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Elder Mitsubishi

(1,893 reviews)
Visit Elder Mitsubishi
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
2023 state dealer award
View 10 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (877) 226-3112 (877) 226-3112
Used (512) 782-4064 (512) 782-4064
Service (888) 676-5509 (888) 676-5509

Reviews

(1,893 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Elder Mitsubishi from DealerRater.

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Dream come true!

Before coming to Elder Mitsubishi I was very hesitant about dealerships; so really wasn’t looking to buy a car from one. Had always purchased my cars from private party’s. I doubted Elder would even have a car I liked, but Dasia Hood was genuinely kind and beautiful inside and out, she helped me find a car I had only dreamed about having. Moving up from a raggedy GMC Envoy and giving a great deal that worked perfect with my budget. Thank you Scott, Dasia and Alex for the great service. It’s a dream come true.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Alex and thanks for the glowing review of our dealership! We are so happy to have a great crew like Dasia and Alex. I am glad they were able to help you find your motor match. We look forward to assisting you with your service needs in the future. Thank you for your business, and welcome to the Mitsubishi family. Happy Driving!

Dasia and her crew

Dasia Hood is truly gifted lady Her smiling just make me feel more welcome. The crew were also amazing as well. Many thanks!! (I am not good with words). Many thanks! P.s. I am deaf and being patience is the important for me. Her ways of communication just won me. Thanks 🙏🏻

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi and thank you for your awesome review of our dealership! Dasia is a wonderful asset to our team and we are lucky to have her. We are so glad she was able to help you find your motor match. Thank you for your business, and welcome to the Mitsubishi family. Happy Driving!

Wonderful experience.

Alondra was actually a lifesaver. She was so helpful and worked with me after my old car finally bit the dust. 10/10 would recommend to a friend and would go back to. I appreciate them for their patience with me and making the deal work. love my car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi and thanks for the wonderful review! Alondra is a great asset to our team. We are so happy she was able to help you find your motor match. Thank you for your business and welcome to the Mitsubishi family. You know where to find us should you need us. Happy Driving!

New Car

Amazing group of people. Very friendly, professional and attentive . Bilal was awesome! He made the process stress-free. Over all it was an awesome experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your awesome review of our dealership! Bilal is a wonderful asset to our team and we are lucky to have him. We appreciate your business and welcome to the Mitsubishi family. Have a great weekend, and happy driving!

No hassle dealership

Went in to look at vehicles and drove out in one. One of the easiest car purchases I ever made. Stryker did everything that was asked of him and got me the deal I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi and thank you for your 5 star review of our dealership! We are so glad Michael could help you find your motor match! Thank you for your business and welcome to the Mitsubishi family. Happy Driving!

Best dealership experience I've ever had

Wonderful experience. Attentive Staff. Price was right. If you need a good car and you want a good experience, I recommend Elder Mitsubishi. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi and thank you for your awesome review of our dealership! We are so glad our knowledgeable staff was able to help you find your motor match. Please let us know if we can do anything else for you! Thank you for your business and welcome to the Mitsubishi family. Happy Driving!

Dealer response

hi and thank you for your awesome review of our dealership! We are so glad our knowledgeable staff could help you find the vehicle of your dreams! We are here when you need you need us. Thank you for your business and welcome to the Mitsubishi family!

Misinformation

Overall had a good experience while making the purchase, however the 2 incentives offered were misleading. First was the free car washes... I was never told that the free car washes were only on Thursdays, and only during normal working hours... I’ll never be able to take advantage of this incentive. The 2nd was a $25 gift card. This card is very restricted as most restaurants require a minimum $50 purchase to use the $25 card... not sure about you but I rarely spend $50 at a restaurant so I’ll likely not be able to use this either.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi! We apologize that the terms of the car washes and gift card were not disclosed to you. We offer the car wash as added value to our customers. Unfortunately, due to volume we do have to limit this service to certain dates and times. We apologize for any confusion on our end. We do thank you for your business and welcome to the Mitsubishi family!

Customer service

He was very helpful. Answered all are questions awesome salesman. Made my first time experience here feel very comfortable. And was very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your glowing review of our dealership. Thank you for your business, and welcome to the Mitsubishi family. We are here when you need us. Happy Driving!

Exelente y satisfactorio.

Estoy muy conforme y satisfecho por la manera que me trato Mr.Stryker.Mis preguntas fueron contestadas en una manera muy agradable y me inspiro mucha confianza.Buen trabajo Mr.Stryker.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Gracias por su negocio y bienvenido a la familia Mitsubishi. Estamos aquí cuando nos necesites. Feliz conduciendo

Easy with no pressure

We went in to check out vehicles and am leaving with one. Michael was very accommodating and worked with our budget. There was no pressure to buy and he was genuinely interested in helping us. Highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your wonderful review of our dealership. Michael is a wonderful asset to our team and we are happy to have him. Congrats on your new vehicle! We know you'll love it. Thank you for your business and welcome to the Mitsu family! Happy Driving!