales person doesn't answer emails or voice mails. Yep he got his commission and now I'm forgotten. Not to mention the number 1 exclusion on the warranty not shared with us and the ENTIRE underbody of this Jeep is falling apart due to rust. (My mechanic inspection would have stopped us from purchasing had I listened to my gut). They knew the warranty wasn't going to pay for the thousands of dollars of repair dollars that we have spent. Oh yeah, it gets better the warranty page that we did receive states the company pays up to MSRP but the warranty company actually pays something they call "Best Price" but you can't get your car repaired ANYWHERE at this best price. They paid $200 for a starter repair that cost almost $500 and MSRP is OVER $700 but their best price is $244. Do not do business with this place unless you get your potential vehicle inspected elsewhere and please do not purchase this crappy warranty. Find an honest mechanic and great warranty with someone like William Vaughn at Stormstrike. He won't screw you and his morals/ethics and customer experience is honest and forth right.... not anything that this dealership or Owner Shield knows anything about. Since Owner Shield is making millions they built a huge new beautiful headquarters in Texas (where do you think those funds came from? Yep you guessed it your premium OVERPAYMENT for the worthless warranty and their inability to pay "up to MSRP" RUN DONT WALK

1.0

DO NOT BUY THE MISREPRESENTATED WARRANTY THEY SELL & MAKE

DO NOT BUY THE MISREPRESENTATED WARRANTY THEY SELL & MAKE SURE YOU GET YOUR VEHICLE INSPECTED BY A REPUTABLE MECHANIC BEFORE PURCHASE We purchased a vehicle for our son from this dealership and I failed my number 1 requirement when buying a used vehicle. ALWAYS get it inspected by a reputable mechanic. We failed to do that and have been majorly paying the price. We purchased their warranty BUT they only gave us the 1st 3 pages of the warranty stapled together. Later found after MULTIPLE DENIALS of claim repairs that the warranty is 16 pages long and denies about EVERYTHING. They sold it to us stating it was exclusionary and we would be hard pressed to find anything that wasn't covered..... well we haven't been hard pressed because just about EVERYTHING has been denied and what wasnt denied we had to fight like xxxx to get paid. I've spent more in hours and time fighting with the crappy warranty company. Have been trying to get the warranty refunded for OVER 18 months & sales person doesn't answer emails or voice mails. Yep he got his commission and now I'm forgotten. Not to mention the number 1 exclusion on the warranty not shared with us and the ENTIRE underbody of this Jeep is falling apart due to rust. (My mechanic inspection would have stopped us from purchasing had I listened to my gut). They knew the warranty wasn't going to pay for the thousands of dollars of repair dollars that we have spent. Oh yeah, it gets better the warranty page that we did receive states the company pays up to MSRP but the warranty company actually pays something they call "Best Price" but you can't get your car repaired ANYWHERE at this best price. They paid $200 for a starter repair that cost almost $500 and MSRP is OVER $700 but their best price is $244. Do not do business with this place unless you get your potential vehicle inspected elsewhere and please do not purchase this crappy warranty. Find an honest mechanic and great warranty with someone like William Vaughn at Stormstrike. He won't screw you and his morals/ethics and customer experience is honest and forth right.... not anything that this dealership or Owner Shield knows anything about. Since Owner Shield is making millions they built a huge new beautiful headquarters in Texas (where do you think those funds came from? Yep you guessed it your premium OVERPAYMENT for the worthless warranty and their inability to pay "up to MSRP" RUN DONT WALK

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

This review is inaccurate in the fact over a 4 year period the customer had over $3000 worth of claims paid by the service contract company and the service contract paid all claims according to contract guidelines and market pricing of parts and labor. The author of this review sued the service contract company and lost in court because the company performed the service it was responsible to perform. Customer was given complete information at time of delivery concerning the policy(approximately 20 pages) in her folder and the 3 pages she refers to are the first 3 pages of the contract which was in an envelope to put in glove box and contained info pertinent to info needed immediately such as roadside assistance number contract number and info needed by a service facility to start a claim. She has definitely received benefit of her coverage and unfortunately she felt differently and had to write this review. Also pertaining to her request for refund since her claims exceeded any refund that would be available when she requested the refund it was zero. I hope the rebuttal helps explain that complete situation and that there is always more to this negative review than was written

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5.0

Great service

I purchased a Toyota Camry , the sales guy he was nice , the car was in perfect shape , great price , I trust them and my next car will be from here lol

5.0

Great service

I purchased a Toyota Camry , the sales guy he was nice , the car was in perfect shape , great price , I trust them and my next car will be from here lol

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

I got Great deals on used European cars I bought

I got a good deal on used BMW and seller Zack was very helpful that I bought another Audi A5 car from him for my Turo business. Very helpful with financing and letting me test drive cars with no pressure. It was a best deal in 250 miles radius that I decided to drive for it and noticed that he had many nice cars on the lot.

5.0

I got Great deals on used European cars I bought

I got a good deal on used BMW and seller Zack was very helpful that I bought another Audi A5 car from him for my Turo business. Very helpful with financing and letting me test drive cars with no pressure. It was a best deal in 250 miles radius that I decided to drive for it and noticed that he had many nice cars on the lot.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

15 Audi A5

I purchased a vehicle from Z imports and couldn't have had a better experience. I was fortunate enough to have Zack as my salesperson. He was amazing and made the process effortless. I traveled 4 hours to purchase this vehicle and there was an issue with my financial institution not providing all requirement documents to complete the sale. It was after 5pm at this point and my financial institution was closed leaving me in serious limbo. The General Manager understood my situation and let me leave with the vehicle. I was so thankful. I wouldn't hesitate for minute to travel 4 hrs again to purchase a vehicle from Zimports.

5.0

15 Audi A5

I purchased a vehicle from Z imports and couldn't have had a better experience. I was fortunate enough to have Zack as my salesperson. He was amazing and made the process effortless. I traveled 4 hours to purchase this vehicle and there was an issue with my financial institution not providing all requirement documents to complete the sale. It was after 5pm at this point and my financial institution was closed leaving me in serious limbo. The General Manager understood my situation and let me leave with the vehicle. I was so thankful. I wouldn't hesitate for minute to travel 4 hrs again to purchase a vehicle from Zimports.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Won't Answer

Can't even get these people to answer the phone, and they don't have a voice-mail setup. These aren't great signs of somewhere you want to buy your car from. Any other dealership will be happy to talk with you and work with you.

1.0

Won't Answer

Can't even get these people to answer the phone, and they don't have a voice-mail setup. These aren't great signs of somewhere you want to buy your car from. Any other dealership will be happy to talk with you and work with you.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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1.0

Wanted to like them.

Wanted to like them. Had a really nice interaction with Rick the sales rep but in the end the car is a piece of junk (Audi Q5) and the issues are too soon and too numerous for them to not know. Drove from OH to IN to make purchase. Did not catch that the pano-roof sunscreen had been cut out crudely until I went to close it the following day. Oil light came on next day despite the car computer indicating it was still 6k miles away from next oil servicing. Rear marker lights were not functional. License plate lights were not functional. Front fog lights went out in less than a week of ownership. Mechanic we took to for a post purchase inspection screen printed 12 pages worth of error codes that had not been corrected properly in order to be reset. $1k in repairs and servicing the first week of ownership. Now the car is showing on 50% oil level remaining just 7 days and 300miles since it had an oil change by the inspecting mechanic. I brought all of the above to the sales reps attention but have not heard anything in response. Doubt I will. My experience will serve as a warning to others.

1.0

Wanted to like them.

Wanted to like them. Had a really nice interaction with Rick the sales rep but in the end the car is a piece of junk (Audi Q5) and the issues are too soon and too numerous for them to not know. Drove from OH to IN to make purchase. Did not catch that the pano-roof sunscreen had been cut out crudely until I went to close it the following day. Oil light came on next day despite the car computer indicating it was still 6k miles away from next oil servicing. Rear marker lights were not functional. License plate lights were not functional. Front fog lights went out in less than a week of ownership. Mechanic we took to for a post purchase inspection screen printed 12 pages worth of error codes that had not been corrected properly in order to be reset. $1k in repairs and servicing the first week of ownership. Now the car is showing on 50% oil level remaining just 7 days and 300miles since it had an oil change by the inspecting mechanic. I brought all of the above to the sales reps attention but have not heard anything in response. Doubt I will. My experience will serve as a warning to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

Best experience!

Can't recommend this dealership enough! Let me start by saying that when you buy a car "as is," you should realize what you are getting. You should also have it checked out by a reputable mechanic of your choosing. I liken it to buying a car from a private person. I found the car I wanted for a GREAT PRICE, low mileage, amazing condition, etc online. However, I hadn't realized this dealership was 4 hours from me! I called to inquire, not expecting very much, but Imran was both helpful and reassuring. He let me know the delivery process was neither expensive nor complicated. Buying a car from someone in another state, that you have never seen or driven is definitely very risky, but Z Imports made everything so easy! The mechanic I arranged for them to take it to (this service itself, that they were willing and happy to do it, was above and beyond) reaffirmed what they told me. The car definitely checked out. I can't believe I bought a car like this, as I am very cautious by nature, but I took every precaution and they helped me do so along the way. I could not be happier with my new car! I would certainly buy from them again and recommend them.

5.0

Best experience!

Can't recommend this dealership enough! Let me start by saying that when you buy a car "as is," you should realize what you are getting. You should also have it checked out by a reputable mechanic of your choosing. I liken it to buying a car from a private person. I found the car I wanted for a GREAT PRICE, low mileage, amazing condition, etc online. However, I hadn't realized this dealership was 4 hours from me! I called to inquire, not expecting very much, but Imran was both helpful and reassuring. He let me know the delivery process was neither expensive nor complicated. Buying a car from someone in another state, that you have never seen or driven is definitely very risky, but Z Imports made everything so easy! The mechanic I arranged for them to take it to (this service itself, that they were willing and happy to do it, was above and beyond) reaffirmed what they told me. The car definitely checked out. I can't believe I bought a car like this, as I am very cautious by nature, but I took every precaution and they helped me do so along the way. I could not be happier with my new car! I would certainly buy from them again and recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Not worth dealing

They look at every detail on trade ins. But when you mention there details on there cars somehow there autos are always worth more.And your trade in is below. I believe they get there autos as is put out on lot or dealer site to sell as is.Not worth dealing with them.

1.0

Not worth dealing

They look at every detail on trade ins. But when you mention there details on there cars somehow there autos are always worth more.And your trade in is below. I believe they get there autos as is put out on lot or dealer site to sell as is.Not worth dealing with them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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1.0

buyer beware

bought 2008 toyota camry with 100 k on it car turned out to be a disaster total piece of junk buyer beware you have been warned they did try and do something to it but never really did any good

1.0

buyer beware

bought 2008 toyota camry with 100 k on it car turned out to be a disaster total piece of junk buyer beware you have been warned they did try and do something to it but never really did any good

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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